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The purpose of this paper is to identify and model the evaluation criteria for the selection of third-party logistics service provider (3PLSP) by an interpretive structural modelling (ISM) approach in the pharmaceutical sector.

Delphi technique was used for identifying the most significant criteria, and the ISM method was employed for developing the interrelationship among the criteria. Also, the critical criteria for having high influential power were identified by using the Matrice d’Impacts Croisés Multiplication Appliqués à un Classement analysis.

The most significant factors, namely, capability of robust supply network/distribution network, quality certification and health safety, service quality and environmental quality certifications, were found to have a high driving power, and these factors demand the maximum attention of the decision makers.

As the ISM approach is a qualitative tool, the expert opinions were used for developing the structural model, and the judgments of the experts could be biased influencing the reliability of the model. The developed hierarchical concept is proposed to help the executives, decision and policy makers in formulating the strategies and the evaluation of sustainable 3PLSP.

It is an original research highlighting the association between the sustainable 3PLSP evaluation criteria by employing ISM tool in the pharmaceutical industry. This paper will guide the managers in understanding the importance of the evaluation criteria for the efficient selection of 3PLSP.

Textile and Apparel (T&A) sector significantly influences socio-economic and environmental dimensions of the sustainability. The purpose of this paper is proposed to establish the interrelationship among the critical barriers to the sustainable development of T&A supply chains by using a multi-criteria decision-making approach and to obtain a ranking of the barriers.

In the present investigation through literature review and from expert opinions, 14 significant challenges to the sustainable growth of T&A sector have identified. For establishing the interrelationship and for developing a structural model of the identified challenges, interpretive structural modelling (ISM) methodology is employed.

The results of the investigation revealed that lack of effective governmental policies (B8), poor infrastructure (B4), lack of effective level of integration (B6), low foreign investment (B13) and demonetization (B12) are the top most significant challenges.

The model development based on the expert inputs from the industry and academia, these inputs could be biased influencing the accuracy of the model. Also, inclusion more factors for the analysis will improve the reliability of the model.

This research is intended to guide the policy and decision makers for improving overall the growth of the T&A supply chain.

The issue of food security is one of the critical global challenges. The Government and the industries have begun apprehending the importance of green supply chain management (GSCM) implementation in their supply chains. There are various drivers or performance indicators (PIs) of GSCM in the agro-sector. This paper aims to analyse 14 PIs using an interpretive structural modelling (ISM) approach.

In this study, the PIs of GSCM were identified through a literature survey and opinions of field experts. The identified 14 PIs were modelled by applying an ISM methodology for establishing the interrelationship between the PIs and to identify the PIs having high influential power.

The result of the investigation underlined that three PIs, namely, environmental management (PI 1), regulatory pressure (PI 3) and competitive pressure (PI 2) are the significant PIs having high driving power.

The experts’ judgments were used for the development of the structural model, which could be biased influencing the reliability of the model. Also, only 14 significant PIs were considered for the analysis. This research is intended to help the policymakers, managers and supply chain designers in the food industry and in agribusiness in formulating the policies and strategies for achieving food security, conservation of the environmental resources and for improving the financial performance of the industry.

It is pioneering research focusing on the analysis of the PIs towards the implementation of GSCM in the Indian agro-industries context using an ISM approach. This research adds value to the existing knowledge base by identifying the crucial PIs, exploring their mutual relationship and highlighting their level of influence in the case sector.

The purpose of this paper is to identify the critical factors influencing the cloud computing adoption (CCA) in the manufacturing micro, small and medium enterprises (MSMEs) by employing a decision-making trial and evaluation laboratory (DEMATEL) methodology.

Through literature review and expert opinions, 30 significant factors were identified, and then a DEMATEL approach was applied for exploring the cause–effect relationship between the factors.

