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The rapid proliferation of mobile context aware applications has resulted in an increased research interest towards developing specialized context data management strategies for mobile entities. The purpose of this paper is to aim to develop a new way to model mobile entities and manage their contexts accordingly.

This paper proposes the concept of “Mobile Space” to model mobile entities and presents strategies to manage the various contexts associated therein. To handle availability related issues, two system services are designed: the “Availability Updating Service” which is an identifier based mechanism and is designed to keep track of mobile objects and handle availability related issues, and the “Application Callback Service” which is a publish/subscribe based mechanism to handle application disruptions and interruptions arising due to mobility.

The paper presents a detailed study of the proposed framework and a description of the underlying services and the components therein to validate the framework. Experimental results carried out in WiFi and 3G environments indicate that the proposed techniques can support mobile applications and minimize application disruptions with minimal overhead.

The proposed context management framework is generic in nature and is not designed for a specific class of applications. Any mobile context aware application can leverage on the framework and utilize the provided functionalities to manage application disruptions. Also, the decoupling of mobile application layer and the underlying context data management layer renders context data management layer transparent to the application design.

Context awareness is one of the key aspects of pervasive computing systems. In such systems, a plethora of dynamic context information needs to be constantly retrieved, soundly interpreted, rapidly processed, maintained in various repositories, and securely disseminated. Thus, a flexible, scalable and interoperable context representation scheme needs to be established and solid context management mechanisms need to be adopted, which will perform well in large‐scale distributed pervasive systems. This paper elaborates on the COMPACT context middleware that has been designed to cope with the issues above and saturate pervasive computing environments with context awareness functionality.

The rapid advances in the technologies of mobile computing and wireless communications have facilitated the use of applications and services on handheld devices. Sharing of living experience (SOLE) is one such service, through which users can share their experience of daily activities such as shopping, entertainment, and traveling. This paper seeks to study SOLE in more detail.

The paper presents an application framework for a context‐aware SOLE which considers location, preferences, and other useful information for a seamless user experience. SOLE leverages on the service‐oriented middleware, Coalition. Entities of interest are represented as services registered with Coalition, which are organized using location information. This facilitates location‐based selection of entities for associating or retrieving experiences. In addition, Coalition incorporates the contexts of users in the discovery and delivery of experience information. Besides, to cater for resource constraints of mobile devices, the concept of “proxy” is introduced.

A detailed study of SOLE, namely, its design as well as its interaction with the middleware, information providers and information consumers, is provided. As a proof of concept, a prototype of SOLE for mobile phone users is also provided. The experiments show the ease of using SOLE and its acceptable performance in practice.

SOLE is generic and scalable, by not assuming a specific application scenario; flexible, by allowing the user to choose where to store the experience data and to specify his audience; and context‐aware by considering the contexts of the user such as location and preferences in the experience sharing process.

The digitalization of an organization implies centralizing the data collected. Nevertheless, the management of customer data in franchise networks is a delicate, complicated and little studied issue. The purpose of this paper is to investigate its challenges and the keys to success, by developing a conceptual framework resulting from a qualitative study and a literature review.

A qualitative study was carried out with around 30 franchisors, franchisees and franchise experts in the light of the General Data Protection Regulation (GDPR). The results of the qualitative study helped to clarify our theoretical framework and to position ourselves on the side of the founding theories of relationship marketing. A research model was then defined and tested using a quantitative survey administered to a total sample of 192 franchisors and franchisees.

The results of the various studies show that relationship quality, through inter-organizational commitment, explains the achievement of marketing performance in franchise networks. In addition, the place of relationship quality depends on four essential variables: inter-organizational communication, franchisee autonomy, technical and human resources and contractualization of customer data management.

This study focuses on a topic that has received very little attention, particularly in franchise networks. It uses a mixed-methods design that has enabled the identification of key variables contributing to the achievement of marketing and sales performance in a data management context.

This paper aims to explore the issues, the role of research data management (RDM) as a mechanism for implementing open research data and the role and opportunities for records managers. The open data agenda is premised on making as much data as possible open and available. However, in the context of open research data there are methodological, ethical and practical issues with this premise.

