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1 – 10 of 35
Article
Publication date: 10 January 2024

Sai Ma, Qinghong Xie, Jiaxin Wang and Jingjing Dong

Customer referral programs (CRPs) are popular; however, they often generate low referral rates. The authors propose that certain CRP referral tasks may hinder consumers’ referral…

46

Abstract

Purpose

Customer referral programs (CRPs) are popular; however, they often generate low referral rates. The authors propose that certain CRP referral tasks may hinder consumers’ referral likelihood. This study aims to explore the effects of referral tasks (communication content and approach) on customers’ referral likelihood on social platforms and the role of self-construal.

Design/methodology/approach

This study establishes a theoretical model based on online social platforms and conducts three scenario-based experiments. The authors obtain data from consumers on Sojump platform and test the hypotheses using analysis of variance (ANOVA) analysis and mediation analysis in SPSS. The valid sample sizes for these three experiments are 288, 203 and 214, respectively.

Findings

Three experimental studies indicate that communication content and approach have a significant effect on referral likelihood. Furthermore, the effect of communication content on referral likelihood depends on the communication approach. Self-construal plays a moderating role in the effect of communication content and approach on perceived social costs.

Originality/value

CRPs typically involve tasks and rewards; consumers are asked to complete a referral task and then receive a reward. Both tasks and rewards can affect an individual’s willingness to participate; however, existing studies on CRP focus primarily on the reward component. To the best of the authors’ knowledge, this is the first study to systematically investigate the role of referral tasks (communication content and approach) in CRPs. The authors extend the related research by examining the impact of referral tasks on consumers’ willingness to recommend. In addition, this study introduces self-construal into CRPs research.

Details

Nankai Business Review International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8749

Keywords

Content available
Article
Publication date: 17 May 2013

Jingjing Xu and Theo Notteboom

181

Abstract

Details

The International Journal of Logistics Management, vol. 24 no. 1
Type: Research Article
ISSN: 0957-4093

Article
Publication date: 27 February 2020

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

173

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Effective risk management is vital for shipping container firms to combat different forms of risk. Use of a select number of relevant strategies can enable a cost-effective approach to the mitigation of risks associated with financial loss and issues relating to safety and security.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 36 no. 5
Type: Research Article
ISSN: 0258-0543

Keywords

Article
Publication date: 17 May 2013

Jing‐Xin Dong, Jingjing Xu and Dong‐Ping Song

Empty container repositioning is an important issue in the liner shipping industry. Generally stated, two groups of mathematical models have been proposed to tackle this issue…

1789

Abstract

Purpose

Empty container repositioning is an important issue in the liner shipping industry. Generally stated, two groups of mathematical models have been proposed to tackle this issue. The first group aims to derive time‐dependent origin‐destination matrices that specify the number of empty containers to be repositioned at a decision epoch; the second group aims to develop effective state‐feedback control policies consisting of dynamic decision‐making rules. There is, however, a lack of research into the comparison of these two groups, especially with regard to realistic cases subject to uncertainties. The purpose of this paper is to evaluate and compare the performances of some typical repositioning policies from these two groups and to shed light on their relative merits and suitability in various realistic scenarios.

Design/methodology/approach

Based on a literature review, the paper classifies the current empty container repositioning policies into two categories: origin‐destination (OD) based solutions and state‐based dynamic rules. Typical policies are selected from these two categories and then evaluated using a simulation tool. A range of scenarios are designed based on realistic cases considering the stochastic and dynamic nature of liner services. A comprehensive set of simulation experiments are conducted and analysed; and the relative merits and suitability of the repositioning policies are identified.

Findings

Through a carefully designed comparative study, several research findings are obtained with regard to how the performances of different types of empty container repositioning policies are affected by various factors such as structure of service route, uncertainty of daily demands, and parametric optimisation methods.

Originality/value

The study makes a good attempt to analyse the suitability of different empty container repositioning policies in different scenarios. This is an area that has lacked investigation. The research findings can help shipping companies and other relevant stakeholders better understand the relative merits of different empty container repositioning policies and better tackle the challenges in operating the container shipping system.

Details

The International Journal of Logistics Management, vol. 24 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Content available
Article
Publication date: 11 November 2019

Chia-Hsun Chang, Jingjing Xu, Jingxin Dong and Zaili Yang

Container shipping companies face various risks with different consequences that are required to be mitigated. Limited empirical research has been done on identifying and…

4118

Abstract

Purpose

Container shipping companies face various risks with different consequences that are required to be mitigated. Limited empirical research has been done on identifying and evaluating risk management strategies in shipping operations with different risk consequences. This paper aims to identify the appropriate risk mitigation strategies and evaluate the relative importance of these strategies.

Design/methodology/approach

Literature review and interviews were used to identify and validate the appropriate risk mitigation strategies in container shipping operations. A questionnaire with a Likert five-point scale was then conducted to rank the identified risk mitigation strategies in terms of their overall effectiveness. Top six important strategies were selected to evaluate their relative importance under three risk consequences (i.e. financial, reputation and safety and security incident related loss) through using another questionnaire with paired-comparison. Fuzzy analytic hierarchy process (AHP) was then conducted to analyse the paired-comparison questionnaire.

