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This paper aims to report on the key CSR strategies, activities and attitudes of small business owners in a South Australian regional area with regard to the key stakeholders, towards developing socially and environmentally responsible small businesses.

The investigation was conducted collaboratively between the University of South Australia's Centre for Regional Engagement (CRE) and the Whyalla Economic Development Board (WEDB), using an interview‐driven, qualitative design.

It was found that the small business owners in Whyalla were supportive of their stakeholders, especially the local community, because it was the right thing to do and was generally beneficial to their business.

It is acknowledged that this type of research design limits the degree to which the results can be generalised, as the sample was limited and questions on environmental issues can be misunderstood and misinterpreted.

The results enable the University to assist the University and the WEDB to play an active role in developing the social and environmental awareness of businesses towards sustainable, socially and environmentally responsible regional small businesses.

CSR is viewed through the lens of stakeholder theory, where stakeholders are all the people and entities that contribute to the businesses’ wealth‐creating activities.

The paper is based on an original study within small firms and their social and environmental responsibility relating to their stakeholders. Previous research on the CSR activities of small businesses within regional or rural environments is limited, especially in regional areas of a developed economy.

Rapid advances in computer technology led computing and philosophy professionals in the late 1980s and early 1990s to examine, with considerable debate, whether new or substantially different ethical dilemmas were being created as new technologies were deployed. In librarianship, however, the effort to keep up with the steady flow of new technologies may have worked against a systematic examination of new ethical issues. This article reviews the literature to examine whether new technologies have indeed created new ethical dilemmas in librarianship. Four possible areas of concern are identified (privacy and confidentiality, acquisitions and collection development, archiving and preservation, and deskilling and gender bias). The implications for the profession are discussed.

Acceptance of the benefits of market segmentation is so pervasive that it seems almost sacrilegious to question the validity of this faith in the power of segmentation as a marketing tool. But, at the risk of being labelled heretics, argues that segmentation is not the marketers’ nirvana it is sometimes made out to be. Discusses a number of assumptions and arbitrary decisions involved in the segmentation process, including beliefs about the selection of base variables, the analysis method chosen, the number and composition of segments, the validity of the solution and its stability over time. Reviews techniques for assessing the reliability of the outcome, and concludes that managers should be more aware of the limitations of segmentation studies.

The purpose of this article is to identify design guidelines for online resources based on the subjective assessment criteria used by individuals to assess and process information resources. This method of creating design guidelines targeted at precise user groups has the potential to aid designers and developers to create more user-centred information resources.

The authors gathered data using a prospective longitudinal study investigating the information behaviour of expectant and new mothers. Women were asked to report on their information-seeking activities in a series of semi-structured interviews covering pregnancy and early motherhood.

This research identified 15 assessment criteria that were utilised by women to assess and process information resources. The most popular resource criteria amongst participants were credibility and convenience, while completeness and relevance were the most popular information content criteria. The authors found that assessment criteria were not considered in isolation, with criteria such as formatting and search engine ranking impacting on participants' perception of other criteria.

This research demonstrates the potential of linking a user groups subjective assessment criterion to design guidelines. The authors propose that these guidelines could be used to help design an online information resource. They could also be used to assess if an existing online resource met the needs of a user group. The methodology used in this study could be leveraged to create design guidelines for user groups.

This research uses subjective assessment criteria as a means of understanding how expectant new mothers process information resources. People use subjective judgements when processing information resources, and this should be incorporated into the design of information resources. Analysing longitudinal data allowed the authors to build a rich picture of how participants evaluated and compared different information resources.

The purpose of this paper is to contribute to the understanding of the workplace experiences and access to career-enhancing opportunities of transgender employees and to apprise organization leaders of opportunities to create an all-inclusive workplace environment.

This phenomenological study used semi-structured interviews with transgender and gender non-conforming individuals in the US. Study participants (n = 12) varied slightly in racial and ethnic identities, the highest level of formal education completed and the industry sector they were employed at the time of interviews.

The data reveals a lingering presence of dominant narrative (cissexism) in US organizations and its adverse impact on workplace experience and access to career-enhancing opportunities of transgender and gender non-conforming individuals. The participants’ narratives reveal recommendations for effective organizational practices for a transgender-inclusive workplace.

The challenge of recruiting qualified participants from the marginalized group along with the selection criteria of English proficiency and legally adult age resulted in a relatively limited sample (n = 12) nevertheless adequate for the study.

Results of this study point at the urgent need to increase visibility and acceptance of the represented population and expand workplace diversity policies to create inclusive, just and equitable organizations for all individuals that will translate into job satisfaction and improved productivity.

This study contributes to developing a culture of inclusion and prevention of discrimination in the workplace thus ensuring respect, safety and agency for gender minority employees.

This study contributes to a better understanding of workplace experiences, access to career-enhancing opportunities of transgender and gender non-conforming individuals and best practices for a transgender-inclusive workplace.

The Partnership for Improvement in Rural Leadership and Learning (PIRLL) grant had a goal of improving school leadership in rural and remote locations across South Dakota. The work included recruitment and training of aspiring principals as well as capacity building for practicing principals. The two key elements used to meet this goal were development of a customized principal preparation program and providing On-site mentoring and professional development for practicing principals. A desired outcome was to increase the capacity and availability of school leaders who would be culturally responsive to the needs of students and remain in high-needs schools in South Dakota.