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Article
Publication date: 19 April 2024

Burcu Arisoy

This paper aims to develop a vision for the future identifying how digital nomadism affects the labor markets in the tourism industry.

Abstract

Purpose

This paper aims to develop a vision for the future identifying how digital nomadism affects the labor markets in the tourism industry.

Design/methodology/approach

The qualitative research method was used. The research data were collected using a semistructured interview form developed by the researcher. The sample consists of twenty people working in the tourism industry as tour guides, travel agency owners, accommodation sector employees and professional managers. The content analysis method was used to analyze the data.

Findings

It was found that employees in the tourism industry are familiar with digital nomadism, interact with employees working as digital nomads and may prefer the digital nomad way of working, while employees in the accommodation sector cannot work as digital nomads due to the nature of their work. It is shown that digital nomadism can be applied to tour guides and travel agency owners.

Research limitations/implications

The data was collected from employees of the accommodation sector, travel agencies, tour guides and employees of the Turkish tourism labor market. It is recommended that the tourism labor markets adapt to the digitalized world and adjust their working models in this context.

Originality/value

This is one of the first studies on the impact of digital nomadism on the tourism labor markets.

Details

Worldwide Hospitality and Tourism Themes, vol. 16 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 8 August 2023

Changyao Song, Qi Zhang, Xinjian Li and Anni Zhang

The interaction between the culture and tourism industries is naturally concentrated in cities. However, the effect of their co-agglomeration on urban tourism development depends…

Abstract

Purpose

The interaction between the culture and tourism industries is naturally concentrated in cities. However, the effect of their co-agglomeration on urban tourism development depends on their level of integration. This study aims to answer the following questions: Can culture–tourism co-agglomeration promote the development of the tourism economy? Is the effect of culture–tourism co-agglomeration on tourism development moderated by culture–tourism integration? Does culture–tourism co-agglomeration have spatial spillover effects?

Design/methodology/approach

Taking 262 prefecture-level cities in China from 2009 to 2019 as the research sample, this study measures the degree of culture–tourism co-agglomeration using a co-agglomeration index and measured culture–tourism integration using a coupling coordination degree model. Using a threshold model and a spatial econometric model, this study examined the effect of culture–tourism co-agglomeration on urban tourism development.

Findings

Culture–tourism co-agglomeration had a positive effect on the urban tourism economy, and the effect differed according to geographical location and city grade. Moreover, culture–tourism co-agglomeration’s effect on the urban tourism economy was affected by the level of culture–tourism integration. When the level of culture–tourism integration crossed the threshold, the positive effect of culture–tourism co-agglomeration on the urban tourism economy will be enhanced. Finally, culture–tourism co-agglomeration had positive spatial spillover effects on surrounding cities.

Originality/value

This study integrated culture–tourism co-agglomeration, culture–tourism integration and urban tourism economy into the same research framework and innovatively analyzed the effect of the scale and quality of culture–tourism interaction on the urban tourism economy.

研究目的

文化产业和旅游产业之间的互动性使其天然地在城市中集聚发展。然而, 文化和旅游协同集聚对城市旅游发展的影响取决于它们的融合发展水平。本研究旨在回答以下问题:文化和旅游协同集聚能否促进旅游经济的发展?文化和旅游协同集聚对城市旅游发展的作用是否受到文化和旅游融合发展水平的调节影响?文化和旅游协同集聚对城市旅游发展的影响是否具有空间溢出效应?

研究设计

本文以2009-2019年中国262个地级及以上城市为研究样本, 采用协同集聚指数测度城市文化和旅游集聚水平, 采用耦合协调度模型测度城市文化和旅游融合发展水平, 并通过构建面板门槛模型和空间计量模型, 检验文化和旅游协同集聚对城市旅游发展的影响。

研究发现

文化和旅游协同集聚对城市旅游发展具有正向的促进作用, 而且这种影响会因为地理位置和城市等级的不同而存在差异。此外, 文化和旅游协同集聚对城市旅游发展的促进作用还受到文旅融合发展水平的影响, 当文旅融合发展水平跨越发展门槛后, 文化和旅游协同集聚对城市旅游发展的正向影响得到增强。最后, 文化和旅游协同集聚对周边城市具有积极正向的空间溢出效应。

创新点

本文将文化和旅游协同集聚、文化和旅游融合发展、城市旅游发展纳入统一框架, 创新性地分析了文化和旅游互动发展的规模和质量对城市旅游发展的影响。

Details

International Journal of Tourism Cities, vol. 10 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 3 June 2024

Hyejo Hailey Shin, Kevin Kam Fung So and Miyoung Jeong

This study aims to cross-validate the technology experience (TE) scale and examine the potential differences in consumer TE across three different sectors.