The results of study highlighted that five factors, namely, “hardware scalability and standardisation”, “cost (subscription fees, maintenance cost and implementation cost (CS1)”, “innovation”, “installation and up gradation (CS28)”, and “quality of service” were the most significant factors influencing the CCA in the case sector.

The DEMATEL model was developed by considering expert inputs, and these inputs could be biased which can influence the reliability of the model. This study guides the organisational managers, cloud service providers and governmental organisations in formulating the new policies/strategies or modifying the existing ones for the effective CCA in the case sector.

For the first time. interdependency between the critical factors influencing CCA was discussed by employing the DEMATEL approach in the Indian manufacturing MSMEs context.

Firms have been implementing lean manufacturing to improve their business performances. However, they have difficulties in the implementation due to the many barriers. In view of the lack of research and the importance in understanding them, the purpose of this paper is identify and evaluate the lean barriers with respect to their levels of importance in implementation.

As lean barriers are scattered in the literature and a variety of performance measures are used in practice, an extensive literature review is first carried out to identify the lean barriers and performance measures. A novel ranking technique – interpretive ranking process (IRP) – is adopted in the evaluation. In the IRP-based evaluation approach, a group discussion technique, where five Indian lean experts are involved, is applied to determine the most important lean barriers and performance measures. Several matrices are developed step by step for calculating the ranks of the selected lean barriers. Upon validating the ranks, an IRP-based lean barrier evaluation model is developed.

The IRP-based lean barrier evaluation model can help firms better understand lean barriers and their levels of importance in lean implementation. In the light of this model, to successfully implement lean, firms should provide sufficient management time and training to employees, develop a right culture, develop effective communication, carry out low-cost production, and obtain external funding.

The evaluation results provide the practitioners with a realistic framework to deal with many problems, especially those related to resource allocation, in lean implementation. Based on the framework, practitioners can prioritize lean barriers during implementation in accordance with performances targeted.

This is the first study that provides a comprehensive review of lean barriers available in the literature and evaluates them in accordance with performance measures. The combined use of literature review and experts in the evaluation approach justifies the value of the study.

The objective of this article is to carry out the driving power and dependency analysis of green human resource management (GHRM) indicators of the automotive service sector to identify the most significant ones.

The GHRM indicators were identified through exhaustive literature search and validated through the semi-structured interview with 15 domain experts. The ‘Total Interpretive Structural Modelling (TISM)’ approach was applied for exploring the contextual relationship between the indicators and simultaneously developing their structural hierarchy. The MICMAC analysis was used for categorising the indicators based on their ability to influence the other ones.

In the present study, indicators namely ‘Green organisational culture and adoption of green strategy (C5)’ and ‘Green training and development (C1)’ were found to be the significant ones, whereas ‘Green employee relations and union-management (C10)’ was found to be highly dependent on the rest of the indicators.

The proposed model has been developed in the Indian context and is limited to the automotive sector. However, the same model may apply to other domains of different economies by carrying out slight modifications to the same. Also, the inputs taken from the experts of the case sector could be biased. For the HR professionals, the present study helps to identify the key indicators which need to be considered for enlightening the environmental performance of the service organisation.

This research adds a significant assessment to the current knowledge base by assessing the contextual relationship between the indicators of GHRM as none of the past studies focused on the same by using the TISM method in the Indian service sectors context.

In the digitalization era, supply chain processes and activities have changed entirely, and smart technology impacts each sustainable supply chain movement. The warehouse and distribution of various organizations have started adopting smart technologies globally. However, the adoption of smart technologies in the Indian warehousing industry is minimal. The study aims to identify the implementation barriers of smart technology in the Indian warehouse to achieve sustainability.

This study employs an integrated Delphi-ISM-ANP research approach. The study uses the Delphi approach to finalize the barriers identified from the detailed literature review and expert opinion. The finalized 17 barriers are modeled using interpretive structural modeling (ISM) to get the contextual relationship. The ISM method's output and analysis using the analytical network process (ANP) illustrate priorities.

