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The aim of this paper is to report about a requisitely holistic examination of the business ethics, focused on internal gaps between company’s and employees’ ethics. Contribution considers reasons for emergence of business ethics’ internal gaps and their appearance forms.

The authors specify and test model drawing upon modified versions of the ethics and management theory. In all, 1,125 responses were analyzed from an on-going survey conducted biannually among employees in Slovenian companies in the past decade.

Results reveal that company’s real business ethics remained steady over the decade, while employees’ real business ethics have significantly improved. Significant differences exist between employees’ and company’s real business ethics and shape internal business ethics’ incompatibilities. Finally, results reveal a significant influence of employees’ real business ethics on company’s real business ethics.

Research is limited to postulated hypotheses, qualitative consideration of internal gaps of business ethics and quantitative analysis of business ethics’ development in the considered Slovenian companies in the past 10 years.

The authors rethought the habit of separated consideration of managerial business ethics and employees’ ethics as well as the presumption about congruence between company’s and employees’ business ethics. The requisitely holistic understanding and consideration of internal gaps of business ethics is suggested.

Available literature does not provide a similar model for a requisitely holistic consideration of internal gaps of business ethics. The study confirms the proposed model of business ethics gaps.

Prosperity and growth of emerging economies rely heavily on the innovativeness of higher education institutions (HEIs) and their ability to provide employable graduates with entrepreneurial competencies and flexibility in the assessment of their progress in gaining knowledge. The innovativeness of the higher education system is not always reflected through optimal educational content, innovative study programs, skills improvement, assessment methods, etc. The study aims to analyze and evaluate how selected internal factors, reflected in organizational support for innovativeness of HEIs, and external factors reflected in government support for innovativeness of HEIs determine the innovativeness of HEIs, as one of the key determinants of economic prosperity.

The authors analyzed three facets of higher education innovativeness, i.e. graduates' employability, entrepreneurial competencies and new ways of assessment. The sample included 664 students from the University of Kragujevac, Serbia, and the University of Maribor, Slovenia. The authors applied structural equation modeling (SEM) to examine relations.

The results clearly show that in order to become the driver of development in emerging economies, universities must act in different directions, focusing on different organizational drivers of innovativeness, such as academic autonomy of teachers, student participation in curricula design, enhancing new ideas and compensation system, provide resources etc. Organizational support and government for innovativeness of HEIs affect students' entrepreneurial and social skills, creative thinking, leadership, interactive competencies and knowledge-skill-attitude. Assessment tasks and associated learning should be redesigned to enable students to be involved in the evaluation of their work.

The study strives to reduce the research gap identified in the field of researching the drivers of innovativeness in higher education and offers implications for emerging markets regarding various factors that determine the innovativeness of HEIs and consequently contribute to fostering innovation and entrepreneurship in emerging markets. Originality derives from the fact that even though the authors have explored HEIs in Serbia and Slovenia, the results are fully transferrable to other former socialist states, considering their similar socio-economic and educational background. Results of this research complement the understanding and provide new knowledge for further development of innovativeness in HE.

The purpose of this paper is to report about research how Society 5.0 balances Industry 4.0, responsible economic development and resolution of social problems by advancement of corporate social responsibility (CSR) in organizations.

Drawing from organization, sustainable development and social functionalism theories, the authors designed an integral model of CSR in line with goals of a forward-looking and socially responsible society. This study includes analyzing of present governing principles, multidisciplinary and multifunctional consideration and developing of integral framework for CSR in organizations.

This study’s findings suggest incorporation of technology in models of CSR, a regionally grounded solving of individuals’ social problems and changing of CSR’s environmental, social and economic dimensions according to circumstances of Society 5.0.

This study has created guidance for improvement of CSR practice in organizations through its responsible operating and behavior grounded on the governing environmental and social circumstances in modern society. It also revealed new possibilities for interest-based usage of human-centered society among individuals and organizations.