Abstract

Purpose

This study aims to cross-validate the technology experience (TE) scale and examine the potential differences in consumer TE across three different sectors.

Design/methodology/approach

Across three separate studies, the TE scale and its psychometric properties and consequences were examined across three distinctive hospitality and tourism (H&T) sectors: accommodations (n = 640), food and beverage (n = 615) and tourism (n = 592).

Findings

The findings consistently show that TE is a second-order formative construct with nine dimensions. Furthermore, the factor structure of consumer TE is consistent across the focal sectors, enhancing the TE scale’s generalizability. While the dimensions consisting of TE were identical across the three sectors, the composites of TE were formed differently across the sectors, demonstrating the differences in consumers’ TE across the three sectors.

Practical implications

This research offers practical implications to the H&T industry regarding the different impacts of various TE dimensions on consumers’ overall experiences, thereby creating overall satisfaction and behavioral intentions.

Originality/value

To the best of the authors’ knowledge, this research was the first attempt to examine the differences in consumers’ TE across the sectors of the H&T industry. By identifying the different impacts of TE dimensions on consumers’ overall experience, this research provides theoretical and practical contributions by confirming the distinct characteristics of the sectors under the H&T industry.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Book part
Publication date: 12 June 2024

Priya Sodani (Choudhary) and Shruti Arora

Tourism is considered to be one of the fastest growing industries with huge potential for economic development and economic reform, especially in developing countries. It directly…

Abstract

Tourism is considered to be one of the fastest growing industries with huge potential for economic development and economic reform, especially in developing countries. It directly contributes in the economy not only by earning foreign exchange but also makes a direct contribution through multiplier effect. Diversified tourism methods that promote employment opportunities and business practices provide new innovations and methods to meet the diverse needs of tourists in domestic and international markets. The contribution of women in the global business world has increased in recent years, especially in the hospitality and tourism industry. Their contributions are not only restricted as employees but also equally in business and entrepreneurship. These women have become major actors in the tourism entrepreneurial arena despite facing inequality in a perceived male-dominated environment. In the tourism industry, the proportion of women working in the industry is high, but their roles are mainly engaged in unskilled, low-paid jobs. This chapter will emphasize the opportunities for women in the tourism industry. A brief discussion on the various challenges women face, mainly in terms of a lack of appropriate training and education within the tourism industry sector that might adequately support their business ventures, as well as in relation to lacking sufficient access to finance for their business(es), is provided in this chapter. Significant and rapid measures are needed to support the tourism industry; henceforth, this chapter will also focus on the significant policies and strategies adopted by government and private players to change the role of women in this industry.

Details

Strategic Tourism Planning for Communities
Type: Book
ISBN: 978-1-83549-016-7

Keywords

Article
Publication date: 13 June 2024

Nadine Schmidt Rojas, Manuel S. Sand and Sven Gross

This study aims to provide an overview of the regenerative concept and how this can be implemented in adventure travel. It looks into the history of sustainable adventure tourism…

Abstract

Purpose

This study aims to provide an overview of the regenerative concept and how this can be implemented in adventure travel. It looks into the history of sustainable adventure tourism and showcases best practice examples. This study is encouraging operators within the adventure tourism industry to adopt a regenerative approach.

Design/methodology/approach

A comprehensive literature review on the paradigm of regenerative tourism has been conducted and applied to the adventure tourism industry. Three case studies of selected adventure tourism operators have been selected to enforce this concept.

