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1 – 10 of over 1000
Article
Publication date: 29 August 2023

Irina Lock and Scott Davidson

This paper develops a typology of argumentation strategies used in lobbying. Unlike in other strategic communication functions such as crisis or risk communication, such…

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Abstract

Purpose

This paper develops a typology of argumentation strategies used in lobbying. Unlike in other strategic communication functions such as crisis or risk communication, such typologies have not been proposed in the sub-field of public affairs.

Design/methodology/approach

The article synthesises the strategic communication, political communication and policy studies literature and employs exchange theory to explain the communicative-strategic exchange in public affairs. It showcases its explanatory potential with illustrative examples from Big Tech lobbying.

Findings

The paper describes that categories of argumentation strategies that a public affairs professional will choose are based on the contingency of the issue, policy objective and lobbying objective. The descriptive typology will require empirical testing to develop further.

Social implications

The paper describes how public affairs professionals influence public policy through their argumentation strategies, which sheds light on the usually opaque activities of lobbying.

Originality/value

The proposed typology is the first of its kind for the field of public affairs. Beyond, it contributes communication-scientific insights from a rhetorical tradition to strategic communication research and other social science fields where lobbying is studied, e.g. policy studies.

Details

Journal of Communication Management, vol. 28 no. 2
Type: Research Article
ISSN: 1363-254X

Keywords

Abstract

Details

Integrated Care: Reflections on Change in Health Services
Type: Book
ISBN: 978-1-80117-978-2

Article
Publication date: 1 January 2006

Harold Scott, Peter Cheese and Susan Cantrell

Harley‐Davidson was keen to maintain its continual expansion, but was aware it needed to invest in its people in order to keep momentum high. The Accenture Human Capital…

Abstract

Harley‐Davidson was keen to maintain its continual expansion, but was aware it needed to invest in its people in order to keep momentum high. The Accenture Human Capital Development Framework enabled the company to take stock of its HR activities and create a comprehensive human capital strategy for the future. Here, representatives from both organizations explain how the Framework was used.

Details

Strategic HR Review, vol. 5 no. 2
Type: Research Article
ISSN: 1475-4398

Keywords

Article
Publication date: 1 December 2007

Cerdic Hall, Anthony Brown, Suzanne Gleeson and Jack Zinn

Objective: to find out more about older men's experience of social activities including their preferences for creating and maintaining satisfying social connections and to…

Abstract

Objective: to find out more about older men's experience of social activities including their preferences for creating and maintaining satisfying social connections and to identify barriers and enablers to their participation in social activities.Method: men aged 65 and older living in Central Sydney Area Health Service (CSAHS) were recruited for five focus groups (n=29). The men were asked about their experience of social interaction, with the transcripts of the groups analysed thematically.Results: retirement, health changes, divorce, widowhood and changing personal relationships challenged social well‐being. Strategies employed to combat these challenges included: a positive attitude, physical and mental activity and involvement in meaningful activities. Participants outlined their preferences for socialising within activities and suggested these differed from women's.Conclusion: activities that men saw as meaningful helped them cope with challenging events. Older men have preferred ways of maintaining social well‐being and constructing social networks that may be influential in developing services.

Details

Quality in Ageing and Older Adults, vol. 8 no. 4
Type: Research Article
ISSN: 1471-7794

Keywords

Article
Publication date: 1 May 1997

Quinn Spitzer and Ron Evans

“At the core of business success there is something more fundamental than the theories found in business schools, management books, and consulting reports. That something is…

Abstract

“At the core of business success there is something more fundamental than the theories found in business schools, management books, and consulting reports. That something is critical thought.”

Details

Strategy & Leadership, vol. 25 no. 5
Type: Research Article
ISSN: 1087-8572

Article
Publication date: 3 February 2012

Jin‐Feng Uen, Ting Wu, Huei‐Chun Teng and Yu‐Shuan Liu

The purpose of this paper is to investigate the messages delivered by transformational leaders to front‐line employees to build an organizational brand climate and encourage…

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Abstract

Purpose

The purpose of this paper is to investigate the messages delivered by transformational leaders to front‐line employees to build an organizational brand climate and encourage employees' branding behaviors, to attain better company performance within the Taiwanese hotel industry.

Design/methodology/approach

Survey data were obtained from 34 human resource managers and 326 customer contact employees working in Taiwanese hotels.

Findings

Transformational leadership was found to have both direct and indirect positive influences on the development of organizational brand climate and employees' branding behavior.

Practical implications

Results suggest that transformational leaders may facilitate employees' branding behaviors by developing an organizational brand climate to distinguish the organization from its competitors and develop long‐term customer relationships.

