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This study aims to provide an overview of the dimension of stored collections displayed in visible storage and to indicate the main factors which hinder their accessibility.

This study is based on quantitative analysis: a survey was conducted through the offices of International Council of Museums and direct invitations to 2,558 museums located worldwide.

The study estimated 32% on average the share of stored collections displayed in visible storage. The analysis provides a picture of how many stored items are made accessible in visible storage across the continents, according to the collection’s type and size and the museums’ legal status. In addition, several aspects of visible storage are investigated to highlight whether or not it truly enables museums to achieve accessibility of their stored collections and which factors might hinder the accessibility. Amid them, the foremost factors involve the inadequacy of resources, such as the lack of staff (71%) and poor budget (68%). Because of it, museums are prone to setting up offsite storage (37%), often 16 km far from the city centre, thereby questioning the concept of accessibility itself.

One major limitation of this study is that it does not consider people’s standpoints. Therefore, the author recommends that future studies focus on what people opine on visible storage, such as their appreciation of the display format, the behind-the-scenes, their need for interpretation and the degree of satisfaction with their information needs, as well as their perception of the size of stored collections.

These findings suggest that museums could take action in areas whereby the data demonstrated weaknesses in terms of accessibility. For instance, museums could set up a shuttle service or arrange public transportation service to allow people to visit offsite storage. Additionally, financial accessibility might be achieved by not charging some groups (elderly, students, etc.).

The topic of stored collections and their accessibility has crucial social implications because not displaying collections triggers inequality amid social groups of excluded people and a small elite.

This study focuses on visible storage as a possible solution to enhance the accessibility of collections and indicates to what extent visible storage provides this accessibility. On the contrary, previous research did not estimate how much visible storage impacts the accessibility of stored collections.

This study aims to provide an overview of the usage of stored collections in museums located worldwide. To achieve this purpose, some results gathered across five continents through a survey conducted between December 2020 and January 2021 are set out.

Museums hold collections so that people can benefit from them. Items need to be preserved as well. To achieve this purpose, a considerable portion of museum collections is kept in storage. Consequently, museums that can show a significant part of their whole collections are few and far between. This scenario implies collections, the “very heart” of museums, are not accessible to the general public. In addition, the lack of space and the poor documentation exacerbate the scenario in terms of accessibility. This study aims to provide an overview of the usage of stored collections in museums located worldwide. In order to achieve this purpose, some results gathered across five continents through a survey conducted between December 2020 and January 2021 are set out. The research figures show that only 5% of museum stored collections are accessible to the general public. To enhance the accessibility of stored collections, museums have been adopting some strategies. Amongst them, some museums have opened up visible storage, lent or exchanged their items. Despite their contribution to overcoming the burning issue related to the accessibility of stored collections, these strategies imply a physical presence of visitors so as to enjoy collections. Digitization of collections is one alternative strategy adopted by a plethora of museums to increase the accessibility of collections. This solution boasts many advantages inasmuch as it overcomes many of the typical disadvantages of the other strategies, such as geographical constraints. Moreover, people can enjoy collections, and museums can ensure the adequate preservation of them. Thus, the digitization of items is the epitome of accessibility since, potentially, all collections can be made accessible, and museums can take care of them simultaneously. The study highlights the benefits of digital access and compares it with physical access. In addition, the research sheds light on how documentation supports collection management and increases accessibility.

The research figures show that only 5% of museum stored collections are accessible to the general public. To enhance the accessibility of stored collections, museums have been adopting some strategies. Amongst them, some museums have opened up visible storage, lent or exchanged their items. Despite their contribution to overcoming the burning issue related to the accessibility of stored collections, these strategies imply a physical presence of visitors so to enjoy collections.

The findings of this study are based on quantitative analysis. Therefore, this study might be integrated with interviews' with visitors. It would be interesting to shed light on people's opinions concerning what museums are doing in the digital realm, such as the digital content in terms of the number of items, quality of images and ease of searching.

