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To describe the need and suggest guidelines for a formal, written manual that provides a firm, its registered representatives, and its supervisory principals a line of defense against costly repercussions from sales practice violations.

Discusses regulations concerning the suitable sales of securities to customers, the legal basis for reasonable supervision, why a brokerage firm's business model should guide it in building its manual, contents of a prototype manual, how investment objectives and risk tolerance should be considered, how performance information is disclosed so it is understandable to the customer, both justifiable reasons and dangers related to switching a customer from one fund to another, commission savings issues (including breakpoints, letters of intent, rights of accumulation, and reinstatement privileges), and home office supervision of reps and supervisory principals.

Regulators are concerned with an investment firm's culture of compliance, including its written supervisory procedures and evidence of supervisor training and compliance performance. To support principals charged with supervising registered reps and investment adviser reps, a firm should have a formal training program that starts out with a well‐thought‐out mutual fund suitability guidelines manual.

A hands‐on guide for writing an important manual by a specialized investment compliance lawyer.

Bureaucratic hierarchy, as the hallmark of the modern organization, has been remarkably resilient in the face of increasingly pervasive attacks on its fundamental value and usefulness. We investigate the reasons for this from a cultural, particularly psychoanalytic, perspective – one that sees hierarchy's perpetuation not in terms of the efficacy of its instrumental potential, but rather in the values that are culturally sedimented within it. We argue that hierarchy reflects longings for a pure heavenly order that can never be attained yet remains appealing as a cultural fantasy psychologically gripping individuals in its beatific vision. To tease out this cultural logic we examine two representations of it in popular culture – the U.S. television comedy The Office (2005–) and comedian Will Farrell's impersonation of George W. Bush (2009). These examples illustrate the strength of bureaucratic hierarchy as an affective cultural ideal that retains its appeal even whilst being continually the subject of derision. We suggest that this cultural ideal is structured through a ‘fantasmatic narrative’ revolving around the desire for a spiritualized sense of sovereignty; a desire that is always undermined yet reinforced by its failures to manifest itself concretely in practice. Our central contribution is in relating hierarchy to sovereignty, suggesting that hierarchy persists because of an unquenched and unquenchable desire for spiritual perfection not only amongst leaders, but also amongst those they lead.

Research findings from a major survey of British practice.

Profit‐sharing and employee share ownership schemes have attracted great interest in the 1980s. The findings of the first phase of a Department of Employment study which involved a large‐scale investigation of British companies is reported. Details on the operation, coverage and type of scheme which had been adopted were gathered for 822 firms and extended interviews were conducted with a further 303 firms. A highly varied rate of adoption of schemes in different industrial sectors and with diverse economic and industrial relations experiences is revealed. If further advances in profit‐sharing and share ownership are considered to be worthwhile, policy initiatives should be centred on the medium and smaller companies in Britain. Considerable efforts outside the financial sector are necessary to effect any marked acceleration of profit‐sharing and share ownership. If future developments are envisaged senior management of the main types of enterprise are a vital target group. Foreign‐based companies should also be encouraged to embark on profit‐sharing or share ownership. If the advancement of more specific Inland Revenue APS schemes is to become general policy, information and advice for companies outside the financial sector is needed.

Violence as a foundational element of police work is continuously reaffirmed and justified through police labour as ‘violence workers’ (Seigel, 2018). Hiring more female police officers has recently been seen as a way to reduce police violence. However, would employing more female officers change the relationship between policing and violence? Arguments in favour of more female police tend to rely on stereotypical understandings of gender, emphasising that women are naturally less aggressive and more likely to be caring and compassionate, often obscuring the violence enacted by female police officers in doing so. Female officers may be more likely to engage in violence out of necessity due to police culture and occupational norms around the use of force. Examining female police across countries such as the United States, Nigeria and Slovenia, this chapter establishes female police violence as a broader pattern, reflects on how female officers participate in police violence and addresses the extent to which masculinised police culture structures the expression of police violence. This chapter concludes with a discussion of why hiring more female police officers is not an adequate solution for reducing police violence, as police officers enact and are complicit in violence, regardless of gender.

Mebon plc were delighted to welcome Mr. David Trippier, MP, Parliamentary Under‐Secretary of State for Industry, who visited the company's premises last month.

This article is a contribution to the development of a comprehensive interdisciplinary theory of LIS in the hope of giving a more precise evaluation of its current problems. The article describes an interdisciplinary framework for lis, especially information retrieval (IR), in a way that goes beyond the cognitivist ‘information processing paradigm’. The main problem of this paradigm is that its concept of information and language does not deal in a systematic way with how social and cultural dynamics set the contexts that determine the meaning of those signs and words that are the basic tools for the organisation and retrieving of documents in LIS. The paradigm does not distinguish clearly enough between how the computer manipulates signs and how librarians work with meaning in practice when they design and run document mediating systems. The ‘cognitive viewpoint’ of Ingwersen and Belkin makes clear that information is not objective, but rather only potential, until it is interpreted by an individual mind with its own internal mental world view and purposes. It facilitates further study of the social pragmatic conditions for the interpretation of concepts. This approach is not yet fully developed. The domain analytic paradigm of Hjørland and Albrechtsen is a conceptual realisation of an important aspect of this area. In the present paper we make a further development of a non‐reductionistic and interdisciplinary view of information and human social communication by texts in the light of second‐order cybernetics, where information is seen as ‘a difference which makes a difference’ for a living autopoietic (self‐organised, self‐creating) system. Other key ideas are from the semiotics of Peirce and also Warner. This is the understanding of signs as a triadic relation between an object, a representation and an interpretant. Information is the interpretation of signs by living, feeling, self‐organising, biological, psychological and social systems. Signification is created and con‐trolled in a cybernetic way within social systems and is communicated through what Luhmann calls generalised media, such as science and art. The modern socio‐linguistic concept ‘discourse communities’ and Wittgenstein's ‘language game’ concept give a further pragmatic description of the self‐organising system's dynamic that determines the meaning of words in a social context. As Blair and Liebenau and Backhouse point out in their work it is these semantic fields of signification that are the true pragmatic tools of knowledge organ‐isation and document retrieval. Methodologically they are the first systems to be analysed when designing document mediating systems as they set the context for the meaning of concepts. Several practical and analytical methods from linguistics and the sociology of knowledge can be used in combination with standard methodology to reveal the significant language games behind document mediation.