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This paper discusses logistics service providers' (LSPs’) energy efficiency initiatives for sustainable development, both from an evolutionary perspective and based on a framework consisting of actions, processes (i.e. at the operations interface) and services (i.e. at the customer interface).

Following a qualitative research design, semi-structured interviews were conducted with sustainability managers at LSPs and the data were analysed via inductive coding. Based on the results and the literature, the authors developed a maturity model for LSPs' transitions to environmental sustainability.

LSPs' sustainable development occurs via operational processes, services at the customer interface, and actions that support those processes and services. Energy efficiency efforts are characterised by process depth that helps LSPs to align with their customers' energy efficiency improvement processes. While services related to energy efficiency connect LSPs and their customers, actions in support vary depending on the logistics activities in which LSPs participate.

Further research is needed to test and verify the maturity model and to clarify the interdependency of its three dimensions.

By categorising energy efficiency initiatives and proposing a maturity model for LSPs' sustainable development via energy efficiency, the authors have developed a tool for logistics actors to assess their progress towards improved sustainability.

The paper contributes to the literature by providing a three-pillar framework to understand the sustainability transitions of LSPs through energy efficiency. Developing a maturity model using this framework also contributes to the literature with an approach to assess sustainability advancement in the logistics industry.

The purpose of this paper is to explore the sustainability of waste supply chains regarding the energy efficiency of first-mile waste collection systems and quality of waste. Roles of actors in the waste service triad are considered, particularly focusing on households.

Primary data are collected from respondents including municipality officers, waste service providers (WSPs) and households through brainstorming sessions, semi-structured interviews, site visits and a focus group. Secondary data are collected from official reports for validation.

Findings reveal tension between the energy efficiency of waste collection logistics and the quality of waste collected. Households are co-producers of logistic services providing important inputs in the form of sorting and moving waste and raw materials into new cycles of goods circulating in logistics systems. Other actors in the logistics service triad are the municipality as regulator and the WSP acting as a reverse-logistics service provider.

This study provides principles for policymakers and practitioners to evaluate the energy efficiency of waste management options, considering the quality of waste. Also, “logistics services” and “quality of waste” as concepts might provoke new thoughts on how to involve the consumer in resource recovery.

Few studies have focused on the end-consumer’s role in waste supply chains. By considering waste as a resource and the consumer as the supplier of this input, this study provides a new way to think about logistics services for waste collection.

Severe disruptions to maritime supply chains, including port closures, congestion and shortages in shipping capacity, have occurred during the COVID-19 pandemic. This paper’s purpose is to explore flexibility-based countermeasures that enable actors in maritime supply chains to mitigate the effects of disruptions with different characteristics.

Semi-structured interviews were conducted with shipping lines, shippers, forwarders and ports. Data on the COVID-19 pandemic's effects and countermeasures were collected and compared with data regarding the 2016–2017 Gothenburg port conflict.

Spatial, capacity, service and temporal flexibility emerged as the primary countermeasures, whilst important characteristics of disruptions were geographical spread, duration, uncertainty, criticality, the element of surprise and intensity. Spatial flexibility was exercised in both disruptions by switching to alternative ports. During the COVID-19 pandemic, ensuring capacity flexibility included first removing and then adding vessels. Shipping lines exercising service flexibility prioritised certain cargo, which made the spot market uncertain and reduced flexibility for forwarders, importers and exporters that changed carriers or traffic modes. Experience with disruptions meant less surprise and better preparation for spatial flexibility.

Understanding how actors in maritime supply chains exercise flexibility-based countermeasures amid disruptions with different characteristics can support preparedness for coming disruptions.

Comparing flexibility-based measures in a pandemic versus port conflict provides insights into the important characteristics of disruptions and the relevance of mitigation strategies. The resilience of maritime supply chains, although underexamined compared with manufacturing supply chains, is essential for maintaining global supply chain flows.

Service modularity promotes efficiency at the provider end of the supply chain and customisation at the customer end. The purpose of this paper is to investigate how logistics service modularity contributes to sustainable development through the means of energy efficiency. This is analysed in the context of logistics services for household waste collection.

A single case study methodology with embedded units is adopted where semi-structured interviews were conducted with a waste service provider (WSP) and buyers (municipalities) in Sweden, focussing on five types of logistics services for waste collection: collection of food and residual waste at apartments and one-family houses, as well as collection of gardening waste. Service modules are identified and analysed by blueprinting the service.

The findings show different service modules – standardised or customised – and their contribution to sustainable development operationalised through energy efficiency. Principles for an energy-centric service design are proposed.

The research is limited to Swedish household waste collection setting. Promising efficiency through standardisation, logistics service modularity has a potential to improve energy efficiency as well. This neglected link between sustainability and service modularity offers fruitful research avenues.

This research is of practical relevance to waste logistics service providers and the municipality by suggesting principles for energy-centric service design. The service blueprint enables using logistics service modularity for improving energy efficiency in different logistics service settings.

This research incorporates an environmentally sustainable development perspective into logistics service modularity and contributes to the literature by exploring how energy efficiency is improved by modular design of logistics services. Furthermore, the study is one of the first to use service blueprinting to analyse logistics service modularity, providing a methodological contribution to that field in general and logistics in particular.

Sustainability continues to be put forth as a strategic priority. However, sustainability efforts are often deemphasized for short-term profitability. This study explores the nuances in managerial decision-making related to adopting sustainability initiatives within food supply chains in an emerging economy. We identify a complex interaction between sustainability efforts and risk mitigation. We derive a model to explain conflicting company goals, managerial decisions and system design.