Findings

After conducting a systematic literature review and interviews, 18 mitigation strategies were identified. The results from the first questionnaire show that among the 18 strategies, the top three are “form alliances with other shipping companies”, “use more advanced infrastructures (hardware and software)” and “choose partners very carefully”. After conducting fuzzy AHP, the results show that shipping companies emphasize more on reducing the risk consequence of financial loss; and “form alliance with other shipping companies” is the most important risk mitigation strategy.

Originality/value

This paper evaluates the risk mitigation strategies against three risk consequences. Managers can benefit from the systematic identification of mitigation strategies, which shipping companies can consider for adoption to reduce the operational risk impact.

Details

Maritime Business Review, vol. 4 no. 4
Type: Research Article
ISSN: 2397-3757

Keywords

Content available
Article
Publication date: 31 August 2016

Amir Moslemi, Olli-Pekka Hilmola and Jyri Vilko

This study aims to explore and analyzes the risk factors in container shipping and logistics services using a dual perspective. The authors gather data not only from logistics…

4183

Abstract

Purpose

This study aims to explore and analyzes the risk factors in container shipping and logistics services using a dual perspective. The authors gather data not only from logistics service companies but also from their most important customers.

Design/methodology/approach

In this research, the authors used case study methodology (interviews and surveys) to examine risk factors that are related to one another within the interaction between logistics service companies and their customers in the emerging markets of the Mediterranean region (Turkey, Algeria, Tunisia and Libya).

Findings

The findings show the most important risk factors and compare them using a dual perspective. Customers identify additional risks and estimate their consequences as wider. Interestingly, oil price change plays a dual role because a price increase could be beneficial to the region; at the same time, however, the competitiveness of shipping would decrease. In both response groups, risk likelihood and risk consequence have a positive and statistically significant correlation.

Research limitations/implications

The findings of the study are limited to one shipping/logistics service company. On a global scale, the company is medium-sized; however, in terms of Northern Europe, it is an important player. Extending its service portfolio to the Mediterranean region is an important step.

Practical implications

In emerging markets, risks go hand in hand with profitability, and companies need to apply extensive risk analysis and mitigation strategies to survive.

Social implications

The southern Mediterranean region is showing some signs of economy recovery. Efficient, robust supply chains are in demand to support sustainable growth.

Originality/value

Using a case study approach in supply chain risk management in shipping is rather rare; this work is ground-breaking in that it uses dual perspective in the analysis.

Details

Maritime Business Review, vol. 1 no. 3
Type: Research Article
ISSN: 2397-3757

Keywords

Article
Publication date: 18 March 2021

Dong Ju, Jingjing Yao and Li Ma

Job involvement is an important predictor of how well employees perform and feel at work. However, despite fruitful findings, little is known about how person–job (P–J) fit…

1031

Abstract

Purpose

Job involvement is an important predictor of how well employees perform and feel at work. However, despite fruitful findings, little is known about how person–job (P–J) fit affects job involvement.

Design/methodology/approach

This study used a cross-sectional design and collected data from 375 employees and 50 managers. Multivariate regression was applied to test the moderated curvilinear model.

Findings

This study found an inverted U-shaped relationship between P–J fit and job involvement. For employees with a strong performance goal orientation, maximum job involvement occurred at a higher level of P–J fit, whereas for employees with a strong learning goal orientation, maximum job involvement occurred at a moderate level of P–J fit.

Practical implications

Managers should be aware that solely maximizing fit may not constantly yield positive outcomes, and that ignoring differences in employee needs and goals may be counterproductive.

Originality/value

The study challenges the conventional wisdom that a high P–J fit is always productive by showing that a high fit may sometimes jeopardize job involvement, particularly for certain employees.

Details

Journal of Managerial Psychology, vol. 36 no. 5
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 2 January 2020

Haixu Yang, Feng Zhu, Haibiao Wang, Liang Yu and Ming Shi

The purpose of this paper is to describe the structure of nonlinear dampers and the dynamic equations, and nonlinear realization principles and optimize the parameters of…

Abstract

Purpose

The purpose of this paper is to describe the structure of nonlinear dampers and the dynamic equations, and nonlinear realization principles and optimize the parameters of nonlinear dampers. Using the finite element method to analyze the seismic performance of the frame structure with shock absorber.

Design/methodology/approach

The nonlinear shock absorber was installed in a six-storey reinforced concrete frame structure to study its seismic performance. The main structure was designed according to the eight degree seismic fortification intensity, and the time history dynamic analysis was carried out by Abaqus finite element software. EL-Centro, Taft and Wenchuan seismic record were selected to analyze the seismic response of the structure under different magnitudes and different acceleration peaks.