The reported study proposed an integral model of CSR for solving the main social problems with usage of advanced technologies in responsible economic growth founded on circumstances of Society 5.0, previously not considered in literature.

The purpose of this paper is to offer a new requisitely holistic definition of business ethics (BE) as a crucial component of business cybernetics and practice. The present contribution considers a basic problem: how humans use BE to influence their business processes. Therefore, business is/should be investigated from the viewpoint of ethics. Requisite holism of understanding and consideration of BE in business reality is unavoidable; it can (and must) result from findings and considerations of the interdependence between business practice, ethics, and BE.

In this paper, qualitative analysis is applied on the basis of the cybernetics (e.g. especially business cybernetics), dialectical systems theory, and ethics theory.

Ethics is a crucial emotional part of human attributes. They can be viewed as the subjective part of the starting points of any human acting/behavior process, including business. Thus, ethics (may) have/has a crucial role in business cybernetics and practice as BE. To clarify and beneficially use BE, one must understand relations between business cybernetics and BE, between business practice and BE, and understand the diversity of content of BE in literature, etc. On this base offered here is an understanding of BE, a definition of the content of BE as a specific type/part of ethics, and a view at source of BE content.

Content of BE. Research is limited to hypothesis and qualitative analysis in desk research. Practical experience is considered implicitly.

This is a step toward development of business cybernetics with a requisitely holistic approach founded on requisite wholeness of insight. A more specifically created and target‐oriented approach to cybernetic understanding and research of BE of business systems is encouraged.

This paper presents a very new approach, rarely found in main‐stream literature; a new perception and definition of content of BE.

This paper aims to suggest a new way toward reliability of contents of business information, on which quality of business critically depends. Contribution considers two problems: how to innovate information support for business with non‐technological innovations? And how can enterprises improve reliability of information for their work?

In this paper, qualitative analysis on the basis of the dialectical systems theory and business cybernetics is applied.

Modern markets require innovated business concepts. They include creation and implementation of requisitely holistic information support. Hence, enterprises need information management innovation. The use of requisite holism (as non‐technical innovation) to increase content‐reliability of business information is discussed. Matching information requirements by business cybernetics based on dialectical systems thinking can diminish errors by providing requisite holism.

Research is limited to three hypotheses and qualitative analysis in desk research. Practical experience is considered indirectly.

The habit of limiting business information to financial information or marketing information separately as well as the habit of discussing mostly or even only, information reliability from technical support viewpoints, is attacked. An alternative is suggested.

The available literature does not provide for a similar model of how to provide information that is reliable in terms of its contents by matching Mulej/Kajzer's law of requisite holism.

The main purpose of this paper is to emphasize the role and importance of management innovativeness for development of innovative working and behavior of organization and its employees.

General management literature quotes a plethora of reasons for the differences in organizations development level. Many theorists and practicians have unified opinion that the differences between low and high developed organizations are also due to the low innovativeness, i.e. the level of innovative working and behavior of all employees. This paper is based on the foundation that management attitudes towards innovativeness are crucial for increasing innovativeness in organization.

Increasing the level of innovativeness in an organization is importantly dependent upon appropriate working and behavior of management, which must create and maintain appropriate conditions for innovative working and behavior of organization as a whole and its employees. This contribution confirms that management readiness for innovating has a central role in organizations' shift from low to high innovative organizations.

The paper provides a comprehensive approach for considering the role of management innovativeness in low and high innovative organizations. Typical drivers of management innovativeness are outlined in framework of low and high innovative organizations. A framework for future empirical investigation is proposed.

There is a field needing both cybernetics and systems theory: business as one way to viability – “business cybernetics” might have to emerge. The purpose of this paper is to address this issue.

A first draft of business cybernetics (BC) notion is presented. Discusses the definition of business systems (BSs) and their need for requisite holism, our understanding of cybernetics, our understanding of the (general) systems theory and systems thinking, differences between some versions of systems theories and cybernetics, and add our draft cybernetics of BSs, finishing with BC as a case of interdependence between business practice, systems theories and cybernetics and resulting conclusions.

