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In this study, it is aimed to correctly weigh the criteria for the selection of qualified manager in a healthcare facility and to make the right selection among candidates with an objective method. In this study, in which the health manager selection was carried out with fuzzy Analytical Hierarchy Process (AHP) and MULTIMOORA methods, 8 candidates were evaluated according to 12 personnel selection criteria. Comparative matrices of qualified health manager selection criteria were presented to the expert opinion and analyzed with the fuzzy AHP method. According to the analysis result, among the 12 criteria; The “Crisis Management Skill” criterion is in the first place with 12.5% weight; The “Social Responsibility Awareness” criterion was found to be in the last place with 3.2% weight. The MULTIMOORA method was applied by analyzing the interview scores and criterion weightings of the candidates evaluated by the jury. According to the results of MULTIMOORA, Candidate 1 first place and Candidate 6 ranked last.

The issue of training and appointment of school administrators has consumed substantial attention from educational scholars for several decades. The literature has witnessed a growing amount of research effort in investigating and identifying the effective ways of training and appointing school principals. However, there are also political, social and cultural aspects to this endeavour, which potentially influences the practices pertaining to training and appointment of school principals. This chapter represents scholarly efforts to discuss issues on the training and appointment of school administrators in Turkey within its historical and political background. Thus, first, it focuses on the historical journey of the field of educational administration in Turkey. This journey has been categorised under three phases: The Ottoman Era, Early Years of Turkish Republic and the 1950s Onwards. Second, this chapter discusses school principalship in Turkey with a specific focus on political and legal dimensions. Finally, the chapter ends with an overall evaluation of the practices and policies pertaining to school administration curriculum in Turkey.

Walking-worker assembly lines can be regarded as an effective method to achieve the above-mentioned characteristics. In such systems, workers, following each other, travel workstations in sequence by performing all of the required tasks of their own product. As the eventual stage of assembly line design, efforts should be made for capacity adjustments to meet the demand in terms of allocating tasks to workers via assembly line balancing. In this context, the purpose of this study is to address the balancing problem for multi-model walking-worker assembly systems, with the aim of improving planning capability for such systems by means of developing an optimization methodology.

Two linear integer programming models are proposed to balance a multi-model walking-worker assembly line optimally in a sequential manner. The first mathematical programming model attempts to determine number of workers in each segment (i.e. rabbit chase loop) for each model. The second model generates stations in each segment to smooth workflow. What is more, heuristic algorithms are provided due to computational burden of mathematical programming models. Two segment generation heuristic algorithms and a station generation heuristic algorithm are provided for the addressed problem.

The application of the mathematical programming approach improved the performance of a tap-off box assembly line in terms of number of workers (9.1 per cent) and non-value-added time ratio (between 27.9 and 26.1 per cent for different models) when compared to a classical assembly system design. In addition, the proposed approach (i.e. segmented walking-worker assembly line) provided a more convenient working environment (28.1 and 40.8 per cent shorter walking distance for different models) in contrast with the overall walking-worker assembly line. Meanwhile, segment generation heuristics yielded reduction in labour requirement for a considerable number (43.7 and 49.1 per cent) of test problems. Finally, gaps between the objective values and the lower bounds have been observed as 8.3 per cent (Segment Generation Heuristic 1) and 6.1 (Segment Generation Heuristic 2).

The proposed study presents a decision support for walking-worker line balancing with high level of solution quality and computational performance for even large-sized assembly systems. That being the case, it contributes to the management of real-life assembly systems in terms of labour planning and ergonomics. Owing to the fact that the methodology has the potential of reducing labour requirement, it will present the opportunity of utilizing freed-up capacity for new lines in the start-up period or other bottleneck processes. In addition, this study offers a working environment where skill of the workers can be improved within reasonable walking distances.

To the best knowledge of the author, workload balancing on multi-model walking-worker assembly lines with rabbit chase loop(s) has not yet been handled. Addressing this research gap, this paper presents a methodology including mathematical programming models and heuristic algorithms to solve the multi-model walking-worker assembly line balancing problem for the first time.

Mobile food ordering apps (MFOAs) became more popular, thanks to social distancing regulations during the COVID-19 outbreak. People started to order food using these apps more than usual. As customers seem happy to use these apps, there is always a risk of spreading infection. These facts inevitably shape customer intentions. Therefore, this study aims to empirically assess the MFOA user dining attitudes (DA), e-satisfaction (ES) and continuance intention (CI) regarding the perceived risk (PR) during the COVID-19 pandemic in Türkiye.