This study might provide practical implications for museums and people. One important contribution is the awareness of how the appropriateness of collections management plays a crucial role in preserving collections and making them accessible to the public. Another possible implication is that museums can enlarge their visibility through digital content, both because they have not digitized and due to the dimension of their digital content. This goal might be achieved by sharing the staff with specific expertise with other institutions or recruiting volunteers and involving local communities in common tasks (so that professionals could dedicate themselves to more skilled undertakings). An alternative might be to network with local universities so as to benefit from practitioners in the digital field. Last but not least, these findings could raise the awareness that museums are facing the problem of making stored collections accessible, thereby increasing the trust in museums from the general public.

Digitization of collections is one alternative strategy adopted by a plethora of museums so to increase the accessibility of collections. This solution boasts many advantages inasmuch as it overcomes many of the typical disadvantages of the other strategies, such as geographical constraints. Moreover, people can enjoy collections and museums can ensure the adequate preservation of them. Thus, the digitization of items is the epitome of accessibility since, potentially, all collections can be made accessible, and museums can take care of them simultaneously.

The study highlights the benefits of digital access and compares it with physical access. In addition, the research sheds light on how documentation supports collection management and increases accessibility.

This paper aims to present simulation studies on voltage and electric field characteristics for imperfect ceramic insulators using QuickField^TM software. Based on previous studies, it is accepted that string insulator can still serve the transmission line although imperfect of certain insulator exist in a string. However, different materials of porcelain and glass type had made these insulators own different abilities to carry electricity to be transferred to the consumers.

Cap and pin type of porcelain and glass insulators are used as the main subject for comparison. The simulation works begins with modeling a single insulator, followed by string of ten insulators with their respective applied voltage, that is, 11 and 132 kV. The insulator was modeled in alternate current conduction analysis problem type using QuickField Professional Software. Technical parameters for porcelain and glass insulator were manually inserted in the modeling.

This paper presents an investigation on the influence of broken porcelain and glass insulators in string for voltage and electric field characteristics. For single insulator, the voltage distribution may literally reduce when experiencing external damages; whereby the broken porcelain insulator condition is worse than the glass insulator. In terms of electric field distribution, the glass insulator is badly affected compared with the porcelain insulator, as it is pulverized comprehensively.

Further work needs to be done to establish whether the experiments of these simulations study will present coequal outcomes. This study endeavors in promoting a good example of voltage and electric field characteristics across high voltage (HV) insulator with the presence of broken insulator in the string.

This study is beneficial to future researchers and manufacturing companies in strategic management and research planning when they involve in the field of HV insulators. It will also serve as a future reference for academic and study purposes. This research will also educate many people on how HV insulators work.

This study will be helpful to the industry and business practitioners in training for the additional results and knowledge to be updated in the area of HV insulators.

This paper presents the analysis of porcelain and glass insulators according to their respective logic conditions when broken. Consequently, the existence of a damage insulator in a string may alter the distribution of voltage and electric field which may ultimately lead to the insulation breakdown after some time. This is because the broken insulator may cause other insulators to withstand the remaining voltage allocated for that particular insulator and may affect the insulators in terms of the life span. Therefore, the distribution of voltage and electrical field characteristics in the presence of broken insulators had been studied in this project.

In this study, the authors develop a path model and investigate the effect of pandemic-oriented customer mistreatment on service sabotage through the lens of self-presentation theory. Moreover, the authors question the role of service climate as a moderator of the relationship between service sabotage and service performance.

Data were collected via a survey of 165 F&B frontline employees in restaurants in Iran. The hypotheses are examined using confirmatory factor analysis, structural equation modeling and ordinary least squares regression.

The findings reveal that POCM has a substantial and positive effect on service sabotage, and service climate mitigates the effect of service sabotage on service performance.

The study introduces and conceptually defines the term POCM. Furthermore, the authors apply the self-presentation theory as the overarching theory to explain underlying conditions in customer mistreatment and service sabotage. Moreover, although prior literature has described the saboteur–customer relationship as a one-line interaction, this study contributes to employee sabotage as a multi-linear transaction.

