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This study examines potential ways to break the inequality reproduction circle faced by ethnic minority health workers and sustained by key performance indicators (KPIs)-centred management in the National Health Service (NHS) in England. It does so through the lens of signalling theory.

Three years panel data for 2018–2020 covering 207 hospitals was compiled from the annual NHS staff survey and matched with relevant administrative records. Structural equation modelling was used to test the proposed hypotheses at the organisational level.

The moderated mediating model reveals that persistent racial discrimination by managers and coworkers can disadvantage the career progression of ethnic minority health workers, which in turn reinforces and reproduces economic and health inequalities among them. More importantly, we show how the collective agreement that the senior management team acts (SMTA) on staff feedback can break this vicious circle.

While our research focuses on the not-for-profit health care sector, it opens important opportunities to extend the proposed model to understand organisational inequality and how to address it.

Perceived SMTA can send strong signals to reduce deep-rooted discrimination (race, gender, age, etc.) through resource allocations and instrumental functions. This is also a way to address the current staff burnout and shortage issues in the healthcare sector.

This article reveals why the purpose of organisations that provide public service to reduce social inequality was comprised during their business-like operations and more importantly, how to reflect their foundational purpose through management practice.

This study offers a way forward to resolve one of the unintended consequences of KPI-centred management in the not-for-profit sector through unpacking the process of inequality reproduction and, more importantly, how it is possible to break this vicious circle.

The study intends to examine employee relations with a changing workforce resulting from the business-like transformation in the charity sector. The authors investigated sector-specific employment practices that can alleviate job stress (as a given and which has been made worse by the transformation). Developed from the intrinsic and extrinsic motivation framework, the findings can inform human resource management practices in its new efficiency-seeking business model.

The authors collected both quantitative (through a staff survey and administrative records of sick leave in the previous 12 months) and qualitative data (through interviews and focus groups) from one branch of an internationally well-established and UK-based religious charity between 2017 and 2018.

The quantitative results support a strong mediating effect of job satisfaction between job stress and staff sick leave. The negative correlation shown between job stress and job satisfaction is subject to paid staff perception of meaningful work and their level of involvement in decision-making, with the latter having a stronger moderating effect. The qualitative data provides further contextualized evidence on the findings.

It is important for charities to uphold and reflect their charitable mission towards beneficiaries and paid staff during the shift to an efficiency-seeking business model. Charities should involve their new professional workforce in strategic decision-making to better shape a context-based operational model.

The study examined employee relations in the non-profit charity sector with a changing workforce during the transition to a more business-oriented model. In particular, the authors revealed sector-specific factors that can moderate the association between job stress and absenteeism, and thereby contribute to the understanding of human resource management practices in the sector.

Since the 2008 financial crisis, the UK workforce in general has experienced a period of stagnant and falling wages in both nominal and real terms. The main parties involved remain unsure of the consequences from such a historically unusual phenomenon. The purpose of this paper is twofold: first, to explore the main effect on job satisfaction and organizational commitment of those employees who had experienced pay reductions (nominal wage cuts or pay freezes under a positive inflation rate) as compared with those who experienced nominal pay rises during the recent recession; and second, to examine the moderating effect of employee involvement (EI) practices on that relationship. This was done by using aggregated employee perception data to measure organizational EI practices.

Employee-employer matched data were used, involving 8,489 employees and their associated 497 organizations (medium or large sized). The number of employees from each organization was between 15 and 25. The data used were extracted from the 2011 Workplace Employment Relations Study in the UK to which the authors applied hierarchical linear regression in STATA 13.

The results indicate that when compared with those employees who had nominal pay rises during the recession, employees who had wage cuts or freezes (with 5 percent inflation rate) are significantly and negatively associated with their job satisfaction and organizational commitment, even when controlling for important variables such as perception of job insecurity and the degree of adverse impact caused by recession on the organization studied. That is to say, facing the same perception of job loss, those who experienced pay reductions are significantly unhappier and less committed than those who had pay rises. However, the adverse effect of pay reductions on employees’ work attitudes is much less in workplaces characterized by a high, as opposed to a low level, of EI practices.