Findings

With nature being an essential element of adventure travel, the industry has a long history in terms of sustainability. While tour operators, destination management organisations and other stakeholders are working towards sustainable products, consumers are still convenient and not willing to restrict themselves. The attitude behaviour gap is also noticeable in this segment and a rethinking is necessary. Through the pandemic and the climate crisis, among other aspects, a shift within the tourism industry is inevitable. Adventure tourism can be a role model in this process and good examples from the industry give hope for change. A concept that focuses on the solutions to address the polycrises is regenerative development, which is based on an ecological worldview and a living systems thinking and aims to restore locally visited communities and environments. Numerous operators have already taken measures to help local communities, such as starting projects for nature conservation or encouraging social justice.

Research limitations/implications

This is a conceptual review without an empirical foundation. The best-case examples are based on an Anglo-Western perspective.

Originality/value

To the best of the authors’ knowledge, this study is the first to provide an overview of the current state of research into sustainable adventure tourism and categorise it within the concept of regenerative tourism.

Book part
Publication date: 12 June 2024

Azamat Maksüdünov and Kyialbek Dyikanov

The COVID-19 pandemic has had a profound impact on the world, particularly on the international travel and hospitality industry, which is highly sensitive to such disruptions. The…

Abstract

The COVID-19 pandemic has had a profound impact on the world, particularly on the international travel and hospitality industry, which is highly sensitive to such disruptions. The global tourism industry has been severely impacted by the COVID-19 pandemic, leading to extensive discussions and examinations of the relationship between the virus and tourism in international tourism literature. Based on this premise, this chapter presents the results of a bibliometric study analyzing the COVID-19 literature in tourism. The study aims to identify current research areas and provide recommendations for future research. A total of 537 studies, comprising 477 articles and 60 other types, were included in the analysis. Analysis was conducted using R tools to identify and discuss the most pertinent sources, authors, affiliations, and countries. The most frequently cited countries and documents were also examined. The 537 studies that were examined in these discussions have developed various propositions. It is desirable for these propositions and other research findings to serve as a roadmap for potential research opportunities.

Details

Strategic Tourism Planning for Communities
Type: Book
ISBN: 978-1-83549-016-7

Keywords

Book part
Publication date: 12 June 2024

S. P. M. B. Jayakody, R. S. S. W. Arachchi and P. G. S. S. Pattiyagedara

Riverston, Sri Lanka, is famous for its natural and cultural significance. The tourism industry is emerging there and expanding with more community engagement. Riverston being a…

Abstract

Riverston, Sri Lanka, is famous for its natural and cultural significance. The tourism industry is emerging there and expanding with more community engagement. Riverston being a community-based tourism site, this study aimed at discovering the perception of the Riverston community on tourism development further focusing on the market opportunities, challenges, and strategies for the way forward. Data were collected from the Riverston area community who engage in tourism through in-depth interviews with semi-structured questions, and the sample was selected based on the purposive sampling technique. Data were analyzed through content analysis. The findings disclosed that challenging the authentic culture, traditional livelihood shifting toward tourism, lack of awareness and knowledge of the tourism industry among the community, the impact of legal restrictions on the community, and lack of education are the sociocultural challenges for the community on tourism development. The Riverston area is getting developed in terms of infrastructure with tourism development, and that benefits the living conditions of the community. Further, results indicated forest conversation policies had impacted the community’s living in high magnitude. It persuades people to move away from agriculture to the tourism sector. In addition, the timely need for a well-planned sustainable tourism approach and awareness from ground-level tourism practitioners was underscored by the data set.

Details

Strategic Tourism Planning for Communities
Type: Book
ISBN: 978-1-83549-016-7

Keywords

Article
Publication date: 4 June 2024

Atie Rachmiatie, Erik Setiawan, Kiki Zakiah, Muhammad Saud and Ferra Martian

This study aims to investigate the components of a halal tourism ecosystem and how to establish a model for an effective halal tourism ecosystem. Therefore, each component can…

Abstract

Purpose

This study aims to investigate the components of a halal tourism ecosystem and how to establish a model for an effective halal tourism ecosystem. Therefore, each component can play a role in encouraging the productivity of halal tourism.

Design/methodology/approach

A qualitative approach was applied through in-depth interviews and focus group discussion (FDGs) with representatives of stakeholders who are associated with the development of halal tourism in Indonesia.

