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1 – 10 of 98Emilia Araújo, Catarina Sales Oliveira, Liliana Castañeda-Rentería and Kadydja Chagas
João Alberto da Costa Ganzo Fernandez, Roberto de Oliveira and Norberto Hochheim
This paper highlights the importance and demonstrates the application of a segmentation strategy, based on the concept of the family life cycle, in real estate market analysis…
Abstract
This paper highlights the importance and demonstrates the application of a segmentation strategy, based on the concept of the family life cycle, in real estate market analysis. Each stage in the family life cycle has its particular preferences regarding locational attributes. Neighbourhood characteristics can, therefore, reveal which segments should be the target of marketing campaigns. In order to increase the chances of a building successfully meeting the user’s requirements and therefore of achieving quick sales, its spatial conception, facilities and leisure attributes must be orientated to satisfy these different segments. To confirm this hypothesis and to exemplify the method presented, two high rise apartment buildings, in the city of Florianópolis, Brazil, are evaluated. The compatibility of their architectural attributes and the identified needs of respective potential marketing segments (according to the study of the locations) is verified. The results of this analysis, based on how fast the apartments were sold, confirm the effectiveness of the method.
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Simone Sehnem, Andreia Pandolfi and Camila Gomes
This study aims to analyse how Natura's practices of circular economy and sustainability overlap.
Abstract
Purpose
This study aims to analyse how Natura's practices of circular economy and sustainability overlap.
Design/methodology/approach
This study is descriptive and qualitative, based on a thematic content analysis, and it describes and compares the performance of Natura in several dimensions, including economic, environmental, social, human rights, society, product responsibility and stakeholder engagement. A longitudinal study was carried out on the basis of an analysis of all Natura sustainability reports; these reports are available for public consultation and cover the period from 2001 to 2016.
Findings
The main results show that there is symmetry between sustainability practices and the premises of the circular economy, with the ReSOLVE classification being met in most of the items.
Originality/value
Innovation is the essential element that facilitated the creation of a portfolio of products that meet consumer demand.
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This chapter presents an overview of the Brazilian regional media groups that are characterized by cross-ownership of media outlets in the four main reference platforms for news…
Abstract
This chapter presents an overview of the Brazilian regional media groups that are characterized by cross-ownership of media outlets in the four main reference platforms for news coverage: daily print, radio, broadcast television, and Web.
The research uses institutional documents to explore the history and operating mode of the groups that own the 50 best-selling newspapers in the country. The theoretical approach is guided by the notion of “spatialization” applied to business communication by Vincent Mosco, and by the concepts of “region,” “regionality,” and “regionalization” based upon authors aligned with the critical thinking approach in the field of geography.
The study identifies the multiple geographical scales at which these groups operate, as well as their dominant business models and the sources of their owners’ capital. Based on this analysis, it argues that the variables which are applied to the large-circulation media at a national level cannot be automatically transferred to the regional and local levels.
The study of regional media reveals a landscape that has not received adequate attention from communications researchers worldwide. It also points to problems which deserve more investigation and elaboration. This represents a new challenge for media studies, for the political economy of communication, and for the nascent field of geography of communication.
This chapter provides a distinctive and nuanced approach to the Brazilian media system. It can inspire other studies on regional communication which take into account the specificities of their geographic scales.
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Catarina Martins, Clara Bento Vaz and Jorge Manuel Afonso Alves
Portugal has been experiencing a continuous growth in tourism activity, with hospitality industry as one of the main tourism sectors. Therefore, the assessment of hotel companies’…
Abstract
Purpose
Portugal has been experiencing a continuous growth in tourism activity, with hospitality industry as one of the main tourism sectors. Therefore, the assessment of hotel companies’ performance is very important to assist decision processes. The purpose of this paper is to assess the financial performance (FP) of 570 hotel companies operating hotel units in Portugal in 2017. To explore the question of brand affiliation, a comparison was made between hotel companies with similar stars rating and market orientation. In addition, this paper intends to fill a gap in literature studying the Portuguese reality on the subject of brand affiliation.
Design/methodology/approach
The present study uses a methodology based on data envelopment analysis (DEA) to assess the overall performance for each company, which further decomposed into the within-group performance and the technological gap. The performance of the hotel company is assessed through the aggregation of multiple financial indicators using the composite indicator (CI) derived from the DEA model. A bivariate analysis based on the Tobit regression to test the robustness of brand effect on FP of hotel companies (HC) was also included.
Findings
The empirical results show that branded companies, on average, have significantly better overall FP than non-branded companies. On the one hand, the brand effect tends to improve the within-group FP of HCs and the brand presents a statistically significant positive effect on the FP. On the other hand, the best practices are observed in both branded and non-branded companies.
Practical implications
The results of this study illustrate that, globally, the better FP of the branded companies is because of their individual relative companies’ performance and a better model of operation given by the brand effect. Brand affiliation will generally allow for a better FP and essentially a better profitability for invested equity, a higher return on sales and a higher value added per employee.
Originality/value
The study provides important theoretical and practical contributions that can assist the strategic decision of the HCs in choosing to operate independently or to adopt brand affiliation. Also, it is innovative because the FP of branded and non-branded HCs is measured not using a set of individual financial ratios but through a single CI that aggregates those financial ratios, using a DEA model.
