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This chapter explores how hybrid organizations navigate the challenges (and opportunities) associated with advancing unconventional logic combinations. It draws from a study of the 180-year history of sheltered workshops in the United States. Sheltered workshops are hybrids that combine social and commercial logics to provide gainful employment to individuals with disabilities. This chapter theorizes a connection between the governance system – that is, country-based social norms and regulatory settlements – framing hybrids and the agency that allows them the discretion required to advance unconventional combinations. It introduces the term hybrid agency to describe this connection and identifies four types: upstream, midstream, downstream, and crosscurrent. Upstream agency draws from the entrepreneurial vision of charismatic founders. It allows hybrids the discretion to advance unconventional logic combinations in unsupportive times, but it also requires them to observe certain dominant cultural norms. Midstream agency draws from hybrids’ adaptation and advocacy skills and resources in periods of historical change. It allows access to resources and legitimacy for unconventional combinations. Downstream agency draws from organizational slack possible in supportive times. Slack eases tensions and tradeoffs between conflicting logics but may also fuel mission drift. Finally, crosscurrent agency also draws from hybrids’ adaptation and advocacy skills and resources. It provides hybrids with the opportunity to grapple with challenges in periods of contestation.

The purpose of this research is to analyse the accessibility of Spanish beaches for blind people and their guide dogs as an inclusive tourist destination for national and international tourists.

This empirical research used a quantitative and qualitative methodology from public and private organizations, which intends to give voice to blind people to improve their quality of life.

This study presents a new and surprising contribution to the issue of accessibility of beaches for blind people and future studies related to this topic. Findings revealed that Spain has only nine adapted beaches for blind people, and most Spanish tourist destinations exclude blind people and its guide dogs from enjoying the beach and the sun and their facilities. In Spain there are in total 3,547 beaches; 10.3% of these are adapted beaches for people with reduced mobility, whereas only 0.25% are adapted beaches for blind people. Indeed, results also suggest that more efforts are required in response to the needs of blind people in tourism and transport activities by researchers, academics and government bodies.

The contribution of this paper is especially important for the management of the accessibility of Spanish beaches for blind people and their guide dogs by public and private organizations.

这项实证研究采用了来自公共和私人组织的定量和定性方法, 旨在让盲人发声以改善他们的生活质量。

本研究的目的是分析作为国内和国际游客包容性旅游目的地的西班牙海滩对盲人及其导盲犬的可达性。

这项研究对盲人的海滩可达性和与该主题相关的未来研究提出了新的和令人惊讶的贡献。 调查结果显示, 西班牙只有9个适合盲人的海滩, 大多数西班牙旅游目的地都将盲人及其导盲犬排除在享受海滩和阳光及其设施外。 西班牙共有 3,547 个海滩, 其中 10.3% 是适合行动不便人士使用的海滩, 而只有 0.25% 是适合盲人使用的海滩。 事实上, 结果还表明, 研究人员、学术界、政府机构、私营企业以及一个更加公平、团结和慷慨的社会需要做出更多努力来满足盲人在旅游和交通活动中的需求。

本文的贡献对于公共和私人组织管理盲人及其导盲犬在西班牙海滩的可达性尤为重要。

El objetivo de esta investigación es analizar la accesibilidad de las playas españolas para personas ciegas y sus perros guía como destino turístico inclusivo para turistas nacionales e internacionales.

Esta investigación utilizó una metodología cuantitativa y cualitativa apoyada con datos de organizaciones públicas y privadas, con la finalidad de dar voz a las personas ciegas para mejorar su calidad de vida.

Este estudio presenta una nueva y sorprendente contribución sobre la accesibilidad de las playas para personas ciegas y futuros estudios relacionados con este tema. Los resultados revelaron que España tiene solo 9 playas adaptadas para invidentes, la mayoría de los destinos turísticos españoles están excluyendo a las personas invidentes y sus perros guía para disfrutar de la playa y el sol, y de sus instalaciones. En España hay un total de 3.547 playas, el 10,3% son playas adaptadas para personas con movilidad reducida, mientras que solo el 0,25% son playas adaptadas para invidentes. De hecho, los resultados también sugieren que se requieren más esfuerzos en respuesta a las necesidades de las personas ciegas en las actividades de turismo y transporte por parte de investigadores, académicos, organismos gubernamentales, empresas privadas y una sociedad más justa, solidaria y generosa.

La contribución de este trabajo es especialmente importante para la gestión de la accesibilidad de las playas españolas para personas ciegas y sus perros guía por parte de organismos públicos y privados.

