Search results

1 – 10 of over 7000
Article
Publication date: 17 August 2012

Consuelo Vásquez, Boris H.J.M. Brummans and Carole Groleau

Shadowing is becoming an increasingly popular method in management and organization studies. While several scholars have reflected on this technique, comparatively few researchers…

1060

Abstract

Purpose

Shadowing is becoming an increasingly popular method in management and organization studies. While several scholars have reflected on this technique, comparatively few researchers have explicated the specific practices that constitute this method and discussed their implications for research on processes of organizing. The purpose of this article is to address these issues by offering a conceptual toolbox that defines shadowing in terms of a set of framing practices and provides in‐depth insight into the methodological choices and challenges that organizational shadowers may encounter.

Design/methodology/approach

In this article, the authors explicate the specific framing practices in which researchers engage when taking an intersubjective approach to organizational shadowing. To demonstrate the value of viewing shadowing as framing, the paper grounds the theoretical discussion in actual fieldwork experiences, taken from three different ethnographic studies.

Findings

Based on a systematic and critical analysis of fieldwork experiences, the paper argues that organizational shadowing is constituted by three interrelated framing practices: delineating the object of study; punctuating the process/flow of a given organizing process; and reflecting on the relationship between researcher and the object(s) or person(s) being observed. These analytical constructs highlight specific activities with which shadowers are confronted in the field, namely foregrounding and backgrounding particular aspects in defining a given object of study, trying to keep this object in focus as the fieldwork unfolds, and making decisions about the degree to which the relationship with shadowees should be taken into account in understanding this object.

Originality/value

This article provides an in‐depth reflection on the subtle practices that constitute organizational shadowing. It offers a useful conceptual toolbox for researchers who want to use this method and demonstrates its operational value to help them understand how knowledge construction is the outcome of a coconstructive process that depends on a series of decisions negotiated in ongoing interactions with the actors under study.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 7 no. 2
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 4 March 2014

Seonaidh McDonald and Barbara Simpson

The purpose of this paper is to provide some context for the special issue and to introduce the collection of invited commentaries and research papers that follow. It also sets…

1726

Abstract

Purpose

The purpose of this paper is to provide some context for the special issue and to introduce the collection of invited commentaries and research papers that follow. It also sets out to clarify the contribution that shadowing methods can make to the study of organizations.

Design/methodology/approach

This is done by briefly outlining the ways in which shadowing methods have developed in parallel within a number of disciplines. In order to tackle the question of why this has happened, a grounded approach is taken which centres on data excerpts generated by a shadowing method and three of its closest methodological neighbours: interviews, observation and participant observation. The paper further develops this analysis through the presentation of a set of illustrative analogies which use the idea of the researcher's gaze as a beam of light.

Findings

Similarities and differences between shadowing, interviews, observation and participant observation are identified, which support the articulation of shadowing as a family of following methods.

Research limitations/implications

Taken together, the contributions from the invited commentaries and research papers, suggest a number of ways in which the debate surrounding shadowing research in organizations needs to be developed going forward.

Originality/value

The reflexive, comparative methodological approach taken here provides for the first time a systematic comparison of shadowing in relation to other common qualitative data elicitation methods. Further, the development of a critique of the extant literature on shadowing provides a basis on which to progress the field, both in terms of shadowing practices themselves and writing about them within disciplines and across the research methods literature.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 9 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 23 August 2011

Rebecca Gill

The purpose of this paper is to explore the methodological practice of shadowing and its implications for ethnographic fieldwork. Furthermore, the paper challenges the label of …

1532

Abstract

Purpose

The purpose of this paper is to explore the methodological practice of shadowing and its implications for ethnographic fieldwork. Furthermore, the paper challenges the label of “shadowing” and suggests a new label of “spect‐acting.”

Design/methodology/approach

This paper is based in a feminist and interpretive‐qualitative approach to methods, and uses the author's experience with shadowing as a case study. The author argues that fieldwork is always intersubjective and as such, the research site emerges out of the co‐construction of the relationship between researcher and participant.

Findings

The author argues that reflexivity is a required but neglected aspect of shadowing, and that spect‐acting as a new term would require the researcher to take reflexivity more seriously, thereby opening up emancipatory possibilities in the field.

Research limitations/implications

Findings are based on a limited time span of shadowing.

Originality/value

The paper is original in that it imports “spect‐acting” from performance studies into the organizational methods lexicon. The value of the paper is that it provides reflection and discussion of one‐on‐one ethnography, which is a relatively underutilized method in research on organizations and management (but beginning to grow in popularity).