Findings

The results show that the effectiveness of the halal tourism ecosystem is primarily determined by the role of the government as an initiator and a policymaker. The halal tourism ecosystem must be run with universal Islamic norms, and it must be avoid exclusive rules.

Originality/value

This research concludes that the symbols in the halal ecosystem are not components that can glue the differences between various organizations and institutions in the context of tourism. However, the role of adhesive is substituted by its practice or implementation that can accommodate shared understandings of Sharia norms.

Details

Journal of Islamic Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 26 March 2024

Kristin Sabel, Andreas Kallmuenzer and Yvonne Von Friedrichs

This paper aims to examine how organisational values affect diversity in terms of different competencies in rural family Small and Medium-sized Enterprises (SMEs). Recruiting a…

Abstract

Purpose

This paper aims to examine how organisational values affect diversity in terms of different competencies in rural family Small and Medium-sized Enterprises (SMEs). Recruiting a diverse workforce in rural family SMEs can be particularly difficult due to the prevalence of internal family values and the lack of available local specialised competencies. A deficiency of diversity in employment and competence acquisition and development can create problems, as it often prevents rural family SMEs from recruiting employees with a wide variety of qualifications and skills.

Design/methodology/approach

The study takes on a multi-case method of Swedish rural family SMEs, applying a qualitative content analysis approach. In total, 20 in-depth structured interviews are conducted with rural family SME owners and 2 industries were investigated and compared – the tourism and the manufacturing industries.

Findings

Rural family SMEs lack long-term employment strategies, and competence diversity does not appear to be a priority for rural family SMEs, as they often have prematurely decided who they will hire rather than what competencies are needed for their long-term business development. It is more important to keep the team of employees tight and the family spirit present than to include competence diversity and mixed qualifications in the employment acquisition and development.

Originality/value

Contrary to prior research, our findings indicate that rural family SMEs apply short-term competence diversity strategies rather than long-term prospects regarding competence acquisition and management, due to their family values and rural setting, which strictly narrows the selection of employees and competencies. Also, a general reluctance towards competence diversity is identified, which originates from the very same family values and rural context.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 30 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 26 September 2023

Danni Wang and Catherine Cheung

This study aims to present the evolution of decent work studies. Findings point to several directions for future research efforts, including conceptualizing decent work and the…

Abstract

Purpose

This study aims to present the evolution of decent work studies. Findings point to several directions for future research efforts, including conceptualizing decent work and the pandemic’s associated impact. Results will help to guide government authorities to promote decent work by delivering fair income, increasing the stability and security of employment and monitoring employees’ work-life balance.

Design/methodology/approach

This review consists of knowledge mapping based on keywords from multidisciplinary studies on decent work and the preferred reporting items for systematic reviews and meta-analyses (PRISMA) model on tourism and hospitality studies. First, keyword knowledge mapping was conducted in VOSviewer, resulting in 667 papers. Then, a PRISMA model generated a systematic review of the literature in tourism and hospitality based on 41 papers.

Findings

Knowledge mapping revealed six thematic clusters, namely, Labor Rights and Gender Equality, Sustainability and Health, Psychology of Working Theory, Conceptualization of Decent Work, Marginalized Groups and Unemployment and Job Quality. According to the PRISMA model, the conceptual evolution of decent work in tourism and hospitality can be divided into three stages: initial (1999–2008), emerging (2009–2018) and development (2019–present).

Research limitations/implications

Based on the findings, further interdisciplinary research into decent work is recommended. Scholars in the tourism and hospitality sector can incorporate other fields of decent work, such as psychology, to broaden the lens of studies to discover the role of meaning and purpose in the workplace and to promote the concept to its fullest extent. Furthermore, employees’ assessments of decent work might help businesses improve human resources management via corporate social responsibility measures.

Originality/value

To the best of the authors’ knowledge, this study is the first systematic review of decent work in tourism and hospitality. It shows that this notion is in its infancy, as most studies on the topic thus far have been empirical and descriptive. Nonetheless, most findings contribute to knowledge and practice by clarifying industry employment conditions.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

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