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The aims of this project were to establish whether Talking Mats, a low tech communication framework, helps people with dementia to communicate and to examine how effective the Talking Mats framework is for people at different stages of dementia. Thirty‐one people at three stages of dementia were interviewed about their well‐being under three interview conditions ‐ an unstructured (ordinary) conversation, a structured conversation and using the Talking Mats framework.The results indicated that conversations using the Talking Mats framework improved communication for people at all stages of dementia but that not all people at late‐stage dementia could use the Talking Mats framework effectively.The researchers concluded that the Talking Mats framework may therefore play an important role in improving quality of care by providing a simple, low‐cost tool that family and staff can use to engage with people with dementia and help them express their views about a range of topics.

Enabling people with dementia to continue to communicate their views, needs and preferences as their condition progresses is essential for development of person‐centred services and care facilities. This paper describes part of a 15‐month research project funded by the Joseph Rowntree Foundation. It examined the effectiveness of Talking Mats, a low‐technology communication tool, to help people with dementia express their opinions, in comparison with usual communication methods. The study involved 31 people at different stages of dementia who were interviewed about their well‐being under three conditions: unstructured (ordinary) conversation, structured conversation and Talking Mats conversation. The study found that Talking Mats can improve the communication ability of many people at all stages of dementia in expressing their views about their well‐being.

Organizations often view current market situations from the customers’ viewpoints. To do so, they face an incredibly vast volume and variety of data. Data visualization makes huge amounts more accessible and understandable and helps to communicate complex information more accurately and effectively. This chapter discusses how to utilize user-generated data in the tourism industry to enhance the customer experience through data visualization tools. Five analysis tools are used to identify the factors that contribute to hotel guests’ dissatisfaction in five top city destinations. Identifying and eliminating dissatisfaction is the first step in enhancing the quality of the experience and in fostering loyalty in the long run.

Ms. Cindi Bigelow, COO and third generation in her family to head the R.C. Bigelow Tea Company, located in Fairfield, CT, believed one strategy to move her business forward would be to attract a younger audience for her product line. Hot tea appeals primarily to women 45+ who typically drink the beverage for its soothing effects. A test market, designed to make hot tea more appealing to a college-age audience, was conducted at a nearby university by a Students in Free Enterprise (SIFE) team drawn from the chapter's membership. Key words: Target audience, market segmentation, demographics, market research, promotion mix, advertising, copy development, media selection.

For many educators the fair use provision of the Copyright Act of 1976 and the subsequent Technology, Education, and Copyright Harmonization (TEACH) Act offer carte blanche use of various forms of media in the classroom. As Siva Vaidhyanathan (2001) notes, “Copyright myths have had as much power as copyright laws” (p. 5). The copyright carte blanche idea is undoubtedly not so. Copyright laws are filled with nuances that educators should respect in order to maintain both the scholarly and academic integrity of their classrooms. It is the responsibility of the educator to know and understand copyright laws as they apply to educational settings. “Lack of intent to infringe [on copyright law] is not a defense to copyright infringement – nor is ignorance of the copyright law” (Brigham Young University, 2005).

The purpose of this paper is to examine the moderating effect of media pressure on external directors in relation to disclosure of information on corporate social responsibility (CSR).

The paper adopts a multilevel approach, integrating the institutional, organisational and individual levels of analysis in a whole model that explains corporate transparency. The paper uses a sample composed of 98 non-financial listed Spanish companies for the period 2004-2010,

The results show heterogeneity between external board members. Proprietary directors, representing shareholders, tend to promote adoption of the Global Reporting Initiative guidelines in order to increase value for shareholders. On the contrary, independent directors are risk adverse in relation to the effect that CSR information disclosure could have on their professional reputations.

The sample could be improved, including companies from different countries and more years for the analysis, since the period studied comprises a particular economic setting (2008-2010), a global financial crisis.