Two collaborative research projects focusing on qualitative health data were conducted. “DATUM for Health” designed and delivered a tailored RDM skills training programme for postgraduate research students in health studies. “DATUM in Action” was an action research project between researchers from information sciences, health, mathematics and computing, looking at planning and implementing RDM.

Three key issues emerged about what research data is appropriate to make open/accessible for sharing and reuse: re-using qualitative data conflicts with some of the epistemological and methodological principles of qualitative research; there are ethical concerns about making data obtained from human participants open, which are not completely addressed by consent and anonymisation; many research projects are small scale and the costs of preparing and curating data for open access can outweigh its value. In exploring these issues, the authors advocate the need for effective appraisal skills and researcher-focused RDM with records managers playing a useful role.

The findings come from two small-scale qualitative projects in health studies. Further exploration of these issues is required.

Records managers have new crucial opportunities in the open data and RDM contexts, bringing their expertise and experience in managing a wider range of data and information. They can help realise the benefits of multiple perspectives (researcher, data manager, records manager and archivist) on open research data.

Researcher-focused RDM offers a mechanism for implementing open research data.

It raises complex issues around open research data not found in the records management literature, highlights the need for researcher-focussed RDM and research data appraisal skills and a not yet fully recognised role for records managers.

Assuming that knowledge management is a pivotal issue in business to improve and maintain competitive advantages, this paper aims to investigate how knowledge management is useful to face challenges about the integration of environment, social and governance (ESG) factors, filling the gap in the literature regarding knowledge management and ESG in the banking world by considering a real case.

Starting from the analysis of the more relevant literature on the topic, this paper describes an illustrative real case through interviews with the credit department of an Italian bank that has adopted a specific sustainability approach. This paper discusses this case in the context of the outlined theoretical background to explore the trends and challenges of ESG integration. The case study allows us to evaluate and expand our theoretical framework, leading to a greater understanding of the complex phenomenon under investigation.

Based on the analysis of the literature combined with the insights that emerged from the experience of the real case, this study shows that there are three primary factors to consider: data issues, competencies and workflow. This study outlines an enhanced knowledge management framework displaying the complexity emerging from the integration of ESG into a bank’s credit department and identify the best practices to pursue.

Given the increasing pressure toward the incorporation of ESG factors into the banking sector, the practical implications of the study are relevant as they provide guidelines for action. Specifically, the practical problems highlighted by the real case, like the priority on themes such as questionnaires, the need for ad hoc commissions and workflow, drive the attention of decision-makers on key aspects to effectively adopt an advanced knowledge management approach aimed at improving the ESG integration. Considering the effect of the banking system on the economy, the best practices this study has identified can also have a positive impact on society as a whole.

The proposed enhanced knowledge management framework offers a guideline to orchestrate ESG integration into banks’ credit departments, considering the increasing need to frame a sustainability-oriented strategic approach that emerges from academic and practical enquiries. This research represents an initial attempt to investigate the integration of ESG factors in the banking system through the lens of knowledge management. The strategic nature of the ESG approach clearly appears in a dynamic environment where stakeholder pressures and regulatory evolutions are strong.

Big data clearly represent an important advance in information systems theory, but to describe it as “revolutionary” is premature. Similar technological breakthroughs, from online databases to ERP, were clearly modulated by advances in the organizational domain, including matters of structure, strategy and culture and arguably big data will be similar. The purpose of this paper is to encourage discussion of the wider implications of big data for the theory and practice of knowledge management.

This is a conceptual study based on critical analysis of the relevant literatures including those of organizational studies and management, big data and knowledge management.

The literature of big data emphasizes the application of algorithms to pattern analysis and prediction, resulting in data-driven decision-making, with data being the creator of value in organizations and societies. This would appear to render obsolete previous depictions of the “data-information-knowledge” relationship and, in effect, spell the end of knowledge management. However, big data literature largely ignores the organizational dimension and, significantly, the importance of frameworks, strategies and cultures for big data. As all of these are present in the literature of knowledge management, it would seem that big data have a long way to go to catch up and qualify even as a sub-discipline. Indeed, on the evidence, big data may well have a future as a contributor to and/or an element of knowledge management. Even for this to happen, however, major advances are required across the spectrum of big data technologies.