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 6 no. 2
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 4 March 2014

Bart Johnson

– The purpose of this paper is to explore ethical issues associated with using the shadowing method.

4176

Abstract

Purpose

The purpose of this paper is to explore ethical issues associated with using the shadowing method.

Design/methodology/approach

Ethical issues that arose during a 12-week shadowing study that examined the work activities and practices of Canadian healthcare CEOs are discussed.

Findings

Dividing the ethics process into two phases – those addressed by ethics committees (procedural ethics) and those that revealed themselves in the field (ethics in practice) – issues and relating to sampling, informed consent, researcher roles, objectivity, participant discomforts, the impact of research on participants, confidentiality, and anonymity are investigated. This paper illustrates that while useful, procedural ethics committees are unable to establish ethical practice in and of themselves. In response, it suggests that the concept of reflexivity be applied to ethics to help researchers consider the implications of using the shadowing method, and develop a contingency for possible challenges, before they enter the field.

Practical implications

This paper provides researchers considering using the shadowing method with critical insights into some of the ethical issues associated with the method. A number of questions are posed and a number of suggestions offered as to how ethical practice can be attained in the field. Given practice-based similarities between shadowing and other qualitative methodologies such as participant observation and ethnography, many of the lessons derived from this case study are also pertinent to researchers using other techniques to examine organizational and management phenomenon.

Originality/value

Building on the formal and critical discussion about the shadowing method ignited by McDonald (2005), this paper identifies and discusses ethical issues associated with the shadowing method that have not been examined in either ethics or research methods literature.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 9 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 4 March 2014

Rebecca Gill, Joshua Barbour and Marleah Dean

The purpose of this paper is to provide practical recommendations for shadowing as a method of organizational study with a focus on the situated processes and practices of…

2016

Abstract

Purpose

The purpose of this paper is to provide practical recommendations for shadowing as a method of organizational study with a focus on the situated processes and practices of shadowing fieldwork.

Design/methodology/approach

This paper reflects on the shadowing experiences of three researchers – in a hospital emergency department, nuclear power plants, and entrepreneur workspaces – to generate recommendations by identifying and synthesizing solutions that emerged during the encounters with the challenges and opportunities in shadowing.

Findings

Considering shadowing as an ongoing and emergent research process can be helpful to prepare for particular aspects of shadowing fieldwork. Shadowing presents research challenges that may emerge in the practice of fieldwork, including how to negotiate awkward conversations with participants, what to bring and wear, and how to take notes.

Practical implications

Though the recommendations for shadowing are based on particular experiences and may not generalize to all shadowing engagements, they offer concrete, practical recommendations useful across experience levels. The recommendations should sensitize researchers to the intimate and situational character of shadowing, and offer strategies for coping with the distinctive requirements of shadowing.

Originality/value

By looking across diverse experiences of shadowing, the paper generated guidelines that help to make sense of shadowing processes, manage uncertainty in the field, and build on the emerging work on shadowing. The ten recommendations provide insight into shadowing that are of particular value to graduate students, junior researchers, and those new to shadowing. Moreover, the experienced shadower may find value in the camaraderie of shared experience, the concrete ideas about another's experience of shadowing, and insight in recommendations that capture aspects of fieldwork that they are also exploring.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 9 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 12 October 2017

Pieterbas Lalleman, Joanne Bouma, Gerhard Smid, Jananee Rasiah and Marieke Schuurmans

The purpose of this study was to explore the experiences and impact of peer-to-peer shadowing as a technique to develop nurse middle managers’ clinical leadership practices.

1960

Abstract

Purpose

The purpose of this study was to explore the experiences and impact of peer-to-peer shadowing as a technique to develop nurse middle managers’ clinical leadership practices.

Design/methodology/approach

A qualitative descriptive study was conducted to gain insight into the experiences of nurse middle managers using semi-structured interviews. Data were analysed into codes using constant comparison and similar codes were grouped under sub-themes and then into four broader themes.

Findings

Peer-to-peer shadowing facilitates collective reflection-in-action and enhances an “investigate stance” while acting. Nurse middle managers begin to curb the caring disposition that unreflectively urges them to act, to answer the call for help in the here and now, focus on ad hoc “doings”, and make quick judgements. Seeing a shadowee act produces, via a process of social comparison, a behavioural repertoire of postponing reactions and refraining from judging. Balancing the act of stepping in and doing something or just observing as well as giving or withholding feedback are important practices that are difficult to develop.