Although these results from the Spanish context, the authors recommend that regulatory bodies incorporate provisions into good governance codes that guarantee the existence of quality and comparable CSR information that favours stakeholders’ decision taking.

The image that society has about a company comes from the opinions created from the mass media. The arguments proposed by agenda-setting theory can be managed by companies as a strategic mechanism to respond to society expectations. At present, two of the most studied aspects are the ethical and sustainable behaviours of organisations. These aspects are related to the characteristics of boards of directors, especially to external directors. Independent directors may disagree with disclosing information about CSR practices because they fear that this information would affect their professional reputations, since they are not specialised in these topics. However, proprietary directors favour the disclosure of this information in an attempt to reduce the cost of capital and risk perceived by investors, especially in more sustainable companies.

This paper aims to investigate how families’ sociomaterial experiences in engineering programs held in libraries and a museum influence their creative engineering practices and the creativity expressed in their products derived from their inquiry-driven engineering activities.

This research project takes a naturalistic inquiry using qualitative and quantitative analyses based on video records from activities of 31 parent–child pairs and on creativity assessment of products that used littleBits as prototyping tools.

Families engaged in two sociomaterial experiences related to engineering – collaborative idea exchange and ongoing generative tinkering with materials – which supported the emergence of novel ideas and feasible solutions during the informal engineering programs. Families in the high novelty score group experienced multiple instances of collaborative idea exchange and ongoing generative tinkering with materials, co-constructed through parent-child collaboration, that were expansive toward further idea and solution generation. Families in the low novelty score group experienced brief collaborative idea exchange and material tinkering with specific idea suggestions and high involvement from the parent. An in-depth case study of one family further illustrated that equal engagement by the parent and child as they tinkered with the technology supported families’ creative engineering practices.

This analysis adds to the information sciences and learning sciences literatures with an account that integrates methodologies from sociocultural and engineering design research to understand the relationship between families’ engagement in creative engineering practices and their products. Implications for practitioners include suggestions for designing spaces to support families’ collaborative idea exchange and ongoing generative tinkering to facilitate the development of creative engineering practices during short-term engineering programs.

Rough sex appears to be experiencing a cultural ‘moment’. Depictions of rough sexual behaviours are common in contemporary movies, lifestyle magazines, and mainstream heterosexual pornography. Concerningly, rough sex has also been an aspect of numerous high-profile murder trials around the world where the accused has claimed that the woman’s death was the result of consensual rough sex, prompting this edited collection (see Introduction chapter).

Despite widespread acceptance of the term ‘rough sex’, it lacks definitional and conceptual clarity, which has implications for research, criminal justice, sexual violence prevention, and for understandings about consent between sexual partners. This chapter argues that mainstream heterosexual pornography is a critical site for understanding the development of collective meanings about rough sex. Through an analysis of the definitions of rough sex provided on three popular pornography websites in the MindGeek network – Pornhub, Youporn, and Redtube – this chapter signals how framings of rough sex in pornography provide a reference point for understanding what rough sex is and how it is performed. It argues that the framing of rough sex on pornography websites serves to reinforce wider normative ideas about heterosexual sex, presenting rough sex as something that is done by men, to women, in legitimate pursuit of sexual pleasure. Further, this chapter argues that these framings reinforce wider social messages that position rough sex as popular, common, and desirable. This chapter provides a starting point for developing more comprehensive understandings of what constitutes rough sex, as well as suggesting several avenues for future research agendas.

Conceptually examines the effect of individualism/collectivism on the tenets of equity theory. It is the view of the authors that the equality principle of reward allocation in collectivistic cultures is not a separate method of distribution, but a subset of the theoretically grounded equity principle appropriately integrating the cross‐cultural individualism/collectivism value. To support this position, the authors reduce equity theory to its fundamental elements and illustrate how in dividualism/collectivism separately affects each component. The derived model and subsequent discussion should provide researchers with a theoretical frame work for future empirical studies.