Window shading has always been an effective technique to control the access of solar radiation; however, inappropriate selection of the shading technique, location and optical properties may lead to an increase in energy consumed for cooling and artificial lighting. Venetian blinds (VBs) are a type of adjustable shading devices that can be installed to the interior, exterior or in between glass panes of a window and that can be easily implemented in both new and existing buildings. This study aims to investigate the impact of three VB parameters: slat angle, reflectivity and location on the overall energy consumption of a residential space with a south-facing facade under the hot arid desert climate of Saudi Arabia’s capital, Riyadh. For the purpose of globalizing the findings, the same investigations were applied for two other cities of similar climates: Cairo, Egypt, and Arizona, the USA.

A test room was modelled for energy simulation, with a 20% window-to-wall ratio. A VB was assigned with alternatives of being located to the indoor, outdoor or in between double glass panes. High, medium and low reflectivity values were applied at each location at slat angle alternatives of 15°, 30°, 45°, 60°, 75° and 90°.

Results showed VB performance across slat angles, where up to 20.1% energy savings were achieved by mid-pane high reflectivity VBs in Riyadh, while the value exceeded 30% in case of being externally located. A similar performance pattern occurred in the other two cities of hot arid desert climates: Cairo and Arizona.

The study is limited to VBs at a fixed position, with no upward movement for partial or full openness conditions. The effect of blind control and operation on performance, such as the amount and duration of openness/closure of the blind and changes in slat angle across time, in addition to VB automation, shall be investigated in a future study.

The better understanding of VB energy performance achieved would enhance a more rational selection of VBs, which would benefit the construction industry as it would assist designers, real estate developer companies, as well as end-users in the decision-making process and help to realize energy-efficient solutions in residential buildings. VB production entities would also benefit by manufacturing and promoting for energy-efficient products.

In this study, a matrix of combinations of three VB parameters was developed, and the effect of these combinations on the overall energy consumption of both artificial lighting and heating, ventilation and air conditioning (HVAC) systems was evaluated and compared to identify the combinations of higher efficiency. The literature showed that these three parameters were hardly investigated in a combined form and hardly assessed by considering the overall energy consumed by both artificial lighting and HVAC.

This paper aims to investigate the use of blind marking to increase the ability of criterion-referenced marking to discriminate students’ varied levels of knowledge and skill mastery in a business communication skills course.

The business communication course in this study involved more than 10 teachers and 350 students each semester. Data were collected from four semesters of assignment grades to compare the distribution of grades in semesters that used blind marking and in the one that did not (the control group). The standard deviations of marks for each assignment were calculated and compared.

Findings show that blind marking contributed to a wider spread of marks. The study concludes that blind marking, when implemented together with criterion-referenced marking rubrics, can improve the ability of qualitative assessments to discriminate student achievement levels.

Research in the use of criterion-referenced marking rubrics has revealed that assessing with marking rubrics resulted in a wider range of marks awarded because assessors felt that the rubrics helped them make more objective judgments of students’ work (Kuisma, 1999). By this token, it could be argued that because blind marking allows more objective judgment of students’ work (by reducing rater bias), it seems to reason that marks might be awarded on a wider range of the marking scale. However, current literature on blind marking and grade/mark dispersion has yet to reveal a study on whether blind marking is able to increase the spread of marks, and therefore, indicate that an assessment instrument is effective is discriminating a range of student achievement levels. This paper should add to the current research on higher quality of educational assessments.

The submitted paper is mainly concerned with the cracking of blind and buried vias of printed circuit board (PCB) for smartphones which were encountered with abnormal display problems like scramble display or no display during service and had to be recalled.

To found out the root causes of this failure and dissolve this commercial dispute, comprehensive failure analysis was performed on the printed circuit board assemblies (PCBAs) and PCBs of the failed smartphone, such as macrograph and micrograph observation, chemical compositions analysis, thermal performance testing and blind via pull-off experiment, which finally helped to determine the causes. Besides that, the failure mechanisms were discussed in detail, and pertinent countermeasures were proposed point by point.

It was found that the PCB blind vias cracking was the main reason for the scramble display or no display of the smartphone, and the incomplete cleaning process before copper plating was the root cause of the blind vias cracking.

Achievement of this paper would not only help to provide the solid evidence for determining the responsibility of this commercial dispute but also lead to a better understanding of the failure mechanisms and prevention methods for similar failure cases of other advanced mobile phones.

