A sense of urgency as a driver of individual kaizen performance: moderating role of organizational culture
Abstract
Purpose
During crises, notably the recent COVID-19 pandemic, a heightened sense of urgency has manifested as a catalyst for improvement within organizations. The present study aims to explore the influence of a sense of urgency on individual kaizen performance. Additionally, the study delves into the potential moderating roles of organizational culture in this relationship.
Design/methodology/approach
Data samples include 481 employees who are working at Japanese manufacturing companies. SPSS software is used for data analysis, comprising measurement test, correlation and regression analysis.
Findings
A sense of urgency was found to predict a higher number of accepted suggestions. Moreover, there is a significant and positive interaction effect of adhocracy culture and a sense of urgency on writing and submitting ideas.
Originality/value
As an initial study that empirically tests the relationship between a sense of urgency and individual kaizen performance, this paper contributes to the literature on kaizen, change management and innovation. It also corroborates previous research on the Person-Organization fit framework.
Keywords
Acknowledgements
This work was supported by the Japan Society for the Promotion of Science (JSPS) KAKENHI Grant Number 23K01507.
Citation
Nguyen, H.A., Yokozawa, K. and Suárez-Barraza, M.F. (2023), "A sense of urgency as a driver of individual kaizen performance: moderating role of organizational culture", The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-06-2023-0169
Publisher
:Emerald Publishing Limited
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