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Counterfeit currency ranges from a low-quality colour scanner/printer notes to high-quality counterfeits produced by hostile powers. Detecting counterfeit money notes is a national priority due to its huge negative economic impact. However, no automatic mechanism exists for identifying the source of counterfeit notes, which is a more sophisticated and critical problem. This paper aims to evaluate the procedure or mechanism which are followed by banks for fake not reporting and the effectiveness of this mechanism.

For doing this research, primary data has been collected from bank staff (particularly front desk staff like cashier/teller). A very simple and short questionnaire has been prepared where the researcher just wants to explore that up to what extent bank staff is aware about the clauses of the counterfeit currency note (CCN).

The result shows that in approximately 38% of cases, bank staff return the fake notes to the customer without reporting, and approximately 57%–58% are unaware of the fake currency notes reporting to the nodal bank office and police.

Banks themselves have to take stringent actions to ensure that none of the CCNs circulate again in the economy if caught by bank officials. All the flaws in a system should be effectively monitored along with covering the loopholes in the system like lack of training, time-to-time sensitisation of front desk employees, providing protection to employees in case of any kind of threat from customer and reducing the burden of retaining the customer if a customer is at guilty.

This is the original work done by the researchers; in fact, the researchers were able to find only a couple of studies related to this kind of in-depth analysis in the literature. This study is done to provide feedback to the authorities on how the system is manipulated for organisational and self-interest.

The purpose of this paper is to demonstrate those factors which are responsible for the sales misconduct in Retail banking services across the world and try to find out the determinants which majorly affect the Indian Retail banking industry. The authors also try to find out whether the sales approach leads to malpractices in sales and how does it affect the different categories of the customers.

Primary data have been collected from the bank account holders having account in various private and public sector banks operating in India.

The authors have come out with finding that sales misconduct is majorly affected by misrepresentation of facts, complexity of products, lack of disclosure norms and more. They also found that push sales approach is adopted by banks, particularly by private banks to majorly tap the class customers to sell the financial products without their requirement and achieve the revenue targets.

Banking regulators can keep a close supervision on sales mal practices in banking sector and implement stringent norms to reduce these kinds of practices.

Very few studies have been conducted on the basis of the class of the customer, and how sales approach leads the malpractices in sales and how it affects the class of the customers.

The Indian banking industry has undergone many changes with the advent of changing economic environment in the country. Many changes have taken place in terms of customer services, work culture, infrastructure, approach to sales and customer relationship management amongst others. This paper aims to attempt to evaluate the adherence of BCSBI code by the banks. Customer perception has been evaluated to analyse the adherence of the code. Also, the authors have tried to evaluate the impact of customer type (mass and class customers) and bank type (based on bank ownership- private and public banks) on the compliance of the code by the bankers or minimum regulatory requirements with respect to customer services. Questionnaire has been developed as per the Banking Code and Standard Board of India (a customer services cell of Reserve Bank of India), and BCSBI has been used as a regulatory standard to compare the level of compliance by the banks.

Primary data have been collected from private and public sector banks. In the first step, instrument validity and reliability has been checked by using structural equation modelling; in the second step, descriptive statistics has been used to know the extent of fulfillment of standard by banks; and in the third step, a two-way multivariate analysis of variances has been used to do the comparative analyses of the respondents data.

The overall finding of the research shows that overall adherence of the dimension of code are not in sync with the objective of the code. Study also has shown the mindset of the Indian bankers that how they predominantly serve the class customers and push those products to the customers which are target based or earn profitability for the banks and incentives for the banker. Private banks are ahead in compliance with respect to the customer services, but they are also ahead in sales malpractices.

This study is an eye opener for the regulators, as per BCSBI regulations, surprise supervision take place every year, but this study shows the ineffectiveness of that supervision. Following the BCSBI norms by the banks is just eyewash of regulators, but all the norms are fulfilled only in papers but not in actual practice.

The research paper is original piece of work; the researcher did not find any study related to BCSBI code in Indian as well as in international literature.

This paper aims to examine how interfirm transactional and relational assets drive firm performance (FP) in digitally integrated supply chains.

The authors combine the Transaction Cost Economics (TCE) and Relational Exchange Theory (RET) frameworks to hypothesize that FP will be a function of Asset Specificity (AS), Digital Technology Usage (DTU) and Collaborative Information Sharing (CIS). In addition, the authors hypothesize that Supply Chain Integration (SCI) will partially mediate the effect of DTU and fully mediate the impact of AS and CIS on FP. A cross-sectional survey of supply chain managers is used to test the hypotheses.

Findings indicate that specific investments in digitally integrated supply chains would increase FP. In addition, SCI fully mediates the relationships between AS and FP and CIS and FP, while SCI partially mediates the influence of DTU on FP.

Managers could strategically engage in the technologies that effectively fit within the firm’s supply chain strategies and seek to develop a pragmatic expertise that enables the effective use of technology in a comprehensive setting.