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Stefania A.B. Queiroz, Glauco H.S. Mendes, Jorge H.O. Silva, Gilberto M.D. Ganga, Paulo A. Cauchick Miguel and Maicon G. Oliveira
This study aims to examine the impact of the servitization on the performance of small and medium enterprises (SMEs) in Brazil.
Abstract
Purpose
This study aims to examine the impact of the servitization on the performance of small and medium enterprises (SMEs) in Brazil.
Design/methodology/approach
The study uses data from Brazilian SMEs and applies partial least squares structural equation modeling (PLS-SEM) to test the research hypotheses.
Findings
The findings suggest a positive relationship between servitization and SME performance. It is found that the strategy of offering base services does impact SME performance. Furthermore, servitization aims to promote a fit between environmental pressures and SME performance.
Practical implications
SMEs can use servitization to increase their performance in spite of their resources restrictions, size limitation and low level of service revenue. However, the adoption of servitization should be accompanied by managerial adjustments in servitization practices.
Originality/value
This paper is dedicated to investigating the servitization-performance relationship in the context of SMEs, which is not a usual research publication. Moreover, it adds to the servitization theory by demonstrating that it is not necessary to reach a critical mass of services to be profitable and base services may be also a source of revenues and profits.
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Neuza Ribeiro, Tam Nguyen, Ana Patrícia Duarte, Rui Torres de Oliveira and Catarina Faustino
This study sought to provide a more comprehensive understanding of how managers' coaching skills can affect individual performance through the mediating role of affective…
Abstract
Purpose
This study sought to provide a more comprehensive understanding of how managers' coaching skills can affect individual performance through the mediating role of affective commitment.
Design/methodology/approach
The sample included 198 employees from diverse organizations. Based on an online survey, respondents assessed their managers' coaching skills and reported their own individual performance and affective commitment to their organization.
Findings
The findings show that managers' coaching skills have a positive impact on individual performance and affective commitment, with the latter mediating the relationship between the first two variables.
Research limitations/implications
Additional studies with larger samples are needed to understand more fully not only the impact of managers' coaching skills on individual performance but also other psychosocial variables affecting that relationship.
Practical implications
Organizations can increase employees' affective commitment and individual performance by encouraging managers to integrate more coaching skills into their leadership styles.
Originality/value
This study is the first to integrate managers' coaching skills, affective commitment and individual performance into a single research model, thereby extending previous research on this topic.
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Alysson Diego Marafon, Leonardo Ensslin, Rogério Tadeu de Oliveira Lacerda and Sandra Rolim Ensslin
The innovation expected by clients is identified as a business success factor of industrial companies in the current decade and the accountability of it is primarily attributable…
Abstract
Purpose
The innovation expected by clients is identified as a business success factor of industrial companies in the current decade and the accountability of it is primarily attributable to Research and Development (R&D), which makes it a strategic topic for studies on the decision-making process. In light of this, the purpose of this paper is to present a decision aiding methodology used to support R&D management in the technology-based company, specialised in refrigeration solutions and world leader in the hermetic compressor market.
Design/methodology/approach
It is an exploratory study and has deductive-inductive logic and uses a quail-quantitative approach. It uses the Knowledge Development Process Constructivist (ProKnow-C) to systemically revise the literature surrounding the theme in order to identify research opportunities in the subject and adopts the Multi-Criteria Decision Aiding Constructivist (MCDA-C) methodology as an instrument of organisational performance evaluation to fulfil the research opportunities identified.
Findings
In the theoretical aspect, this research fulfilled the opportunities observed in recent and qualified literature about R&D performance evaluation. The paper also offers practical implications for the performance evaluation in R&D, since the methodology allowed the R&D manager to build knowledge to understand the consequences of his decisions in the criteria deemed important by himself.
Originality/value
The importance of this work covers academic and practical interests, as it documents the application of MCDA-C and increases knowledge concerning R&D management, whilst developing a recurrent tool of decision aiding in the context of the company studied.
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Rogério Tadeu de Oliveira Lacerda, Leonardo Ensslin and Sandra Rolim Ensslin
The objective of this paper is to develop a methodology and a framework to assess performance measurement and generate a better understanding of the project context. The paper…
Abstract
Purpose
The objective of this paper is to develop a methodology and a framework to assess performance measurement and generate a better understanding of the project context. The paper aims to present an application to illustrate the proposed methodology, to identify and measure the success parameters for a project.
Design/methodology/approach
The research method is a mixture of qualitative and quantitative and it is applied to a case study. The primary data were gathered using unstructured interviews with decision makers. Bibliographic research is used in order to construct the theoretical framework and the intervention instrument adopted is the multicriteria decision aiding methodology – constructivist (MCDA‐C).
Findings
The methodology makes it possible to visualize the criteria that must be taken into account according to the decision makers' values in the project selection process. The framework supports the ordinal and cardinal measurement of the project performance, making it possible to compare and rank proposals, as well providing a process to improve project proposals.
Practical implications
This process has helped in negotiations between stakeholders in the project, and, consequently, has helped the chief project officer to select and prioritize strategic projects within the demand for new products.
Originality/value
This paper offers an empirical understanding of the application of performance evaluation to project management and identifies a complementary tool in this interdisciplinary area.
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