This study used structural equation modelling (SEM) in the expectation confirmation theory and technology acceptance model. Data collection instruments were derived from existing literature, and 625 questionnaires were collected via online surveys. The data collection instrument consisted of eight parts that aimed to gather information about participants’ demographics, expectation confirmation, perceived ease of use, perceived usefulness, ES, PR and CI.

Results showed significant relationships between ES, DA, PR and CI. The most remarkable finding is that while ES influences customers to reuse MFOAs, PR causes a decrease in CI.

This study model broadened the existing MFOA study models by adding risk factors. Also, it made a valuable contribution to emerging MFOA literature both in Türkiye and the world.

由于 Covid-19 爆发期间的社交距离规定, 移动订餐应用程序 (MFOA) 变得更受欢迎。 人们开始比平时更多地使用这些应用程序点餐。由于客户似乎很乐意使用这些应用程序, 因此始终存在传播感染的风险。这些事实不可避免地会影响客户的使用意愿。因此, 本研究旨在实证评估 MFOA 用户在 Turkiye Covid-19 大流行期间对感知风险的用餐态度、电子满意度和持续意图。

该研究在预期确认理论和技术接受模型中使用了 SEM。 数据收集工具来自现有文献, 通过在线调查收集了 625 份问卷。 数据收集工具由 8 个部分组成, 旨在收集有关参与者的人口统计信息、期望确认、感知易用性、感知有用性、电子满意度、感知风险和持续意图的信息。

结果显示电子满意度、用餐态度、感知风险和持续意愿之间存在显着关系。 最显着的发现是, 虽然电子满意度会影响客户重复使用 MFOA, 但感知到的风险会导致持续意愿下降。

该研究模型通过添加风险因素拓宽了现有的 MFOA 研究模型。 此外, 它还为土耳其和世界新兴的 MFOA 文献做出了宝贵贡献。

This paper aims to, by having a marketing perspective, assess the potential of Manisa for religious tourism and shed some light on the ways of increasing that potential and to add to the religious tourism literature and practice in general.

A number of depth interviews were conducted with the experts of culture, tourism, religion and religious assets in Manisa. People and institutions regarding religious tourism were called, visited and asked for the names of right interviewees. As a result, a total of 14 interviews were arranged and successfully accomplished. In addition to depth interviews, top 15 most popular travel Web sites (www.ebizmba.com/articles/travel-websites) are examined for tourist and guide opinions toward Manisa’s religious sites and its surroundings.

The findings indicate that Manisa has highly important religious monuments belonging to three major religions, including three of the seven churches mentioned in the Apocalypse section of the Bible. Many suggestions have been made regarding possible changes in products, referring to religious monuments and sites in this study, and other marketing mix elements like possible ways of promoting the product.

The findings are based on a qualitative study, which limit their generalizability. Yet, the sample of interviewees is fairly large and utmost attention is given to the selection of them. In the future, more stakeholders can be involved in the data collection process. Also, the views of general public on the topic can be investigated through surveys to determine the details of religious tourism activities.

Preparations for selling souvenirs (like miniatures of religious monuments) and other religious and cultural goods near the sites of attraction can be made. In addition to selling souvenirs (e.g. miniatures, postcards), local food (i.e. Mesir paste, Mesir delight) and local drinks (i.e. Mesir tea, Sübye) can be offered at gift shops or stores to be opened next to religious monuments.

With the rising popularity of experiential and event marketing, tourists coming to Manisa to see religious monuments will be better off experiencing the atmosphere of these monuments. A specific team of experts from each related organization can be formed and an action plan be prepared to determine the steps to be taken regarding religious tourism. A wise planning and an effective implementation of religious tourism efforts require an intense coordination.

Policy makers and managers who want to promote religious tourism need to determine the tourism products and services which appeal to a diverse types of tourists visiting any religious destination. Religious tourism products and services in other destinations can be offered in combination with such activities as camping, hiking and sightseeing or such other types of tourism as social and group tourism and adventure. Standard marketing strategies may not work for religious tourism because spiritual travel will take different forms and have different meanings. Promotional activities are utilized to make potential customers aware of products, induce demand and provide incentives to purchase.