We followed an exploratory research design with an inductive approach. We analyzed data from semi-structured interviews with 29 companies representing different tiers in Turkish food supply chains. We refined and validated the interview findings through a focus group with nine senior managers. We conducted open, focused and theoretical coding in an iterative and reflective manner to analyze the data and derive our results.

From the data, three themes emerged, indicating that managers are pursuing different, often conflicting, goals concerning value creation, risk management and sustainability performance. Managers identified and commented on new risks brought on by sustainability initiatives. These sustainability-induced risks were seen as a threat to operational performance, a driver of increased costs and a negative impact on product quality and delivery performance. Trade-offs across operating, sustainability and risk management systems create transformational tension that confounds the sustainability adoption decision-making process.

The data from the study was contrasted with a theoretical framework derived from systems theory, goal-setting theory of motivation and the theory of planned behavior. We identified four distinct decision paths that managers pursue. Increased awareness of transformational tension and how it influences managerial decision-making can enhance strategic sustainability system design and initiative success.

This study aims to explore how a start-up entering maritime logistics networks (MLNs) in the container shipping industry integrates resources underlying value cocreation patterns in these networks.

The paper is based on a single case study of a technological start-up, providing tracking, tracing and other information services to MLN members using internet-based software. An interorganizational theory perspective informs the case study to unveil the resource integration for value cocreation in the network.

The start-up holds multiple resource interaction roles and the start-up’s involvement enables the creation of new knowledge resources, which facilitate new revenue streams and manage resource dependencies. Hence, the findings indicate that the start-up changes value cocreation patterns in the network by reconfiguring and integrating existing resources so that the service is customized for various customers, including shippers and freight forwarders.

The results provide insights about how technological start-ups can unlock resources within MLNs.

The study extends previous studies on resource roles in business networks and shows how start-ups can perform multiple roles simultaneously within these networks. In addition, the study contributes to the literature by studying information and knowledge as resources configured in different ways in a unique network setting.

This study aims to contribute to the scholarly fields of supply chain management (SCM) and service-dominant logic (SDL) by conducting a systematic literature review on business-to-business (B2B) marketing and SCM studies.

After the collection and refinement of 127 articles on SDL and SCM interface, descriptive and thematic analyses were applied to discover the current situation and the existing research streams in the literature.

The SDL-SCM literature focuses on five main research streams which are value co-creation and value-in-use, integration and relationship management, resource sharing, servitization and service supply chains. Each of them are explored in depth, and future research opportunities are proposed.

The research is limited with the selected articles. Future scholarly attention to the intersection between SDL and SCM will enhance the knowledge on these fields.

The study contributes to both of these fields by summarizing the existing scholarly research and proposing research opportunities for scholars. It is one of the first efforts to systematically review the interface between SCM and SDL.

The purpose of this paper is to explore the link between the globalization/adaptation debate and corporate foundation activity within a small subset of such foundations. In the light of this debate, the study analyzes the corporate social responsibility (CSR) approaches of this sample of corporate-owned foundations using the tri-dimensional CSR research model of Arthaud-Day (2005) to articulate the perspective, content and strategic orientations of the companies.

The study selects three different corporate foundations based on internationalization scale and field of activities. A content analysis methodology is applied to the data collected from the official web sites of 24 corporate foundations.

The analysis results show a general compatibility between the subsidiaries and the main branches of the corporate foundations, at least on the conceptual level. However, the practices of CSR activities, targeted stakeholders or content domains differ at the operational level. Nevertheless, local governance is still not totally independent, especially in terms of received funds. Therefore, this study concludes that the internationalization strategies of these corporate foundations are still at a formative stage of transnationalization.

The study explores the three selected international companies and their corporate foundations. Future studies may extend the number of selected industries and companies. Together with increased coverage, future survey studies may help explain the global or local orientations of corporate foundations’ CSR in different domains.

Corporate foundations may extend their transnational strategies to further stages by differentiating between those units that should be managed on a global scale and those that should be managed by local authorities. They may balance the amount of investment in different regions while adopting collaborative governance models to respond to regions where grant applications are not an easy tool for stakeholders to use.

Given the relatively paucity of CSR studies with an international focus, this study contributes to the standardization or localization debate in the international business literature. The study’s originality lies in its attempt to operationalize the theoretical research model and through its use of corporate foundations as the unit of analysis.

The purpose of this paper is to analyse how newcomers’ perceptions of organisational culture can change over time. The study tries to address whether initial working experience changes newcomers’ perceptions about the ideal organisational culture, and whether these perceptions converge with those of their supervisors.

A longitudinal survey was carried out on a sample of undergraduate students to measure shifts in their perceptions of organisational culture over time. In order to interpret the results in terms of actual organisational culture, a survey was also conducted with the students’ immediate supervisors.

Applying a factor analytic procedure to the aggregate sample of study, the items of an existing scale were reduced to a six-dimensional structure. Based on the results of statistical analysis, the study revealed that initial working experience might affect students’ perception of organisational culture and make these perceptions converge with those of their immediate managers. Specifically, the students’ perceptions about the importance of stability and success orientation dimensions changed over time. By the end of the process, they found supportiveness and people orientation more important, similarly to their supervisors.

This study reveals the critical role of supervisors in the transmission of organisational culture to newcomers. Additionally, it demonstrates the importance of work-based learning for acquiring work-related and technical beliefs, as well as obtaining initial ideas about the culture of a real organisation.

The study can specifically contribute to the growing literature on organisational culture by demonstrating the impact of initial working experience on newcomers’ perceptions, and how they adopt the culture of their new organisations to become a part of this culture.