It was not found, although quite some literature was studied and quite some practical experience in business, both as employees and as consulting instructors was collected. It is clear that cybernetics and (general) systems theory were created at about the same time by two different groups of scientists. They both dealt with complex rather than complicated entities/features/processes and they both tried to stress relations between parts of reality, which used to be considered separately and one‐sidedly rather than (requisitely) holistically.

Later on, their “war against a too narrow specialisation” did not end in their general victory, but rather in application of their fruitful findings inside many specialised disciplines of science and practice. This is good, but not good enough, uncovered topics remain. Business is one of them.

Links both cybernetics and systems to an emerging “business cybernetics” in an innovative approach.

The purpose of this paper is to suggest a more holistic definition and basic guidelines for implementation of specific cybernetics dealing with business systems (BSs) from the viewpoint of managing them. The paper aims to consider three problems: how to develop a general methodology of requisitely holistic thinking for business cybernetics (BC) and its application; how to consider the attributes of BC (e.g. all attributes of BC and their generalization in BSs); and how to recognize and define relations between attributes of BC and their synergies.

In this paper, qualitative analysis on the basis of the cybernetics (e.g. especially general cybernetics), BC (different) systems theories, and dialectical systems theory is applied.

BC is shown to be a specific cybernetic dealing with BSs from viewpoint of managing/impacting on them. Thus, BC is trying to complete previous cognitions about possible approaches for managing/impacting on BSs. It covers the basic, information, and managerial processes, their interdependences, the resulting interaction and synergies. In addition, BC is also trying to make room for consideration of the general, group‐specific, and individual parts of attributes of BSs. BC itself is based on the concept of the Dialectical Systems Theory that the law of requisite holism is met by dialectical system which creates synergetic networks of all essential kinds of cybernetics.

Research is limited to three hypotheses and qualitative analysis in desk research. Practical experience is considered implicitly.

Authors falsifying the practice of prevailing general approach to researching and understanding of management in BSs (as an area of human activity with specific characteristics) from cybernetics viewpoint. This paper suggests a more specifically created and target‐oriented approach for cybernetic understanding and researching of BSs.

The available literature does not provide for a similar concept and/or model of specific cybernetics dealing with BSs from the viewpoint of managing BSs or their impact.

In the global economy, managers of organizations are constantly innovating with their use of available supply chain management tools. Some tools, like strategic planning and customer segmentation, have gained strong global acceptance while others are less universal. The paper aims to focus the contribution on the organizational factors that predict firm usage of supply chain management tools in two Eastern Europe countries, Slovenia and Croatia, while also comparing them to the global use of similar management tools.

This research provides an empirical analysis of supply chain management tool usage from a survey of 155 firms in Slovenia and 185 firms in Croatia while also comparing these findings to results from a global Bain & Company survey.

The 25 most commonly used supply chain management tools in the Eastern European survey were found to be relatively similar to those used across Europe and North America. However, further analysis of five selected tools reveals important differences. Evidence is found to support that particular organizational factors have a significant influence on supply chain management tool usage, of specific importance is the education level of the organization manager.

The findings are useful for business practice in understanding the influences of organizational factors on supply chain management tool usage. Also, the research is original as previous management literature has not provided a similar approach to researching management tools and their usage.

Ludwig von Bertalanffy created general systems theory in an effort to counter the oversight and endangerment of humankind by disciplinary specialization. Bertalanffy desired for a holistic worldview and openness to replace overspecialization. Although widely cited and regarded, his concept prevailed only at a fictitious level, mostly as a tool inside specialization, which many scholars are neither able to overcome nor complement with interdisciplinary, creative co‐operation. Similarities (isomorphisms) are not enough. Here, a system of seven groups of systems thinking principles, which serve as a framework for restoring Bertalanffian systems thinking without his exaggerations is presented.