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The Indian marble and stone industry has got the potential to contribute well to the development of the emerging economy. However, unlike the other Indian industries, stone and marble industries are highly underrated sectors, which may become a critical factor for development. This paper analyses the sustainability factors in supply chain management practices.

A literature review is used to identify the barriers and drivers in sustainable supply chain management practices. Interpretive structural modeling has been used to obtain a hierarchy of barriers and drivers along with driving power and dependence power analysis. Further, MICMAC analysis is used for segregating the barriers and drivers in terms of their impact on sustainability.

The findings of the work of this research are that the attention of society, government, and commercial banks should be more toward the unorganized condition of stone and marble sector. There should be an increase in the commitment of stakeholders to reduce pollution and install safety, by enforcing more relevant laws and regulations and creating the importance of environmental awareness.

The main contribution of this research is to identify the barriers and drivers of sustainable supply chain management in a stone and marble industry. The paper proposes a sound mathematical model to prioritize the critical factors for responsible production and consumption of resources from sustainability perspectives of stone industry.

The ever-widening competitive global markets demand food business to demonstrate safe food supplies across the world. The causes of food borne illness are complex to determine and require a careful evaluation of all stages of food supply chain and food safety practices. The purpose of this paper is to systematically investigate the factors responsible for the assessment of food supply chain and evaluation of food safety system in India.

The study utilizes a combination of qualitative and quantitative approach by exploring expert’s opinion systematically using a semi-structured interview followed by careful grouping of responses using the grounded theory approach to build the research theme. The prioritization of the critical factors is carried out using Pareto analysis. The methodological review was carried out to identify factors and categorize them based on their impact on hierarchical logical relationship using total interpretive structural modeling approach to determine the enablers.

This paper attempts to deliver an inimitable list of seven vital factors for the effective design of evaluation system for food safety practices. The study provides a careful insight on the issue pertaining to designing of assessment system including competence building for assessor and availability of well-defined technical protocol. The recommendation for developing a robust food safety inspection system by implementing stricter regulation, enhancing competence and design initiatives is provided.

The study provides a unique list of factors for the assessment of food safety practices and develops the relationship. Food safety assessment is an integral part of food safety study which is systematically explored and conceptualized in this paper. The study is carried out using the opinion of Indian experts.

India is in the process to achieve an important place in $2,000bn global food trade. In order to achieve this goal, there is a need to develop a food safety system which is well written down in line with international practices that are highly coordinated based on self-compliance to assure consumer protection. Accordingly, many organizations undergo assessment of their food safety system to verify compliance internally as well as externally. The purpose of this paper is to provide insight on the critical factors and benefits by evaluating the food safety assessment practices.

A questionnaire-based survey is conducted among 96 Indian food business operators and regulators involved in assessment practices to obtain critical factors for the assessment of food safety practices. The questionnaire captures indicators for motivations or challenges and benefits of food safety assessment to identify critical factors using exploratory factor analysis. Model for the food safety assessment practices was developed based on multiple regression analysis by determining the impact of factors on the benefits of food safety assessment.

This paper identifies four factors responsible for assessing food safety practices, namely, business-centric approach, legislative needs, technical practices and organization resentment as a combination of reasons and challenges along with two benefits risk: protection and organization reinforcement. The regression analysis indicates that the organization reinforcement gets positively impacted by business and technical practices and negatively by organization resentment. Risk protection has a significant relationship with legislative needs.

This is the first attempt to systematically explore the factors around the assessment of food safety practices in India. This study provides inputs for the practical application of managers and regulators.

This paper compares impact of Industry 4.0 / emerging information and communication Technologies (ICTs), for example, Internet of things (IOT), machine learning, artificial intelligence (AI), robotics and cloud computing, on 22 organisational performance indicators under nine combinations of Lean Six Sigma (LSS) and quality management systems (QMS).

Survey of 105 Indian organisations was done about their experience of using QMS, Lean Six Sigma and emerging ICTs. Respondents included both manufacturing and service enterprises of different scales and sectors. The responses collected were compared, and statistically significant difference among them was evaluated using chi-square test.

The study confirmed statistically significant difference among 20 organisational performance indicators under different combinations of QMS, LSS and ICTs. These indicators include quality performance, delivery performance, sales turnover, inventory level and so forth. However, for two indicators, namely, absenteeism and throughput, significant difference in responses was not established.

All possible combinations of QMS, LSS, only LSS tools and ICTs were not studied because of either theoretical impossibility (e.g. using LSS without LSS tools) or practically rare situations (e.g. organisations using ICTs and LSS without QMS). Furthermore, the impact from different sequences of implementing QMS, LSS and ICTs can be studied.

Using this study, practitioners can identify which LSS, Quality System and ICT combination results in best performance and quick success. On theoretical front, the study confirms impact of LSS and QMS on organisational performance.

This study evaluates organisational performance under several possible combinations of QMS, LSS, and emerging ICTs, which was so far unexplored.

The purpose of this paper is to identify, analyze and model Internet of Things (IoT) enablers essential for the success of Industry 4.0.

IoT enablers for Industry 4.0 are identified from literature and inferable discussions with industry experts. Three different techniques namely, principal component analysis (PCA), interpretive structural modeling (ISM) and decision making trial and evaluation laboratory (DEMATEL) are applied to model IoT enablers. In addition to this, DEMATEL is also applied under two different situations representing the behavioral characteristic of experts involved. These are termed as optimistic (maximum) and pessimistic (minimum).