In this study, the authors identify new perspectives on the dark side of hospitality services in crises, such as the COVID-19 pandemic. The authors argue that pandemic-induced changes are essential not simply because they change customers’ moods and lower their patience threshold, but they further provoke ostentatious behaviors in saboteur–customer relations. These findings shed new light on the literature and provide managerial implications for enhancing hospitality performance.

In Japan, the first state of emergency due to the COVID-19 pandemic was declared from April to May 2020, and it was recommended that people stay home. In this study, parents were asked (using an internet questionnaire) how their children spend time at home compared to their usual activities during this period. We conducted a cluster analysis of change patterns of indoor activities among preschool children aged three to six years (n = 1.036). The cluster analysis examined whether watching videos, playing video games, engaging in active play, taking part in art activities, and joint reading of books/picture books increased or decreased compared to normal times. Two-step cluster analysis suggested five subgroups: (1) all indoor activities were almost the same as usual, (2) video viewing and art activities increased, and active play decreased, (3) video viewing, art activities, and active play increased, (4) video viewing, computer games, art activities increased, and active play declined, and (5) video viewing and computer games increased, and all other activities decreased. Of these subgroups, it is considered that particular attention should be paid to the developmental risks of Clusters 4 and 5, who might have spent more time doing digital activities and taken part in fewer interactive activities. In addition, it was indicated that these patterns were related to parental mental health and demographic characteristics. It remains to examine the support in such case considering the possibility that less participation in interactive activities and worse mental health of parents may have negative effects on development of children.

This paper aims to focus on the banking industry and its hackathon formats, which have been created by various banking groups. Other industries can learn from these findings and adopt best practice solutions.

A multi-case study was conducted with three hackathon formats (Collabothon, GENOhackathon and Symbioticon) from the banking sector in which qualitative interviews with members of the organization team were held and used to summarize the differences and similarities of hackathon formats in the banking industry.

A model was developed to demonstrate how the different hackathon formats in banking overlap and what differences exist.

This study used a cross-case analysis to summarize differences and similarities of hackathon formats in the banking industry in Germany.

The study analyses the role that open social innovation (OSI) perspective played for Fondazione Banco Alimentare Onlus (FBAO), a food bank in Italy, in responding to the COVID-19 crisis. It answers the following research question: how does a crisis, such as the COVID-19 pandemic, stimulate the adoption of OSI practices to revamp the activities of FBAO and facilitate appropriate solutions to carry out its social mission?

This study employs a qualitative approach. It is based on a single case study.

The study shows how COVID-19 has stimulated the adoption of OSI practices to continue to meet the social mission, creating innovative projects or finding new ways to do the same things.

The study is based on a single case study.

The paper contributes insights into the literature on OSI, examining how inbound and outbound OSI mechanisms can modify business models and increase the adaptation capacity of food banks and their effectiveness. In addition, it provides a rich context in which the social value drivers provided by OSI are studied.

This paper applies the OSI to a food bank to evaluate what this action mode produces for the food bank during a health crisis. Specifically, this is the first paper that studies the COVID-19 crisis response of a food bank from the OSI perspective, focusing on the inbound and outbound OSI processes that characterized the entire network of relationships.

Uncertainty is one of the principal features of public administration in Colombia. Therefore, presenting a clear and consistent analysis is difficult. This uncertainty exists alongside interesting efforts to modernize institutions. Among the challenges faced by public administration in Colombia, we find corruption, illegal bands of drug traffickers, and the lack of trust between critical actors involved in governance. The aim of this chapter is to share an analysis that illustrates the difficulties and contradictions faced by those working in the public sector.

“Colombia is a legal social state organized in the form of a unitary republic, decentralized, with the autonomy of its territorial units, democratic, participatory, and pluralistic, based on respect of human dignity, on the work and solidarity of the individuals who belong to it, and the predominance of the general interest” (National Constitution, 1^st Article).

“Colombia is a legal social state organized in the form of a unitary republic, decentralized, with the autonomy of its territorial units, democratic, participatory, and pluralistic, based on respect of human dignity, on the work and solidarity of the individuals who belong to it, and the predominance of the general interest” (National Constitution, 1^st Article).