Implications, limitations, and further research issues are discussed in light of current employment relations’ practices.

The intention is to extend the current debate on employment relations under adverse changes such as pay reductions. Thus, the unique contribution of this study is to examine the value of EI in modifying extreme employee reactions to adverse changes.

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/03090599810204316. When citing the article, please cite: Mike Ironside, Roger Seifert, (1998), “Training and collective bargaining in European public services: a study of training-related issues in French, Finnish and UK health services”, Journal of European Industrial Training, Vol. 22 Iss: 2, pp. 66 - 72.

This paper discusses the development of workplace bargaining and trade union activity in schools in four English LEAs. It is based on a two year programme of research into industrial relations and the local management of schools, carried out at the Centre for Industrial Relations at Keele University. The research is funded by the ESRC.

This paper is based on ESRC funded research conducted at the Centre for Industrial Relations at Keele University, and which broadly concerns the impact of industrial relations in schools, arising from education reforms, particularly the shift to Local Management of Schools since the early 1990s. We focus here upon school employees other than schoolteachers.

The purpose of this paper is to provide a brief and partial overview of some of the issues and authors that have dominated British industrial relations research since 1965. It is cast in terms of that year being the astronomical Big Bang from which all else was created. It traces a spectacular growth in academic interest and departments throughout the 1970s and 1980s, and then comments on the petering out of the tradition and its very existence (Darlington, 2009; Smith, 2011).

There are no methods other than a biased look through the literature.

These show a liberal oppression of the Marxist interpretation of class struggle through trade unions, collective bargaining, strikes, and public policy. At first through the Cold War and later, less well because many Marxists survived and thrived in industrial relations departments until after 2000, through closing courses and choking off demand. This essay exposes the hypocrisy surrounding notions of academic freedom, and throws light on the determination of those in the labour movement and their academic allies to push forward wage controls and stunted bargaining regimes, alongside restrictions on strikes, in the name of moderation and the middle ground.

An attempt to correct the history as written by the pro tem victors.

The current debate concerning the transformation of work, new management practices and flexibility in employment, has proved to be inadequate in its lack of attention given to the public sector. The wide ranging policies which have been proposed and/or implemented in the public sector have tended to be ignored, despite their potential for change being perhaps greater than those in the private sector, ie. the introduction of market concepts and the loss of security of employment. Management reorganisation, including financial devolution, has been linked to flexible work practices in a number of areas of the public service sector, but there has been little attempt to analyse these in terms of workplace industrial relations.

Teachers as employees have exhibited two important characteristics: a high level of union membership and regular collective bargaining with their employers.

The purpose of this article is to examine how the labour process of further education lecturers has changed as a result of legislative reforms introduced in the early 1990s.

The paper draws on labour process theory and emergent perspectives on “the new public management” to provide theoretical frameworks. Evidence is derived from research carried out at three FE colleges in the English West Midlands involving interviews with managers and lecturing staff, documentary material and a survey of lecturing staff employed in the colleges.

Market‐based reforms in this sector have resulted in the intensification and extensification of work effort for lecturers. This paper argues that these changes have been driven by the ideological underpinning of the reform process. Individual and collective acts of lecturer resistance have been insufficiently strong to prevent change from occurring and worker alienation has increased.

The case study method renders generalisability of findings difficult. Comparative studies in other localities and sectors are needed.

The research indicates that the “new managerialism” – which has developed in the public sector – has created an increasingly alienated workforce and that the processes of change in many institutions have had negative outcomes.

The research demonstrates and application of labour process theory, supported by empirical evidence, as a means for examining the changing experiences of a group of public sector workers and assessing the effect of the “new managerialism” on workers' experiences.