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Sustainable water resource management by business organisations: empirical investigation applying stimulus-organism-response theoretical perspective

Chad Ellsworth (Engineering Services, Erie Water Works, Erie, Pennsylvania, USA)
Vishal Arghode (Management Department, Dahlkemper School of Business, Gannon University, Erie, Pennsylvania, USA)
Som Sekhar Bhattacharyya (Department of Strategy and Entrepreneurship, Indian Institute of Management Nagpur, Nagpur, India)
David Barker (Engineering Services, Erie Water Works, Erie, Pennsylvania, USA)
Richard Schuhmann (Environmental Consulting, Kennebunkport, Maine, USA)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 21 May 2024

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Abstract

Purpose

The purpose of this research was to study sustainable water resource management using a stimulus-organism-response (SOR) perspective.

Design/methodology/approach

This research study was an exploratory qualitative study. Thematic content analysis was used based on semi-structured interviews with 30 experts operating in the USA, representing 26 water-intensive organisations across different industries. The study was anchored in the theoretical foundations of SOR perspectives.

Findings

The results of this study revealed several fundamental factors, processes and forces that were considered by organisations for sustainable water resource management. Managers evaluated risks relative to water resources and developed strategic initiatives regarding water management. The authors found that often organisations considered water resources management aspects while deciding business operations. This was especially true for substantive water resource-consuming organisations with wide geographical operations.

Research limitations/implications

Through this study, the authors explained how the interrelationship between organisations and water resources presented risks and challenges. The authors applied SOR theoretical perspective in this research study. This was while factoring in an organisation’s present considerations and future plans regarding sustainable water resource management. Thus, the study findings were expected to further interdisciplinary research at the intersection of organisational and environmental studies.

Practical implications

The finding that water sustainability challenges and efforts could act as strong motivating forces for innovation and technology was significant. Water sustainability challenges could also be a catalyst for synergistic collaborations amongst organisations and diverse groups of institutions. The study insights were relevant to organisational scholars, the water management industry regulators and managers involved with organisational sustainability programmes.

Originality/value

Organisational challenges regarding sustainable water resource management have been influenced by growing populations and climate change. Furthermore, the increasing context of scarcity was compounded by increased pressures from numerous stakeholders. Although critical water management issues were recognised by organisations, relatively little was known about how organisational managers were planning for and responding to these issues. This research study contributed towards addressing the mentioned research gap.

Keywords

Acknowledgements

The authors extend their gratitude to the editorial team and support staff of Benchmarking: an International Journal for their invaluable support during manuscript submission and revisions. Additionally, the authors thank the participants and organizations for their responsiveness and assistance in conducting the research.

Citation

Ellsworth, C., Arghode, V., Bhattacharyya, S.S., Barker, D. and Schuhmann, R. (2024), "Sustainable water resource management by business organisations: empirical investigation applying stimulus-organism-response theoretical perspective", Benchmarking: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BIJ-04-2023-0245

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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