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Article
Publication date: 4 August 2021

Paula Castro Pires de Souza Chimenti, Marco Aurelio de Souza Rodrigues, Marcelo Guedes Carneiro and Roberta Dias Campos

Through a literature review, a gap has been identified regarding the role of competition as a driver of social network (SN) usage. This study aims to design to address this gap…

Abstract

Purpose

Through a literature review, a gap has been identified regarding the role of competition as a driver of social network (SN) usage. This study aims to design to address this gap, seeking motivators for SN usage based on how SN consumption may be related to users’ experience of competition. Therefore, the purpose of this study is to investigate the influence of competition in social media usage.

Design/methodology/approach

The authors used an exploratory qualitative approach, conducting a set of focus groups with young social media users. Data was analyzed with software.

Findings

Two new drivers for SN use are proposed, namely, competition and collective narrative.

Research limitations/implications

This is an exploratory study, and it does not seek to generalize results or quantify causal relationships among variables.

Practical implications

This paper offers SN managers a deeper understanding of key growth drivers for these media.

Social implications

This research can help society understand and debate the impacts of SNs on users’ lives, providing insights into drivers of excessive usage.

Originality/value

This paper proposes the following two SN usage drivers yet to be described in the literature: competition and collective narrative.

Details

Qualitative Market Research: An International Journal, vol. 24 no. 5
Type: Research Article
ISSN: 1352-2752

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