Information about the current and future composition of the population in terms of household size and the desired housing preferences provides a good foundation for determining current and future housing needs. The policy-makers and developers can also use such knowledge as a starting point in their housing and commercial real estate investment decisions. In Turkey, urbanization and housing issues have accompanied the growth of industrialization. Within the scope of the country’s urbanization history, various instruments have been used to solve the lack of housing issues. The constructed houses should be accessible or affordable by fixed-income earners in the middle and lower socio-economic classes, who are mostly excluded. In particular, the real estate development sector has taken manageable risks by closely following the changing social and economic conditions and developing a variety of housing concepts. The purpose of this paper is to investigate the housing sector situation and affordability issues and then use time series analysis to present relationships between macroeconomic factors and housing demand in Ankara region.

The approach uses a survey of recent housing projects cover 2016 to 2018 for housing affordability conditions. Also, the study uses the Johansen co-integration test, variance analysis and impulse-response test to explain the relationships between macroeconomic indicators and housing demand for Ankara.

According to the results of time series analysis, the macroeconomic factors are affecting the demand and the number of houses sold. The research results try to find a negative or positive correlation between the numbers of houses sold and the monthly macroeconomic variables. Mortgage interest rates, usage permits, construction permits and household expenditure were found the most correlated with housing sold as a representative proxy of housing demand. This paper claims that current housing affordability is related to current housing supply and demand variables. If housing supply (as construction and usage permits) and income (as interest rates and expenditures) are at favorable levels, then housing transaction volumes increase.

This paper highlights the need to examine how to assist developers to more rapidly develop knowledge and experience to reflect the implications of change in practice. This paper is formulating a housing demand model for real estate developers, using number of house sales and other administrative statistics in Ankara region.

If macroeconomic conditions are stable, then this encourages consumers to invest for housing whether they are affordable or not. According to the results, key factors of housing market are based on interest rates, income expectation and gaining social status. The consumers anymore not only want to buy a house to live and also want to gaining prestige.

The paper not only shows that current price is affordable or not but also supports why price is going up although price is not affordable. The findings identify how the market is developing and adhering to a product model development theory. The paper is different from previous studies because of the use of monthly income and supply proxies together in Turkey with time series model. These results are close to the theoretical expectations and provide good indicators for policy-makers.

Coffee is among the primary products that attract the public attention to the social and environmental responsibilities of companies. Coffee shops have a big carbon footprint because of their daily operations. With the rising consciousness about sustainability in developing countries, online disclosure of corporate social responsibility (CSR) is becoming increasingly important for not only multinational but also local coffee chains. The purpose of this study is to analyze the extent to which coffee chains include CSR on their websites.

Turkey, which is a large emerging economy with an expanding coffee chain market, is selected as the research context. The CSR disclosure on the websites of coffee chains is examined by content analysis according to CSR dimensions. A sample of 27 coffee chains with more than ten stores is included in the analysis.

Foreign coffee chains disclose more information on the environment and fair trade than local coffee chains. On the other hand, CSR content in websites of foreign and local coffee chains does not differ significantly in human resources and community dimensions. Foreign coffee chains have comparatively longer brand history, more rooted brands and larger networks than local coffee chains.

To the best of the author’s knowledge, this study is the first that used a content analysis about CSR on the websites of coffee chains in Turkey. Findings contribute to the understanding of CSR disclosure in the coffee chain industry and can be beneficial for researchers and managers in other emerging markets.

Despite the quantity of collaborations, the vocational network of the housing production in Ankara during its first five years (1923–1928) remains dispersed. The aim of this study is to identify all the actors of housing production and their collaborations which shaped Ankara's urban development as the new capital city.

The study engages with the literature and archival documents to identify the actors of the housing production, i.e. architects, master-builders, public institutions, private companies, contractors and entrepreneurs, and their resultant vocational network in the housing production in Ankara during 1923–1928.

Due to different agendas, such as speculation, financial interests or patriotism, the construction industry in Ankara had become an arena where many paths intersected, forming an intertwined vocational network. The profession of contractor became popular, and local architects, engineers and even individuals of various other professions began to work as mediators for foreign companies and public institutions, which required support especially in large-scale projects.

The dispersed information revealed that the actors of the housing production remained mostly anonymous, or only the famous architects were commemorated; however, others could be found within the lines of the established literature on Ankara and/or in archival documents. This research not only focuses on “salient” actors but also highlights the “silent” actors of the housing production and prepares charts to clarify the vocational network in Ankara during its first five years to contribute to the future studies on Ankara and its housing.