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The purpose of this paper is to present the results of a critical analysis of the disability models developed to date and of how they function in practice. Furthermore, it aims to answer the following question: which model of disability (MD) will provide the most suitable foundation for any course of action undertaken in the process of planning accessible tourism development in the future?

In the first stage of the study a critical analysis of the MDs described in the literature as well as in selected reports and expert opinions relating to people with disability (PwD) was performer. These findings then became the basis for the second stage of the study which focuses on identifying attitudes within society towards the types of tourism on offer connected to the analysed MDs. The applied research methods include an analysis of a survey (2013, 2014) carried out face-to-face and on the SurveyMonkey web site. The study group consisted of 619 people (from Poland, Russia, Germany, Portugal, Slovakia, Canada, Tunisia and Great Britain).

The great diversity of disabilities makes finding a universal solution in the creation of accessible tourism supply a complex task. This supports the need for a flexible “mix of various models” aimed at finding optimal solutions and the personalisation of tourism. In this context the greatest potential in the development of accessible tourism are models which are a synthesis of many determiners of disability such as the biopsychosocial or the geographical model of disability. The dynamics of accessible tourism development is likely to be increasingly influenced by the economic model, reflecting current trends for the personalisation of tourism supply.

The survey was carried out mainly within the European Community, the exception being respondents from Irkutsk in eastern (Asian) Russia. In order to gain a global view of the development of accessible tourism, research should be performed in countries representing all continents or tourist regions. Additionally, reflecting the definition of accessible tourism its beneficiaries – PwD – should participate in decision-making processes. Tourism service providers who are directly engaged in tourism supply also have a role to play. Their opinions and attitudes towards the development of accessible tourism determine its very nature in reality.

The survey on attitudes in society regarding the organisation of tourist trips for PwD confirmed conclusions from the analysis of the practical implications of various disability models in the creation of tourism supply that a single universal, optimal solution does not exist. All of the described MD can be applied in the development of a diverse tourism supply. The proposed model “diversification of supply […]” is the theoretical basis for the conscious development of accessible tourism in practice which in accordance with changes observed in the tourism market is undergoing increasing diversification and personalisation.

In each of the tourism supply for PwD types the economic model of disability based on the identification of PwD needs and surrounding society is important. The number of PwD and the scope of necessary services, social support (PwD often travel accompanied by one to three people) is determined by income in all the sectors identified in the structure of tourism supply. From the economic point of view, awareness of different types of disability and the diverse models describing it are significant aids in the segmentation of tourism supply and placement of products accessible to PwD on the tourism market.

The paper presents a new, critical perspective on the selected MD, the key to which is the search for optimal solutions in the development of accessible tourism. The analysis performed indicated the need for a synthesis of paradigms at the core of the conceptualisation of particular models, including those often regarded as being contrary (medical and social). The results of studies would give tourism providers important data on an increasingly competitive tourism market, and also affect changes in how PwD, the elderly, are viewed, from the category of “relatively poor” to “attractive, using a wide range of services”.

Based on the nursing occupation within the UK and The Netherlands' health sectors, which are both highly regulated with policies to increase inclusiveness, the purpose of this paper is to investigate the interplay between employment conditions and policy measures at sectoral level, in order to identify how these both facilitate and limit employment participation for disabled workers.

The research was exploratory in character using qualitative and comparative methods within a case study approach. It draws on statistical data, document analysis, focus group discussion and interviews with key actors in the health sectors in both countries.

Whether the social or medical model predominates, their combined use encourages the employment of disabled persons in the health sector. Arguably the social model, focusing on structural changes, can be seen as more enabling. The Dutch comparison shows that encouraging a sector‐specific approach, with increased social partnership dialogue, facilitates the implementation of the social model, resulting in sectorally‐appropriate enabling measures.

This research highlights the need for a sector‐specific approach to disability policy, with development of sectoral monitoring data and evaluation of impact by the social partners.

While previous academic research focused on the aggregated (national) level only, this research investigates the interplay between training, employment, working conditions and policy measures at sectoral and occupational levels, with a view to identifying their influence on employment opportunities for persons with disabilities.

Many factors have been identified as being responsible for increasing the vulnerability of people with learning difficulties to sexual abuse. However, there has not been a great deal of debate about the term ‘vulnerability’. Here, an argument is developed that puts forward the case for a social model approach to understanding vulnerability, which avoids a focus on victim characteristics.

The purpose of this paper is to introduce an embodied approach to disability into the field of diversity management research.

The paper critically examines previous diversity management research and it draws on previous disability research in the social sciences to develop an embodied approach to disability for diversity management research.

The paper argues that an embodied approach is required because previous diversity management research on disability ignores important aspects of disability.

The embodied approach to disability proposed in this paper expands the understanding of disability in diversity management research, and it discusses implications for future research and for organizations.

The paper is unique in proposing an embodied approach to disability in diversity management research.

