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Research concerning the inclusion of individuals with disabilities in tourism activities began long before this field of study was formally named. This has led scholars to use a variety of expressions to refer to what is now known as accessible tourism (AT). Given that this diversity of terms can complicate locating relevant publications, this paper aims to examine the terminology used in the context of AT.

This study conducts an exhaustive literature review and a statistical analysis of 613 documents collected from Scopus, published between 1984 and 2022.

The results suggest that, despite the widespread use of “Accessible Tourism” in recent literature, most papers published before 2010 cannot be retrieved using this term. Additionally, the longitudinal analysis of scientific production revealed four distinct stages based on the number of annual publications.

This paper has limitations that could inspire future studies, such as relying solely on Scopus for data collection, including only academic papers, limiting the number of references and narrowing the search to specific terms. Future investigations could compare these findings using a greater amount of data collected from other databases (e.g. Google Scholar), including non-academic writings (e.g. newspapers and Webpages), exploring the efficiency of different search strategies (e.g. silver market) and delving deeper into the evolution of the AT discourse in society.

Policymakers and tourism stakeholders can leverage the insights of this paper to standardise their vocabulary in communication and operational strategies. Scholars can enhance the efficiency of literature searches and develop new lines of knowledge inspired by terms traditionally used to refer to AT.

This paper encourages continued investigation into AT and underscores the importance of language in developing a more inclusive society.

This research pioneers the analysis of the evolution of AT synonymy by years, nations and authors. It provides evidence of how linguistic choices reflect changes in the social understanding of disability. This study proposes a framework to distinguish AT from other tourism models, facilitating unified communication among stakeholders. It presents strategies to improve efficiency in locating studies in the AT area and advocates for an inclusive society that uses language respectful to all individuals.

本研究对从Scopus收集的1984年至2022年间发表的613篇文献进行了详尽的文献回顾和统计分析。

关于将残疾人纳入旅游活动的研究早在这一研究领域正式命名之前就开始了。这导致学者们使用各种各样的表达来指代现在被称为无障碍旅游(AT)的概念。鉴于这种术语的多样性会使相关出版物的定位复杂化, 本文旨在研究AT语境中使用的术语。

结果表明, 尽管“无障碍旅游”在最近的文献中被广泛使用, 但2010年之前发表的大多数文章都无法使用该术语进行检索。此外, 科学产出的纵向分析显示, 基于年度出版物的数量, 有四个不同的阶段。

这篇论文有一些局限可启发未来的研究, 比如仅仅依靠Scopus进行数据收集, 只包括学术论文, 限制参考文献的数量, 将搜索范围缩小到特定的术语。未来的调查可以使用从其他数据库(如Google Scholar), 包括非学术著作(如报纸、网页), 收集的大量数据来比较这些发现, 探索不同搜索策略(如白银市场)的效率, 并更深入地研究AT话语在社会中的演变。

政策制定者和旅游业利益相关者可以利用本文见解来标准化他们在表达和操作策略中的词汇。学者们可以提高文献检索的效率, 并从传统上用于指AT的术语启发中建立新的知识线。

本文鼓励继续研究无障碍旅游, 并强调语言在发展更具包容性的社会中的重要性。

这项研究是对AT同义词的年代、国家和作者的演变进行分析的开创。它为语言选择如何反映社会对残疾理解的变化提供了证据。本研究提出了一个AT有别于与其他旅游模式的框架, 促进利益相关者之间的统一沟通。它提出了提高AT领域定位效率研究的策略, 并倡导建立一个尊重所有个人的语言的包容的社会。

La investigación relativa a la inclusión de las personas con discapacidad en las actividades turísticas comenzó mucho antes de que se diera un nombre formal a este campo de estudio. Esto ha llevado a los estudiosos a utilizar una gran variedad de expresiones para referirse a lo que ahora se conoce como Turismo Accesible (TA). Dado que esta diversidad de términos puede complicar la localización de publicaciones relevantes, este artículo pretende examinar la terminología utilizada en el contexto del TA.

Este estudio realiza una revisión exhaustiva de la literatura y un análisis estadístico de 613 documentos recopilados de Scopus, publicados entre 1984 y 2022.

Los resultados sugieren que, a pesar del uso generalizado de “Turismo Accesible” en la literatura reciente, la mayoría de los artículos publicados antes de 2010 no pueden recuperarse utilizando este término. Además, el análisis longitudinal de la producción científica reveló cuatro etapas distintas en función del número de publicaciones anuales.

Este trabajo tiene limitaciones que podrían inspirar futuros estudios, como basarse únicamente en Scopus para la recopilación de datos, incluir sólo artículos académicos, limitar el número de referencias y restringir la búsqueda a términos específicos. Futuras investigaciones podrían comparar estos Resultados utilizando una mayor cantidad de datos recogidos en otras bases de datos (por ejemplo, Google Scholar), incluyendo escritos no académicos (por ejemplo, periódicos, páginas web), explorando la eficacia de diferentes estrategias de búsqueda (por ejemplo, el mercado plateado) y profundizando en la evolución del discurso del TA en la sociedad.