Findings

Through the principle study and parameter analysis of the nonlinear shock absorber, combined with the finite element simulation results, the shock absorption performance and shock absorption effect of the nonlinear energy sink (NES) nonlinear shock absorber are given as follows: first, the damping of the NES shock absorber is satisfied, and the linear spring stiffness and nonlinear stiffness of the shock absorber are based on the relationship k1=kn×kl2, so that the spring design length is fixed, and the linear stiffness of the shock absorber can be obtained. The nonlinear shock absorber has the characteristics of high rigidity and frequency bandwidth, so that the frequency is infinitely close to the frequency of the main structure, and when the mass of the shock absorber satisfies between 0.056 and 1, a good shock absorption effect can be obtained, and the reinforced concrete with the shock absorber is obtained. The frame structure can effectively reduce the seismic response, increase the natural vibration period of the structure and reduce the damage loss of the structure. Second, the spacer and each additional shock absorber have a small difference in shock absorption effect. After the shock absorber parameters are accurately calculated, the number of installations does not affect the shock absorption effect of the structure. Therefore, the shock absorber is properly constructed and accurately calculated. Parameters can reduce costs.

Originality/value

New shock absorbers reduce earthquake-induced damage to buildings.

Details

Multidiscipline Modeling in Materials and Structures, vol. 16 no. 4
Type: Research Article
ISSN: 1573-6105

Keywords

Article
Publication date: 11 May 2015

Chia-Hsun Chang, Jingjing Xu and Dong-Ping Song

The purpose of this paper is to explore and analyse the risks in container shipping operations from a logistics perspective. In the paper, risks associated with the three flows in…

4054

Abstract

Purpose

The purpose of this paper is to explore and analyse the risks in container shipping operations from a logistics perspective. In the paper, risks associated with the three flows in logistics − information, physical, and payment flow are identified and analysed.

Design/methodology/approach

The use of case study method was first explained and justified. Second, risk identification was started with supporting references, several interviews were then conducted to identify and validate the potential risks in container shipping operations. A questionnaire was deployed to collect related data; and the impacts of the risks were then assessed and ranked using the method of risk mapping.

Findings

The paper has identified a total of 35 risk factors and classified them into different categories. The paper has also revealed that the risks associated with physical flows have more serious risk impacts than the other types of risks; however, one of the risk factors associated with information flow (shippers hiding cargo information) is the most significant one among all the factors.

Originality/value

Although many studies have been conducted on container shipping operational risks, no studies so far have approached this issue from a perspective that inclusively examines all the possible risks and comprehensively evaluates the relative importance of each of them. This study has identified the risks in container shipping operations, and analysed and ranked the level of these risks. The research further “refines” the findings of some previous studies by placing the risk factors addressed therein in a full “risk picture” which was developed systematically.

Details

The International Journal of Logistics Management, vol. 26 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Open Access
Article
Publication date: 31 August 2023

Jingjing Shi, Ning Qian, Honghua Su, Ying Yang and Yiping Wang

The electrical properties of piezoelectric vibrators have a crucial influence on the operating state of ultrasonic motors. In order to solve the problem that the current…

Abstract

Purpose

The electrical properties of piezoelectric vibrators have a crucial influence on the operating state of ultrasonic motors. In order to solve the problem that the current piezoelectric vibrator generates a large amount of heat during vibration to degrade its performance, which in turn affects the normal operation of ultrasonic motors, this paper prepares a novel piezoelectric vibrator and tests its maximum vibration velocity under the working condition, which is more than twice as much as that of the current commercial PZT-8.

Design/methodology/approach

The crystal structures of the samples were analyzed by using an X-ray diffractometer. For microstructure observation, samples were observed by scanning electron microscope (SEM). The quasi-static piezoelectric coefficient meter (ZJ-3AN) was used for piezoelectric measurement. Dielectric properties were measured by utilizing an impedance analyzer (Agilent 4294A) with a laboratory heating unit. Ferroelectric hysteresis loops were obtained using a ferroelectric analyzer (Radiant, Multiferroic 100). A Doppler laser vibrometer (Polytec PSV-300F, Germany) and a power amplifier were used for piezoelectric vibration measurements, during which the temperature rise was determined by an infrared radiation thermometer (Victor 303, China).

Findings

The ceramics exhibit enhanced piezoelectric performance at 0.1–0.4 mol% of Yb doping contents. The ceramic of 0.4 mol% Yb reaches the maximal internal bias field and presents a larger mechanical quality factor of 1,692 compared with that of 0.2 mol% Yb-doped ceramic, in spite of a slightly decreased dielectric constant of 439 pC/N, the unit of the piezoelectric constant, which is the ratio of the local charge (pC) to the frontal force (N) and electromechanical coupling coefficient of 0.63. The vibrator with this large mechanical quality factor ceramic displays a vibration velocity of up to 0.81 m/s under the constraint of 20 °C temperature rising, which is much higher than commercial high-power piezoelectric ceramics PZT-8.

Originality/value

The enhanced high-power properties of the piezoelectric vibrator by Yb doping may provide a potential application for the high-performance USM and offer the possibility of long-term stable operation under high power for special equipment like USM. In the subsequent phase of research, the novel PZT-based high-power piezoelectric vibrator can be utilized in the USM, and the motor's performance will be evaluated under aerospace conditions to objectively assess the reliability of the piezoelectric vibrator.

Details

Journal of Intelligent Manufacturing and Special Equipment, vol. 4 no. 3
Type: Research Article
ISSN: 2633-6596

Keywords

1 – 10 of 35