Originality/value

This study advances the knowledge of antecedents and outcomes of the organizational brand climate by applying a multilevel approach to reflect the hierarchical nature of brand distinctiveness within the Taiwanese hotel industry.

Details

International Journal of Contemporary Hospitality Management, vol. 24 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 15 August 2023

Eniola Abe, Pamela Dawson and Jason Scott

At the outset of the COVID-19 pandemic the United Kingdom Government implemented a policy to rapid discharge hospital patients into care homes. This study aimed to examine how the…

Abstract

Purpose

At the outset of the COVID-19 pandemic the United Kingdom Government implemented a policy to rapid discharge hospital patients into care homes. This study aimed to examine how the media in the United Kingdom portrayed hospital discharge to care homes during the COVID-19 pandemic.

Design/methodology/approach

This study was a qualitative document analysis. Four sources (Daily Mail, The Independent, The Guardian and BBC News) were selected to represent political orientations encompassing right-wing, centrist and left-wing perspectives, and were searched for mention of hospital discharge, care homes and Covid-19 pandemic between 1st January 2020 and 24th February 2022. Article text was copied verbatim into Microsoft Word documents prior to analysis. Data were thematically analysed, followed by coding the sentiment in the included articles as well as coding the sentiment of themes and sub-themes.

Findings

Of 722 identified articles, 133 were eligible for inclusion as the final corpus. Data represented a moralistic narrative consisting of four themes: (1) Government as villain, (2) care homes as antiheroes, (3) patients as ideal victims and (4) moral outcomes. Most of the corpus had a negative sentiment (78.1%). One theme, moral outcomes, had considerably more positive sentiment (32.4%) than others (range 15.1%–21.9%).

Originality/value

A moralistic argument for improving cross-boundary interactions between health and social care services is provided, and the media can play a role pushing cross-boundary working higher up the policy agenda. Future work should examine how direct stakeholders, including those working in healthcare and care home settings, perceived the discharge policy.

Details

Journal of Integrated Care, vol. 31 no. 4
Type: Research Article
ISSN: 1476-9018

Keywords

Case study
Publication date: 5 June 2018

John L. Ward

As founders of First Interstate BancSystem, which held $8.6 billion in assets and had recently become a public company, and Padlock Ranch, which had over 11,000 head of cattle…

Abstract

As founders of First Interstate BancSystem, which held $8.6 billion in assets and had recently become a public company, and Padlock Ranch, which had over 11,000 head of cattle, the Scott family had to think carefully about business and family governance. Now entering its fifth generation, the family had over 80 shareholders across the US. In early 2016, the nine-member Scott Family Council (FC) and other family and business leaders considered the effectiveness of the Family Governance Leadership Development Initiative launched two years earlier. The initiative's aim was to ensure a pipeline of capable family leaders for the business boards, two foundation boards, and FC.

Seven family members had self-nominated for governance roles in mid-2015. As part of the development initiative, each was undergoing a leadership development process that included rigorous assessment and creation of a comprehensive development plan. As the nominees made their way through the process and other family members considered nominating themselves for future development, questions remained around several interrelated areas, including how to foster family engagement with governance roles while guarding against damaging competition among members; how to manage possible conflicts of interest around dual employee and governance roles; and how to extend the development process to governance for the foundations and FC. The FC considered how best to answer these and other questions, and whether the answers indicated the need to modify the fledgling initiative.

This case illustrates the challenges multigenerational family-owned enterprises face in developing governance leaders within the family. It serves as a good example of governance for a large group of cousins within a multienterprise portfolio. Students can learn and apply insights from this valuable illustration of family values, vision, and mission statement.

Article
Publication date: 1 June 2004

Dennis Nickson, Chris Warhurst, Cliff Lockyer and Eli Dutton

This paper considers a so far unappreciated sector of the labour market – lone parents. The number of lone parents has increased dramatically in recent years. Consideration of…

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Abstract

This paper considers a so far unappreciated sector of the labour market – lone parents. The number of lone parents has increased dramatically in recent years. Consideration of lone parents allows for a discussion of two key issues within the contemporary labour market: the attempts by government to increase the number of lone parents in work; and relatedly, governmental initiatives which have sought to reform the tax and benefit system to make work more attractive and also address the need for work‐life balance for parents. The paper considers these issues by reporting a small‐scale piece of research that sought to address the viability of the supermarket sector as a suitable employer for lone parents. The results suggest that the increasing numbers of students entering the labour market means that supermarkets are unlikely to consider lone parents as an important, discrete source of labour.

Details

Employee Relations, vol. 26 no. 3
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 9 October 2023

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Practitioners should develop argumentation strategies based on contextual dependencies and the optimal strategy that aligns with the political cause.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 39 no. 10
Type: Research Article
ISSN: 0258-0543

Keywords

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