Los responsables políticos y las partes interesadas en el turismo pueden aprovechar las ideas de este documento para normalizar su vocabulario en las estrategias de comunicación y operativas. Los estudiosos pueden mejorar la eficacia de las búsquedas bibliográficas y desarrollar nuevas líneas de conocimiento inspiradas en los términos utilizados tradicionalmente para referirse al TA.

Este artículo anima a seguir investigando sobre el turismo accesible y subraya la importancia del lenguaje en el desarrollo de una sociedad más inclusiva.

Esta investigación es pionera en el análisis de la evolución de la sinonimia del TA por años, naciones y autores. Aporta pruebas de cómo las elecciones lingüísticas reflejan los cambios en la comprensión social de la discapacidad. Este estudio propone un marco para distinguir la TA de otros modelos turísticos, facilitando la comunicación unificada entre las partes interesadas. Presenta estrategias para mejorar la eficacia en la localización de estudios en el ámbito de las TA y aboga por una sociedad inclusiva que utilice un lenguaje respetuoso con todas las personas.

Limited research investigates the travel behavior of the retired adult population before retirement and how it changes after retirement. Currently, most of the travel research on the retired population explores their current travel patterns in retirement. Increased research on travel activity before retirement would allow managers in the tourism industry to better adapt and anticipate the changing needs and demographics of seniors, notably, the various ways this growing population manages travel and specific barriers or concerns they face. The authors examined the changes to the travel patterns – defined as travel frequency, mode of transportation, and geographic location/s (domestic or international) – of those retired traveling before and after retirement. Since retirement is a time of major life change, the authors analyzed how this event impacts travel behavior. This research identified barriers these Baby Boomers and those who are retired experience while traveling, including health, social activities, and financial status, which may impact their travel, the degree to which their travel behavior is affected, and specific environmental and personal factors impacting their travel patterns. This chapter will explore the barriers and motivations to travel for the retired population. Results show that before retirement seniors had less time to travel, obligations at home, and were not interested in as many destinations. After retirement, health barriers negatively impacted an individual’s travel frequency and they were also more concerned about safety while traveling and accessibility to the destinations. After retirement, financial barriers impacted an individual’s domestic travel frequency, with those having lower incomes traveling less. Accessibility to the destination facility and transportation options were major barriers to traveling internationally. Before and after retirement, there was a decrease of 10 percent in international travel.

This paper aims to empirically investigate how knowledge coordination is carried out within and across expert teams in the outsourcing service desk context from the standpoint of the information and communication technologies (ICT) provider.

The authors draw on an embedded case study to unravel the mechanisms used by expert teams to achieve knowledge coordination. Data collection included semi-structured interviews and document analysis over eight months.

Four groups of coordination mechanisms were found according to their nature and role in helping MESA achieve its organizational goals. The authors also identified how this set of mechanisms responds to the task-resource dependency and how it evolves over time to provide reliable ICT services. Furthermore, the analysis of four knowledge coordination dimensions inside each group uncovers the complexity of coordination in the studied context, with the “who” dimension being predominant across the groups. The analysis further reveals that the content (what) and mode of coordination (how) of each group respond to elements in the knowledge coordination process relevant for the different stages of the ICT service delivery process.

The case study addresses how people in outsourced services coordinate their knowledge to manage the interdependencies among the involved organizations and thus, achieving their goals. This study extends previous research that had analyzed the consequences of knowledge coordination for providers and customers by delving into the mechanisms used in this process from the provider’s point of view.

This research aims to examine the performativity of corporate reports as an example of an accounting inscription that can frame the relationship between Aboriginal and Torres Strait Islander entities and their stakeholders. The framing and overflow effects of these reports have been explored to consider whether they strengthen or undermine the reputation and capability of these community-controlled entities.

Aligned with actor–network theory and a decolonising research protocol, qualitative interviews were conducted with senior managers and directors of Aboriginal and Torres Strait Islander entities and their key stakeholders to explore their experiences of corporate reporting. Additional analysis of these organisations' annual reports was conducted to corroborate key reporting themes.

This research has identified a dual role for corporate reporting, simultaneously framing performance against an expectation of failure, but with the potential for accounting inscriptions to highlight positive contributions to cultural and community priorities. It also indicates the need for sector specifics within the reporting frameworks and adequate resourcing for Aboriginal and Torres Strait Islander entities to meet reporting obligations.

This research makes policy-based recommendations in terms of user-driven and culturally informed performance measures. It also highlights the importance of adequate funding for Aboriginal and Torres Strait Islander entities to carry out meaningful performance evaluations beyond the preparation of financial statements.

One of the few empirical studies to capture the performativity of accounting inscriptions from the perspective of Aboriginal and Torres Strait Islander entities. This sector has received minimal attention within the accounting discipline, despite significantly contributing to community well-being and cultural protection. There is emancipatory potential via policy frameworks that resonate with Aboriginal and Torres Strait Islander cultural beliefs and practices.

This study aims to assess the effect of job insecurity, customer incivility and work–life imbalance on Lebanese bank employee workplace well-being (EWW), while investigating the moderating role that positive and negative affect might have.