Despite the presence of people with disabilities in higher learning institutions, facilities provided for both accommodation and classrooms prove to be ineffective in fulfilling their expectations. However, the existing measures have tended to be rigid and unable to incorporate the ever evolving user experiences from constantly enrolling students in public campus buildings. The paper is premised on the notion of social inclusivity of the built environment in public universities through user experiences, measured through a qualitative lens.

The study was qualitative and deployed a case study strategy. Respondents were purposively identified and subjected to in-depth interviews, key informant interviews and focused group discussions. The full realisation of the sample frames was determined by data saturation. Data from responses was thereafter sorted, coded and categorised through a systematic thematic analysis. Some responses reactions were reported verbatim. The anonymity of the respondents was observed though through the use of pseudonyms.

This paper has indicated respondents' experiences regarding social inclusivity of the institutional built environment and thematically categorised them in six areas: complaints mechanism and feedback, pre- and post-enrolment experiences, namely; complaints mechanism and feedback, pre- and post-enrolment experiences and social support as a property management policy. Others include, representation in university decision-making organs, perceptions regarding disability and its needs and distribution of facilities and site works. It recommends that property management practices should be re-oriented to ensure the sustainability of learning facilities for the disabled, taking into consideration the ever-evolving needs and preferences of PWD user students with disabilities.

Linking the social and human rights models to actual experiences of property occupiers is unique. The author believes that it will, in addition to the existing models and strategies, improve on a better achievement of inclusivity of building use used by all categories of members of the society.

The purpose of this paper is to explore the relationships between recovery approaches and the social model of disability developed within the broader disability movement.

Personal narrative and reflective account written from the perspective of a senior peer trainer with reference to selected literature.

It is important to embrace a social model and rights-based approach within recovery approaches.

An original viewpoint on the perspective of a peer trainer linking recovery approaches to the social model and rights-based approach developed within the broader disability arena.

This study aims to examine the factors that influence the adoption of social media to meet the service needs of persons with disabilities.

This study outlines the social media adoption model in disability services by using theories of persons with disabilities’ resistance, extreme-ableist expressions and exploit-ecological theories. A questionnaire survey is conducted among citizens who participate in disability-related activities.

The adoption of social media is influenced by disability norms, administrative and platform support. Emerging trends, such as disability politics and inclusion, are inconsequential.

Results implicate that frequent sharing of disability rights perspectives and awareness initiatives can enhance social media platforms for disability services.

In regional disability services, the scope of social media is hampered by a lack of reporting capabilities and a paucity of digital content sensitive to disability.

The disability interest group reported less specialised services enabled by social media from developing nations. The current study addresses this research gap.

The purpose of this article is to analyse the continuing problem of web accessibility for disabled people as a critical information systems issue.

The ways in which the web is used by disabled people, and problems that can arise, are described and related to the development of critical disability theory from older models of disability, including the medical and social models, noting that the social construction of disability model may tend to mask the embodied, lived experience of disability.

The lack of interaction of the critical disability approach and dominant discourses of web accessibility and internet studies, particularly in relation to embodiment, is a major contributor to the continuance of an inaccessible Worldwide web.

The paper does not offer a comprehensive set of web accessibility issues, concentrating instead on the most common problems as exemplars.

The paper raises awareness of web accessibility.

The paper brings the topic of accessibility of technology by disabled people into the critical information systems arena and also incorporates social construction of disability and theoretical considerations of embodiedness in its analysis.

Through adoption of the psycho-emotional model of disability, this study aims to offer consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment.

This paper draws insight from the interview data of a wider two-year interpretive research study investigating access barriers to marketplaces for consumers living with impairment.

The overarching contribution offers to consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment. Further contributions offered by this paper: unearth the emotion of fear to be central to manifestations of psycho-emotional disability; reveal a broader understanding of the marketplace practices, and core perpetrators, that psycho-emotionally disable consumers living with impairment; and uncover psycho-emotional disability to extend beyond the context of impairment.

This study adopts a UK-only perspective. However, findings uncovered that the model of psycho-emotional disability has wider theoretical value to marketing and consumer research beyond the context of impairment.

The insight offered into the precise marketplace practices that disable consumers living with impairment leads this paper to call for a revising of disability training within marketplace and service contexts.

Extending current consumer research and consumer vulnerability research on disability, the empirical adoption of the psycho-emotional model of disability is a fruitful framework for extrapolating insight into marketplace practices that internally oppress and psycho-emotionally disable consumers living with impairment.

The purpose of this paper is to examine and comment on disability rights legislation by focusing on international documents on people with impairments of the last decades, in order to provide more information on the dynamics of the disability rights movement and their moral plea for full inclusion.

By analyzing the international legislation and most important guidelines with respect to people with impairments, it is possible to portray a socio-political change by unfolding the agenda of the historical dimension of the decisive events.

The long and difficult struggle of people with impairments to beneficiaries of full human rights protection is a fundamental socio-political change that is documented by adhering to important international legislation and guidelines.

The examination of recent international legislation with respect to people with impairments provides historical context for current developments in the context of disability and full inclusion by conceding human rights as their moral and legal foundation.