Originality/value

Peer-to-peer shadowing facilitates curbing the caring disposition, which is essential for clinical leadership development through unlocking a behavioural repertoire that is not easy to reveal because it is, unreflectively, closely knit to the professional background of the nurse managers. Unlike most leadership development programmes, that are quite introspective and detached from context, peer-to-peer shadowing does have the potential to promote collective learning while acting, which is an important process.

Details

Leadership in Health Services, vol. 30 no. 4
Type: Research Article
ISSN: 1751-1879

Keywords

Content available
Article
Publication date: 15 November 2011

580

Abstract

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 6 no. 3
Type: Research Article
ISSN: 1746-5648

Article
Publication date: 14 September 2015

Mira Karjalainen, Charlotta Niemistö and Jeff Hearn

The purpose of this paper is to unpack the question of research access(es), especially ethnographic access, seen as an intrinsic part of research projects that should be…

1228

Abstract

Purpose

The purpose of this paper is to unpack the question of research access(es), especially ethnographic access, seen as an intrinsic part of research projects that should be scrutinized carefully to gain a deeper understanding of the field. Two main questions are asked: what does the process of accessing knowledge-intensive businesses (KIBs), specifically large international consultancies (LICs), tell us about access more generally? And what does accessing KIBs, specifically LICs, tell us about these organizations more generally?

Design/methodology/approach

The paper builds on discussions of research access issues in organizational ethnography, in part when setting out to employ shadowing as a method of inquiry. It focuses on the challenges of gaining access to KIBs, where confidentiality is central to the work. The empirical focus is a study of LICs from where the data for this paper is drawn.

Findings

To answer the two questions, the paper provides an analysis of: accesses in the plural; ongoing processes of accessing; multiple levels of access and contradictory negotiations; research accesses, including access difficulties, as constitutive of research itself; and research accesses as dependent on and giving data on the organizations in question. Building on literatures on ethnographic access and empirical data gained while negotiating access to LICs, this paper contributes to prior research on access, focusing on LICs as an arena for organizational ethnography, whose particular character has to be taken into account when conducting research.

Originality/value

This paper examines the processes of accessing, a neglected but important part of research: the phase(s) of negotiating and gaining access to the field, and the need to fully absorb these phases into the research process as a whole. Access as such multi-level ongoing processes is often neglected, however, in both academic writing and importantly in doctoral education curricula. Therefore, the paper offers guidelines for use in research training.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 10 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 1 February 2006

Gary Pheiffer, Dave Griffiths and David Andrew

The paper argues for a deeper understanding of the dynamics of Corporate Social Responsibility (CSR) by examining the role of what has been called the shadow side of…

Abstract

The paper argues for a deeper understanding of the dynamics of Corporate Social Responsibility (CSR) by examining the role of what has been called the shadow side of organisations. The use of this concept provides an alternative view of how key CSR dynamics may play out in reality. This, it is suggested, may lead to the development of an innovative framework and associated lines of vision and enquiry resulting in a deeper and more holistic understanding of the dynamics of CSR.

Details

Social Responsibility Journal, vol. 2 no. 2
Type: Research Article
ISSN: 1747-1117

Article
Publication date: 8 October 2019

Nick Hopwood and Karen Jensen

Shadow organizing refers to the emergence of parallel arrangements that sit alongside and imitate mainstream or conventional ways of organizing. It can be a response to challenges…

Abstract

Purpose

Shadow organizing refers to the emergence of parallel arrangements that sit alongside and imitate mainstream or conventional ways of organizing. It can be a response to challenges that require new ways of working without abandoning what is valuable about conventional arrangements. However, the processes through which shadow organizing is accomplished are not well understood; there is a need to go beyond traditional notions of mimicry and metaphor. The paper aims to discuss these issues.

Design/methodology/approach

This paper demonstrates how a Tardean approach to imitation can address this gap. It deploys imitation as an explanatory concept, based on contemporary readings of Tarde, as well as understandings of organizing as an unfolding process. Child and Family Centres in Tasmania (Australia), are used as an example of shadow organizing, delivering integrated health and education services in an emerging parallel arrangement.

Findings

The analysis highlights an imitation dynamic which is far from straightforward mimicry. Rather, it comprises repetition and generation of difference. This dynamic is conceptualized in Tardean fashion as three patterns: the imitation of ideas before expression; the selective nature of imitation; and insertion of the old alongside the new.

Originality/value

The paper moves beyond metaphors of shadow organizing, and understandings of shadow organizing as mimicry. Conceptualizing imitation in an alternative way, it contributes fresh insights into how shadow organizing is accomplished. This enriches and expands the conceptual apparatus for researchers wishing to understand the betwixt and between of shadow organizing.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 15 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

1 – 10 of over 7000