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The purpose of this paper is to focus on middle-school-aged young people’s information-seeking behavior and the knowledge and perceptions they have of and about federal government websites.

The case study included 37 youth across four middle schools in the mid-Atlantic USA who all participated in a research-focused after-school program. During these sessions, they participated in several data collection activities, including an interview, a survey, a word association activity, an evaluation of the homepage of a government website, and card-sorting. Using conventional, directed, and summative content analysis techniques, the narratives from each data collection activity were coded using in vivo and theory-based terms.

The study finds that the majority of participants viewed government websites favorably, but were frequently unsure of what government websites are or who is responsible for their creation. Perhaps more significantly, participants’ views of information-related policies frequently were raised during discussions about government websites. The perceptions reflected the youth information-seeking behaviors and information literacy gaps.

Overall, these findings shed light on the opinions of an understudied population in e-government research and inform both policy makers and educators on how to best disseminate government information to youth.

While much discussion of information literacy in librarianship has focused on the educational roles that librarians play in promoting information literacy among the communities they serve, the information literacy education of librarians themselves has not received much attention. In response to an article written by the authors of this chapter, a surprisingly large number of librarians responded to them to try to contradict the assertions of their article using what was clearly disinformation. Drawing upon these attempts by librarians to spread misinformation in a professional context, this discussion explores the ways in which a lack of critical information literacy among information professionals can impact the ability of libraries and librarians to support their communities. This chapter also considers ways in which the librarians and library professional organizations could work to promote critical information literacy among current and future members of the profession.

This chapter introduces the role that libraries play in promoting and fostering human rights and social justice within the communities they serve. In describing this role, it highlights the different ways in which information intersects with human rights and social justice.

This chapter offers a brief review of the existing body of literature related to human rights and social justice in the field of library and information science (LIS). After articulating the need for this edited volume, we introduce the four sections in this book: Conceptualizing Libraries as Institutions of Human Rights and Social Justice; Library Services to Marginalized Populations; Human Rights and Social Justice Issues in LIS Professions; and Human Rights and Social Justice Issues in LIS Education.

The social roles and responsibilities of libraries have expanded greatly in recent years. These roles and responsibilities, however, are not often framed within the discourse of human rights or social justice. Together, the chapters in this book—written by researchers, educators, and professionals—paint a comprehensive picture of the broad range of roles and contributions of libraries in human rights and social justice.

This chapter introduces a book that explores the current efforts of libraries to meet a wide range of community needs (including education, employment, social services, civic participation, and digital inclusion) through the lenses of human rights and social justice.

This is a troubled age for democracy, but the nature of that trouble and why it is a problem for democracy is an open question, not easy to answer. Widespread wishing for responsible leaders who respect democratic norms and pursue policies to benefit people and protect the vulnerable don’t help much. The issue goes well beyond library contexts, but it is important that those in libraries think through our role in democracy as well. Micro-targeting library-centric problems won’t be effective and don’t address the key issue of this volume. The author can only address the future if we recover an understanding of the present by building up an understanding of actually-existing democracy: (1) the scope must be narrowed to accomplish the task; (2) the characteristics of the retreat from democracy should be established; (3) core working assumptions and values – what libraries are about in this context – must be established; (4) actually-existing democracy should then be characterized; (5) the role of libraries in actually-existing democracy is then explored; (6) the source and character of the threat that is driving the retreat from democracy and cutting away at the core of library assumptions and values is analyzed; (7) the chapter concludes by forming a basis of supporting libraries by unpacking their contribution to building and rebuilding democratic culture: libraries are simultaneously less and more important than is understood.

This chapter summarizes the core human rights and social justice functions of libraries.

After reviewing how each chapter of this edited volume offers evidence of libraries’ clear contributions in the area of human rights and social justice, this chapter explores in greater detail how the current environment in which libraries operate impacts their ability to promote human rights and social justice.

In many communities, libraries are the only institution capable of fulfilling a wide array of social justice and human rights roles. As they seek to fulfill these roles, however, libraries face significant challenges related to the lack of emphasis on considerations of human rights and social justice within the pedagogy, research, and practice of our field.

This chapter serves as a call to action for library practitioners, educators, and researchers to better articulate the social justice and human rights roles of libraries to policy-makers, funders, politicians, and community members.