Most failure analysis researches of PCBAs only focused on the unqualified products from manufacturing, while this paper addressed a failure analysis case of PCBAs products for smartphones from actual services, which was relatively rarely reported in the past.

The purpose of this study is to explore design issues hampering the accessibility of digital libraries (DLs) for first-time blind users.

A combination of questionnaire, pre-interview, think-aloud and post-interview methods was used to collect data on non-visual interaction experiences with American Memory Digital Collection (AMDC) from 15 blind participants. Qualitative analysis via open coding revealed recurring themes on design problems and consequent difficulties for blind users in accessing DLs.

It was found that AMDC is not blind-friendly. Five categories of design problems were identified. Participants faced difficulty perceiving, operating and understanding content and controls needed for information retrieval.

This paper does not offer a comprehensive set of design issues prevalent across DL design models, instead it focuses on design problems observed in a publicly available DL.

This paper raises awareness of design choices that can unintentionally bar blind information seekers from DL access, and further suggests solutions to reduce these design problems for blind users.

The paper’s originality is its identification of unique design problems that prevent blind users from effectively interacting with DLs.

The purpose of this paper, focusing on the visually impaired and legally blind consumer, is to explore the relationship between the perceived consumer vulnerability on customer satisfaction and the effect of satisfaction on the intention of repurchase and recommendation as the determinants of store loyalty in an apparel store context.

A survey was conducted on 216 visually impaired and legally blind consumers in the province of Manisa, Turkey, concerning their apparel shopping store experiences to examine how the perceived vulnerability influences visually impaired and legally blind consumers’ satisfaction, recommendation and repurchase intentions. The data were analyzed using structural equation modeling.

The results of the study revealed that as the visually impaired and legally blind consumers perceive themselves more vulnerable, they become more satisfied with the store, and that the more they are satisfied with the store, the more their intention to recommend that store and purchase intention from that store increases. However, the authors’ investigation showed no significant differences between the consumers who were born blind and who became blind later in their life.

The paper contributes to the literature by extending the understanding of visually impaired and legally blind consumers’ perceived vulnerability in the brick-and-mortar stores and demonstrates how it is related to satisfaction as a major driver of post-purchase intentions like recommendation and repurchase. It also exhibits the fact that blind consumers – both congenitally blind and subsequently blind – cope with this vulnerability through their own solutions to go on their lives, and they do not perceive themselves as vulnerable, as it is perceived by the able-bodied.

This study aims to show how laser scanning data can be utilised to quantitatively assess “blind lifts” with respect to their rate and spatial distribution.

This study employed time study of crane cycles for quantitative measuring of the crane’s work periods in dead areas and mapping the crane operator’s field of view and developing a model that allows the spatial analysis of blind lifts.

This study found a discrete geometric laser scan-based model that is capable of locating and quantifying the visible and invisible zones from the crane operator’s cabin; 28 per cent of the analyzed crane’s work area represented by the model were found to be invisible, which corresponds fairly to 35 per cent of the half-cycles measured manually that were found to involve blind lifting; the range of blind lifts duration derived from the spatial information-based model was 50 to 84 per cent, which is in excellent correspondence with the 54 per cent to 82 per cent range obtained from the time unit-based analysis.

The laser-based model and the ensuing analyses are limited to the type of buildings whose envelope can practically be represented by the vertical extrusion of their footprint.

The practical implications of the study are reduction of blind lifts as a factor when selecting the location of the crane and staging areas; more effective preplanning of signallers positioning; and ad hoc consideration of analysed dead space for various lift task-based decision-making during construction.

This study demonstrates the ability to capture the geometric relations that characterise the work scene around the tower crane by harnessing the increasingly available laser technology and correlates the results of the manual observations with those obtained from the laser-based model.

Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library.

An online survey and in‐depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test.

The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy‐to‐carry information terminals like mobile phones are very much favored by the blind.

This paper has a unique value in that the real effect and usability of the ubiquitous library service for the blind is investigated for the first time.

During the last two decennia ‘disability’ increasingly has been considered by various academic disciplines like sociology, literature, social sciences, geography and history as a fresh and innovative analytical category with the transformative potential of race, gender, class and sexuality. At the heart of this development is a comprehensive transformation of what is understood by ‘disability’. Traditionally, ‘disability’ was considered to be nothing more than an objective and invariable part of the human body. Nowadays ‘disability’ is primarily presented as the contingent result of the complex and manifold interactions between an individual’s body and its surrounding multilayered reality. This new meaning of ‘disability’ especially has been put forward by what has come to be known as Disability Studies.