Quantitative data was collected from 202 respondents and analyzed using structural equation modeling system through IBM SPSS and AMOS.

Results revealed that each of the independent variables has a negative, statistically significant effect on Lebanese bank EWW. The positive affect and the negative one are shown to have a moderating effect that lessens and boosts, respectively, these negative effects.

The study adds to the literature on EWW while highlighting the high-power distance and collectivist society that the research took place in.

Limitations include the sample size that was hoped to be larger, in addition to the self-reporting issue and what it entails in the data collection process.

The study has many practical implications, including the validation of a questionnaire in a developing Arab country, hence providing a reliable tool for researchers. HR specialists should lean toward applicants with positive affect, ensuring that their workplace is occupied by members with enhanced resilience. Furthermore, employers should support their employees’ professional growth, thus, boosting their employability during turmoil and consequently making them less vulnerable in times of economic recession.

The study’s unique context, depicted in the harsh economic and financial crisis, makes the findings on EWW of a high value.

This paper aims to outline the role of self-transcendent emotions (STEs) such as compassion, gratitude and elevation in the context of sustainable tourism. It proposes a research agenda for further investigation of these emotions as facilitators of value co-creation in sustainable tourism.

Drawing on the literature on the psychology of STEs, sustainable tourist behaviour and value co-creation, this paper pinpoints potential developments and challenges associated with STEs in the domain of sustainable tourism by following a service-dominant logic approach.

STEs are likely to have a profound impact on sustainable tourism leading to value co-creation and mitigating the risk of value co-destruction and value no-creation. They can facilitate value co-creation by shifting the focus of actors from their own selves towards others in the tourism ecosystem, shifting the focus from extrinsic to intrinsic motivations and increasing moral values. Moreover, STEs are expected to be contiguous and reciprocal, fostering value co-creation in sustainable tourism practices. However, extreme levels of STEs can lead to value co-destruction and value no-creation.

This paper highlights the role of STEs as facilitators of value co-creation in sustainable tourism, a facet that has been overlooked in the existing literature. Further investigation is necessary in different contexts such as transformative and regenerative tourism; societal or individual crises and failures and the applications of technologies such as the Metaverse and artificial intelligence.

本文概述了自我超越情感 (STEs）如慈悲、感恩和升华在可持续旅游环境中的作用。它提出了进一步研究这些情感作为可持续旅游中价值共创的促进因素的研究议程。

本文借鉴了有关自我超越情感心理学、可持续旅游行为和价值共创的文献, 通过遵循服务主导（S-D）逻辑方法, 指出了自我超越情感在可持续旅游领域的潜在发展和挑战。

自我超越情感很可能对可持续旅游产生深远影响, 促进价值共创, 减轻价值共毁和价值无创造的风险。它们可以通过将旅游生态系统中的行动者的关注点从自己转移到他人身上来促进价值共创; 将关注点从外在动机转移到内在动机; 增加道德价值观。此外, 自我超越情感预计会是连续和相互的, 促进可持续旅游实践中的价值共创。然而, 自我超越情感的极端水平可能导致价值共毁和价值无创造。

我们的论文突出了自我超越情感作为可持续旅游中价值共创的促进因素的作用, 这是现有文献中被忽视的一个方面。有必要在不同的背景下进行进一步研究, 如变革性和再生性旅游; 社会或个体的危机和失败; 以及元宇宙和人工智能等技术的应用。

Este artículo explica el papel de las emociones autotrascendentes (STEs por sus siglas en inglés), tales como la compasión, la gratitud y la elevación, en el contexto del turismo sostenible. Además, propone una agenda de investigación para profundizar en el rol de estas emociones como facilitadoras de la cocreación de valor en el turismo sostenible.

Basándose en la literatura sobre psicología de las STEs, comportamiento turístico sostenible y cocreación de valor, este artículo señala los posibles avances y retos asociados a las STEs en el ámbito del turismo sostenible, siguiendo el enfoque de la lógica dominante del servicio (S-D).

Es probable que las STEs tengan un profundo impacto en el turismo sostenible, lo que conducirá a la cocreación de valor y atenuara el riesgo de la codestrucción de valor y la no creación de valor. Las STEs pueden facilitar la cocreación de valor desplazando la atención de los agentes desde su propio yo hacia los demás en el ecosistema turístico; desplazando la atención de las motivaciones extrínsecas a las intrínsecas; y aumentando los valores morales. Adicionalmente, se espera que las STEs sean contiguas y recíprocas, fomentando la cocreación de valor en las prácticas de turismo sostenible. Sin embargo, unos niveles extremos de STEs pueden conducir a la codestrucción de valor y a la no creación de valor.

Nuestro artículo destaca el rol de las STEs como facilitadoras de la cocreación de valor en el turismo sostenible, una faceta que no ha sido explorada en la literatura existente. Es necesario seguir investigando en diferentes contextos como el turismo transformativo y regenerativo; las crisis y los fracasos sociales o individuales; y las aplicaciones de tecnologías como el Metaverso y la inteligencia artificial.