The study enriches the extant literature by incorporating TCE and RET as contradictory viewpoints on AS and investigating how transactional and relational assets affect FP in digitally integrated supply chains.

Bibliotherapy, a therapeutic approach that uses books and reading materials to promote psychological well-being and personal growth, has become more prevalent in recent years. This scientometric study aims to provide a comprehensive view of the bibliotherapy research landscape by highlighting its evolution, trends, and noteworthy contributions using Biblioshiny and VOSviewer.

The academic literature on bibliotherapy is evaluated in-depth in this study utilizing scientometric techniques, including citation and co-citation analysis. A thorough search of the Scopus database revealed 1,703 papers between 1942 and 2023 that dealt with bibliotherapy. For data analysis, the renowned applications Biblioshiny and VOSViewer are employed.

The study reveals that the output of publications has fluctuated, reflecting scholarly interest in this discipline. The distribution of research across various countries, organizations and academic subjects is investigated further to highlight the diverse and global extent of bibliotherapy research. By analyzing co-citation networks and locating pertinent publications and authors, this scientometric method analyzes the intellectual structure of bibliotherapy research.

Bibliometric analysis enriches the theoretical understanding of bibliotherapy by unveiling the networks, influential works and existing gaps in the literature, thus guiding a more informed and collaborative approach to future research and practice in the domain.

Employing bibliometric analysis in bibliotherapy can refine practices and training programs, ensuring they are evidence-based and practical, enhancing the quality of therapeutic services provided to individuals.

It is a valuable resource for academics, practitioners and policymakers interested in the field since it offers a thorough and current assessment of the bibliotherapy research landscape. The findings of this study have the potential to steer future research, guide the development of bibliotherapeutic interventions supported by evidence and enhance the use of bibliotherapy as a therapeutic modality.

The purpose of this study is to explore the machining characteristics of electrical discharge machining (EDM) when a tool is fabricated using powder metallurgy. Because pure Cu tools obtained using conventional machining pose problems of high tool wear rate, tool oxidation causes loss of characteristics in tool shape.

The research investigation carried out experiments planned through Taguchi’s robust design of experiments and used analysis of variance (ANOVA) to carry out statistical analysis.

It has been found that copper and chromium electrodes give less metal removal rate as compared to the pure Cu tool. Analytical outcomes of ANOVA demonstrated that MRR is notably affected by the variable’s polarity, peak current, pulse on time and electrode type in the machining of EN9 steel with EDM, whereas the variables pulse on time, gap voltage and electrode type have a significant influence on EWR. Furthermore, the process also showed that the use of powder metallurgy tool effectively reduces the value of SR of the machined surface as well as the tool wear rate. The investigation exhibited the possibility of the use of powder metallurgy electrodes to upgrade the machining efficiency of EDM process.

There is no major limitation or implication of this study. However, the composition of the powders used in powder metallurgy for the fabrication of tools needs to be precisely controlled with careful control of process variables during subsequent fabrication of electrodes.

To the best of the authors’ knowledge, this is the first study that investigates the effectiveness of copper and chromium electrodes/tools fabricated by means of powder metallurgy in EDM of EN9 steel. The effectiveness of the tool is assessed in terms of productivity, as well as accuracy measures of MRR and surface roughness of the components in EDM machining.

Oxidative rancidity is a major problem in chicken meat because of its higher content of polyunsaturated fatty acids. Besides this, microbial contamination is also one of the major problems of chicken meat which leads to deterioration in quality during storage. Therefore, the purpose of this paper is to investigate anti-microbial and anti-oxidant effects of various blends of essential oils (EOs) on the quality of emulsion-based (ready-to-eat) chicken sausages.

Sausages were incorporated with optimum level of four different blends of EOs containing six different EOs (Clove oil, Holybasil oil, Thyme oil, Cassia oil, Ajowan oil and Beetel oil), namely, Blend-1 (0.25 per cent), Blend-2 (0.25 per cent), Blend-3 (0.25 per cent) and Blend-4 (0.125 per cent); vacuum packaged and stored at −18±1°C for 60 days. Duplicate samples were taken for each parameter, and three trials were conducted for each experiment, total being six observations (n=6) for consistency of the results.

Significant decrease (p<0.05) in pH of control products was observed at each interval of storage period; however, in case of treatment products, significant decrease (p<0.05) was noticed from day 30 onwards. Blend-2 was observed with significantly lower (p<0.05) thio-barbituric acid reacting substances followed by Blend-1. Significantly lower (p<0.05) total phenolics content was observed in Blend-4 products as compared to other treatments. Regarding DPPH activity, control products showed significant decrease (p<0.05); however, in case of treatment products, DPPH activity showed significant (p<0.05) decrease after day 15 of storage. Microbial count increased with progressive storage period; however, the counts were well below the permissible limit of frozen meat products. All the blend incorporated products received very good sensory scores in consistent manner.