The integrated approach of PCA-ISM-DEMATEL shows that IoT ecosystem and IoT Big Data are the most influential or driving IoT enablers. These two enablers have been identified as the pillars for Industry 4.0. On the other side, IoT interchangeability, consumer IoT, IoT robustness and IoT interface and network capability have also been identified as the most dependent enablers for Industry 4.0.

The findings enable the industry practitioners to select the most appropriate driving enablers for an effective implementation of Industry 4.0.

The integrated approach-based hierarchical model and cause-effect relationship among IoT enablers are proposed which is a novel initiative for Industry 4.0. Moreover, two different variants of DEMATEL namely, pessimistic and optimistic are applied first time.

The main objective of this paper is to justify the implementation of blockchain (BC) over the traditional method deployed in the supply chain (SC) after using the fuzzy–analytic network process (fuzzy-ANP) application. Over the past two decades, the overall product cost is affected by the SC at a global level. Organizations are working on their existing SC for improving their performance. BC technology is a newly emerging technology and magnetizes the attention of researchers and industrialists. This technology is still at the initial stage, and only little investigation is available in the literature and it has not been much investigated by researchers.

Literature and expert opinion interpretation in BC characteristics are further analyzed and modeled using fuzzy–interpretive structural modeling (fuzzy-ISM), fuzzy-MICMAC and fuzzy-ANP. The combined approach of both fuzzy-ISM and fuzzy-MICMAC is applied to identify the common drivers to integrate the BC technology in the light of efficient supply chain management (SCM).

Comparative analysis between traditional and BC-based supply chain (BCSC) using fuzzy-ANP is carried out, considering the common driving characteristics. The proposed integrated (combined) approach of fuzzy-ISM, fuzzy-MICMAC and Fuzzy-ANP found that integration of BC with SCM is better prioritized than traditional supply chain management (TSCM). The findings in the article endorse that the TSCM can be made efficient by integrating the BC technology considering five most driving characteristics, namely, data safety and decentralization, accessibility, documentation, data management and quality.

The current proposed research work identifies 12 characteristics after studying numerous literature reviews and having a discussion with SC experts with knowledge of BC. The integrated approach of fuzzy-ISM and fuzzy-MICMAC is implemented here. After that, fuzzy-ANP is used to give ranking among BCSCM and TSCM. The study carried out in this article motivates industries to implement BC in their SC system. It will reduce the transaction cost, documentation work, save time and eliminate human error at the national and international levels. The common characteristics identified in this proposed work would help in managerial decisions for the adoption of BC to ensure that the system becomes more transparent, easily traceable and finally improve the performance.

In today’s competitive market, product demand and its mix frequently vary due to various uncertainties, which thus imparts the overall manufacturing cost. Furthermore, uncertainties also impart the layout design in manufacturing industries in the long run. Therefore, the layout design needs to capture the possibility of uncertainties, and these uncertainties must be captured while designing the layout of a facility. Hence, an efficient facility layout design minimizes the manufacturing cost and lead time. The purpose of this paper is to propose a cellular layout design for a tower manufacturing industry.

The paper develops an embedded simulated annealing-based meta-heuristic to solve proposed cellular layout under different scenarios considering single and multi-time periods for tower manufacturing industry. A comparative study is also performed to analyze comparison among static cellular layout, a dynamic cellular layout or a robust stochastic cellular layout for the tower manufacturing industry.

The current layout of the industry is a process layout. Here, the layout for a tower manufacturing industry is proposed under SCFLP, DCFLP and RSCFLP. The proposed models and solution methodology is tested using six scenarios with different combination of time periods. Lastly, OFV value obtained for all the scenarios is compared, and it is found that RSCFLP outruns other SCFLP and DCFLP for a tower manufacturing industry. Based on the above study, it is also concluded that RSCFLP is an efficient and effective layout in tower manufacturing industry.

The paper proposes a cellular layout design for a tower manufacturing industry. The cellular layout design is found to be preferred over the traditional layout as it reduces material handling cost, manufacturing lead time and hazards. Moreover, it enhances productivity and quality.

This study, an exploratory research, aims to investigate social media users' expectations of information systems (IS) products that are conceived but not yet launched. It specifically analyses social media data from Twitter about forthcoming smartphones and smartwatches from Apple and Samsung, two firms known for their innovative gadgets.

Tweets related to the following four forthcoming IS products were retrieved from 1st January 2020 to 30th September 2020: (1) Apple iPhone 12 (6,125 tweets), (2) Apple Watch 6 (553 tweets), (3) Samsung Galaxy Z Flip 2 (923 tweets) and (4) Samsung Galaxy Watch Active 3 (207 tweets). These 7,808 tweets were analysed using a combination of the Natural Language Processing Toolkit (NLTK) and sentiment analysis (SentiWordNet).

The online community was quite vocal about topics such as design, camera and hardware specifications. For all the forthcoming gadgets, the proportion of positive tweets exceeded that of negative tweets. The most prevalent sentiment expressed in Apple-related tweets was neutral, but in Samsung-related tweets was positive. Additionally, it was found that the proportion of tweets echoing negative sentiment was lower for Apple compared with Samsung.

This paper is the earliest empirical work to examine the degree to which social media chatter can be used by project managers for IS development projects, specifically for the purpose of end-users' expectation management.