This is a position paper written as the precursor for an empirical study.

The paper offers a critical literature-based and knowledge management perspective on big data while pointing out the common thread that runs through decades of advances in information systems technologies.

Big data and related technologies are expected to drastically change the way industrial maintenance is managed. However, at the moment, many companies are collecting large amounts of data without knowing how to systematically exploit it. It is therefore important to find new ways of evaluating and quantifying the value of data. This paper addresses the value of data-based profitability of maintenance investments.

An analytical wasted value of data model (WVD-model) is presented to quantify how the value of data can be increased through eliminating waste. The use of the model is demonstrated with a case example of a maintenance investment appraisal of an automotive parts manufacturer.

The presented model contributes to the gap between the academic research and the solutions implemented in practice in the area of value optimization. The model provides a systematic way of evaluating if the benefits of investing in maintenance data exceed the additional costs incurred. Applying the model to a case study revealed that even though the case company would need to spend more time in analyzing and processing the increased data, the investment would be profitable if even a modest share of the current asset failures could be prevented through improved data analysis.

The model is designed and developed on the principle of eliminating waste to increase value, which has not been previously extensively discussed in the context of data management.

The purpose of this paper is to explore the importance of colour on the communication of financial data in management and to encourage future discussion on related topic.

Hypothesis was designed building on relevant literatures. Quantitative discrete data were collected through a mini-test activity in a lecture from students. The results were reviewed and evaluated by relevant statistical tool.

The authors found consistent statistical significance results in the mini-test. The findings support that users prefer to choose the financial data presented in cool colours in business management context.

Gaining the understanding of colour’s influence on decision making and behaviour is subjected to complexity. There are many other contextual factors should be taken into consideration in practice. Although the design of the mini-test in this study is relatively simple, it still provides clues for the issue. With the discussions and findings of this paper, the authors shed some light on the direction of potential uses of colour on the communication of financial data in management context. The findings could also be used by management educators to facilitate related discussions among students regarding the complexity of business communication and the importance of perception in decision making. For example, decision making could be affected by various factors (such as colour) outside verbal and text.

Managers often need to use financial data in communication for various purposes in work place. The authors believe this is the first time that a study like this had been conducted to specifically review and discuss the importance of colour on the communication of financial data in management. Hopefully, the work reported in this paper could be viewed as reference for management educators, researchers and managers in future research or practical applications on related topics.

The present study empirically compares maintenance practices under asset performance management (APM), employed by firms in developed and developing countries (Belgium and Kenya, respectively).

Empirical observations and theoretical interpretations on maintenance practices under APM are delineated. A comparative cross-sectional survey study is conducted through an online questionnaire with 151 respondents (101 Kenya, 50 Belgium). Descriptive statistics and inferential statistics like independent t-test and phi coefficient were used for analyzing the data.

In both countries, reduction of maintenance and operational budget, return on assets, asset ageing and compliance aspects were established as critical factors influencing the implementation of asset maintenance and performance management (AMPM). A significant difference in staff competence in managing vibration, ultrasound and others like predictive algorithms was found to exist between the firms of the two countries. The majority of firms across the divide utilize manual and computer-based tools to integrate and analyse various maintenance data sets, while standardization and maintenance knowledge loss were found to adversely affect maintenance data management.

The study findings are based on the limited number of returned responses of the survey questionnaire and focused on only two countries representing developed and developing economies. This study not only provides practitioners with the practical guidelines for benchmarking, but also induces the need to improve the asset maintenance strategies and data application practices for asset performance management.

The paper provides insights to researchers and practitioners in the articulation of imperative effective maintenance strategies, benchmarking and challenges in their implementation, considering the different operational context.

The paper contributes to theory and practice within the field of AMPM where no empirical research comparing developed and developing countries exist.