The study's findings showed that the lack of government support, lack of vision and mission and the lack of skilled manpower are the most significant barriers restricting the organization from implementing smart and sustainable supply chain practices in the warehouse.

This study would help the practitioners enable the sustainable warehousing system or convert the existing warehouse into a smart and sustainable warehouse by developing an appropriate strategy. This study would also help reduce the impact of different barriers that would strengthen the chance of technology adoption in the warehouses.

The literature related to adopting smart and sustainable practices in the warehouse is scarce. Modeling of adoption barrier for smart and sustainable warehouse using an integrated research approach is the uniqueness of this study that have added value in the existing scientific knowledge.

Firms have been adopting lean manufacturing to improve their business performances. However, they are facing failures or less success in implementation, mainly due to lack of understanding in relating the lean practices (LPs) from the required performance measures perspective. In view of the lack of research and the importance of understanding them, the purpose of this paper is to prioritize LPs.

As LPs are scattered in the literature and a variety of performance measures are used, an extensive literature review is first carried out to identify the LPs and performance measures. The blend of interpretive structural modeling and interpretive ranking process interpretive tools is adopted in establishing the contextual relationship among LPs and then ranking them based on the performance measures. A three-dimensional priority matrix is proposed for better explanation of the results.

The proposed framework can help firms better understand LPs and their levels of importance in lean implementation.

The involvement of lean experts may produce some bias in evaluating the LPs.

The proposed framework can help practitioners to develop an industry-specific road-map for the result-oriented LP implementation. Based on the area of performance to be improved, practitioners can prioritize LPs for implementation.

This is the first study that provides a comprehensive review of LPs available in the literature and prioritizes them in accordance with performance with interpretive tools.

The purpose of this paper is to assess the implications of organizational knowledge, source of information and functional orientation, resource-based view of the manufacturing and global orientation, on manufacturing practices which include advanced manufacturing strategies.

An empirical study approach has been used to assess the implications of advanced manufacturing strategies on firm performance.

This paper provides a framework for managers to: assess competitive priorities of the industry; identify order winners for the industry; identify key decision areas or practices for improvements; and to assess the role of implications of organizational knowledge on the manufacturing practices.

The limitations are as follows: the issue of organizational knowledge and learning is assessed from manufacturing view point only; plants located all over India are considered for study; and considers plants employing different manufacturing systems and products.

Saturated with the conventional manufacturing technologies, a growing number of small- and medium-scale industries began to explore advanced manufacturing technologies (AMTs). Investment in AMTs remains a promising but potentially risky venture. This paper helps the small- and medium-scale industries to adopt viable AMTs and business performance strategies and then provides guidelines for enhancing their competitiveness.

This paper may help all the stakeholders of small- and medium-scale industry.

This paper is based on one of the few studies conducted to assess the implications of advanced manufacturing strategies on firm performance in Indian scenario.

In India, artificial intelligence (AI) application in supply chain management (SCM) is still in a stage of infancy. Therefore, this article aims to study the factors affecting artificial intelligence adoption and validate AI’s influence on supply chain risk mitigation (SCRM).

This study explores the effect of factors based on the technology, organization and environment (TOE) framework and three other factors, including supply chain integration (SCI), information sharing (IS) and process factors (PF) on AI adoption. Data for the survey were collected from 297 respondents from Indian agro-industries, and structural equation modeling (SEM) was used for testing the proposed hypotheses.

This study’s findings show that process factors, information sharing, and supply chain integration (SCI) play an essential role in influencing AI adoption, and AI positively influences SCRM. The technological, organizational and environmental factors have a nonsignificant negative relation with artificial intelligence.

This study provides an insight to researchers, academicians, policymakers, innovative project handlers, technology service providers, and managers to better understand the role of AI adoption and the importance of AI in mitigating supply chain risks caused by disruptions like the COVID-19 pandemic.