The work under this study would be very useful for the meat processing industries dealing with the perishable meat products. Use of natural anti-oxidants will also restore faith towards the consumers who are becoming more health conscious day by day.

The research work is original.

Industry 4.0 refers to the interconnection of cyber-physical systems, which connects the physical and digital worlds by collecting digital data from physical objects/processes, and using this data to drive automation and optimisation. Digital technologies used in this revolution gather and handle massive volumes of high-velocity streams while automating field operations and supply chain activities. Cybersecurity is a complicated process that helps sort out various hacking issues of Industry 4.0. This purpose of this paper is to provide an overview on cybersecurity and its major applications for Industry 4.0.

The rise of Industry 4.0 technologies is changing how machines and associated information are obtained to evaluate the data contained within them. This paper undertakes a comprehensive literature-based study. Here, relevant research papers related to cybersecurity for Industry 4.0 are identified and discussed. Cybersecurity results in high-end products, with faster and better goods manufactured at a lesser cost.

Artificial intelligence, cloud computing, internet of things, robots and cybersecurity are being introduced to improve the Industry 4.0 environment. In the starting, this paper provides an overview of cybersecurity and its advantages. Then, this study discusses technologies used to enhance the cybersecurity process. Enablers, progressive features and steps for creating a cybersecurity culture for Industry 4.0 are discussed briefly. Also, the research identified the major cybersecurity applications for Industry 4.0 and discussed them. Cybersecurity is vital for better data protection in many businesses and industrial control systems. Manufacturing is getting more digitised as the sector embraces automation to a more significant level than ever before.

This paper states about Industry 4.0 and the safety of multiple business process systems through cybersecurity. A significant issue for Industry 4.0 devices, platforms and frameworks is undertaken by cybersecurity. Digital transformation in the Industry 4.0 era will increase industrial competitiveness and improve their capacity to make optimum decisions. Thus, this study would give an overview of the role of cybersecurity in the effective implementation of Industry 4.0.

Unmanned aerial vehicles are commonly known as UAVs and drones. Nowadays, industries have begun to realise the operational and economic benefits of drone-enabled tasks. The Internet of Things (IoT), Big Data, drones, etc., represent implementable advanced technologies intended to accomplish Industry 4.0. The purpose of this study is to discuss the significant contributions of drones for Industry 4.0.

Nowadays, drones are used for inspections, mapping and surveying in difficult or hazardous locations. For writing this paper, relevant research papers on drone for Industry 4.0 are identified from various research platforms such as Scopus, Google Scholar, ResearchGate and ScienceDirect. Given the enormous extent of the topic, this work analyses many papers, reports and news stories in an attempt to comprehend and clarify Industry 4.0.

Drones are being implemented in manufacturing, entertainment industries (cinematography, etc.) and machinery across the world. Thermal-imaging devices attached to drones can detect variable heat levels emanating from a facility, trigger the sprinkler system and inform emergency authorities. Due partly to their utility and adaptability in industrial areas such as energy, transportation, engineering and more, autonomous drones significantly impact Industry 4.0. This paper discusses drones and their types. Several technological advances and primary extents of drones for Industry 4.0 are diagrammatically elaborated. Further, the authors identified and discussed 19 major applications of drones for Industry 4.0.

This paper’s originality lies in its discussion and exploration of the capabilities of drones for Industry 4.0, especially in manufacturing organisations. In addition to improving efficiency and site productivity, drones can easily undertake routine inspections and check streamlines operations and maintenance procedures. This work contributes to creating a common foundation for comprehending Industry 4.0 outcomes from many disciplinary viewpoints, allowing for more research and development for industrial innovation and technological progress.

The development of new communication technology such as 5G is now a solid choice for Industry 4.0. 5G in the fifth generation replaces the presently used mobile telecommunications networks. In every sector of modern life, this technology is designed to resolve the issue of the enormous rise in daily gadgets. 5G allows rapid data transfer and significantly improves the Internet of Things (IoT), which contains billions of devices. The purpose of this paper is to study the potential applications of 5G for Industry 4.0.

Relevant research publications from Scopus, Web of Science and Google Scholar were identified to accomplish the objectives of this paper. 5G for Industry 4.0 enables crucial communications such as wireless management of machines and robotics to unleash Industry 4.0’s full potential, including the considerable proliferation of IoT devices in 5G. This technology enhances quality control, increasing inspections that rely on real-time analysis for rapid and early detection.

In Industry 4.0, 5G technology provides high speed and flexibility connectivity which helps to enhance the entire manufacturing system. This paper briefs about 5G and different network technologies used in 5G. Advancements, associated features and specialties, and significant enablers of 5G for Industry 4.0 are discussed. Finally, the paper identifies and discusses eighteen 5G applications for Industry 4.0. 5 G-enabled robots are used in manufacturing to carry out extensive work to enhance connectivity.

5G is the next-generation communication technology, allowing numerous examples of inventive usage, including Industry 4.0. In line with its long-term vision of digitisation, 5G benefit the whole value chain, including consumers and businesses.